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Omni Jacksonville Hotel, Jacksonville

4 stars4 stars
245 Water StJacksonvilleFL32202United States of America
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Excellent4.3 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Cleanliness
Clean
723See all 723 Hotels.com reviews
From 1,685 reviewsTripAdvisor Traveller Rating

Omni Jacksonville Hotel, Jacksonville

from £143
  • Premier Room, 1 King Bed, River View
  • Deluxe Double Room, 2 Double Beds
  • Premier Room, 1 King Bed
  • Accessible Deluxe Room w Roll in Show
  • Deluxe Double Room, 2 Double Beds, Accessible
  • Accessible Deluxe Room w Roll in Shower
  • Executive Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Accessible
  • Deluxe, One King Bed, Accessible
  • Deluxe, One King Bed, Accessible
  • Deluxe Room, 1 King Bed, Accessible
  • Premier Room, 1 King Bed, River View
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 2 mi

Other information

  • Smoke-free property

Also known as

  • Omni Jacksonville Hotel
  • Omni Jacksonville
  • Omni Hotel Jacksonville
  • Jacksonville Omni
  • Omni Jacksonville
  • Omni Jacksonville Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Self-parking costs USD 14.00 per night

Valet parking costs USD 20 per night with in/out privileges

Rollaway beds are available for an extra charge

Breakfast costs between USD 4 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms 15
  • Conference space size (feet) - 14000
  • Conference space size (meters) - 1301
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1987
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

JBar – This bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered.

Juliettes Bistro – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Omni Jacksonville Hotel, Jacksonville’s small print

Also known as

  • Omni Jacksonville Hotel
  • Omni Jacksonville
  • Omni Hotel Jacksonville
  • Jacksonville Omni
  • Omni Jacksonville
  • Omni Jacksonville Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Self-parking costs USD 14.00 per night

Valet parking costs USD 20 per night with in/out privileges

Rollaway beds are available for an extra charge

Breakfast costs between USD 4 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 723 reviews

Omni Jacksonville Hotel, Jacksonville
Outstanding5.0 / 5
All good bar the room cleaning
Excellent hotel in a terrific position for Jacksonville Landing. Front desk were exceptional getting a few minor issues fixed very quickly and without question. Room was very good with a very good selection of TV channels. Bed comfortable and shower hot and pressure good. Our only complaint was room cleaning who had not left enough coffee pods and cups the first night and then merely made the bed the next morning, bins still full and coffee and cups not replenished.
2 night family trip
Omni Jacksonville Hotel, Jacksonville
Good3.0 / 5
Reasonable hotel if you like dark rooms.
The Omni is ideally located for downtown Jacksonville, but for me the décor and lighting make it an unattractive place to stay. The rooms are very dark and the hotel features wood panelling which add to this problem. It's clean and comfortable but just not my cup of tea. I also object to be charged to print my airline boarding pass when so many other hotels now offer this service free of charge. So, overall a reasonable hotel but I think there are better options nearby.
4 night business trip
Omni Jacksonville Hotel, Jacksonville
Outstanding5.0 / 5
Very Enjoyable Stay in Jacksonville.
Very enjoyable stay at a good hotel ideally placed for the Landings etc. with the boat across to the River City Brewery. Good food in the hotel restaurant.
3 night romance trip
Omni Jacksonville Hotel, Jacksonville
Good3.0 / 5
Get new staff and improve your chances of survival
The problem is the staff, they are rude, abrupt, happy to argue even when they are wrong. The worst part is they seem to enjoy it. The Hotel itself is nice, when we checked in the Team outside were good but you get to The Reception Desk and it turns bad, very bad and that for me is the end.
1 night family trip
Omni Jacksonville Hotel, Jacksonville
Outstanding5.0 / 5
Great business hotel
it's a very well run hotel. There were lots of business people staying there, many who stay there once or more a month, so it's got to be good. The food was excellent! The drinks are good and big. It's really not an area for walking and there is really nothing to see within walking distance. Free Wifi too!
2 night business trip

See all reviews

Omni Jacksonville Hotel, Jacksonville

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