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Crossley Hotel Melbourne, Melbourne

4 stars
51 Little Bourke StreetMelbourneVIC3000Australia, ‏0203 027 9779
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Value for money
Best value for money
Wellness Area
Poor wellness & sports facilities
455See all 455 Hotels.com reviews
From 1,161 reviewsTripAdvisor Traveller Rating

Crossley Hotel Melbourne, Melbourne

Hotel Info: 020 3027 9803

from £70
  • One Bedroom Apartment
  • Standard Twin Room
  • Two Bedroom Apartment
  • Superior Room
  • Standard Queen Room

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Also known as

  • Crossley Hotel Melbourne
  • Crossley Hotel
  • Crossley Melbourne
  • Hotel Crossley
  • Hotel Crossley Melbourne
  • Melbourne Crossley Hotel

Policies

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs AUD 35.00 per night

Valet parking costs AUD 35 per night with in/out privileges

Buffet breakfast is offered for an extra charge of AUD 19.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service for children between the ages of 0 and 17 costs AUD 15.00

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
Things to do
  • Bicycle rentals nearby
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Designated smoking areas
  • Library
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi

Special features

Dining

Crossley Restaurant - This restaurant specializes in local cuisine and serves breakfast only.

Crossley Hotel Melbourne, Melbourne’s small print

Also known as

  • Crossley Hotel Melbourne
  • Crossley Hotel
  • Crossley Melbourne
  • Hotel Crossley
  • Hotel Crossley Melbourne
  • Melbourne Crossley Hotel

Policies

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs AUD 35.00 per night

Valet parking costs AUD 35 per night with in/out privileges

Buffet breakfast is offered for an extra charge of AUD 19.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service for children between the ages of 0 and 17 costs AUD 15.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 455 reviews

Crossley Hotel Melbourne, Melbourne
Excellent4.0 / 5
excellent stay
Excellent location.would recomendthis hotel
3 night romance trip
Crossley Hotel Melbourne, Melbourne
Excellent4.0 / 5
Not bad hotel in a great location.
Hotel in a great locations or sightseeing and food. Maybe could do with a bit of modernisation especially the bathroom. Generally clean and tidy room and reception area. One tip is if booking shuttle bus via reception the bus picks up at Rydges round the corner from the hotel. I was never told this so therefore missed my connection to the airport.
4 night trip
Crossley Hotel Melbourne, Melbourne
Excellent4.0 / 5
Air con did not work properly and room extremely hot, otherwise nice hotel.
1 night family trip
Crossley Hotel Melbourne, Melbourne
Outstanding5.0 / 5
A return stay
This is the 3rd time I have stayed at the Crossley Hotel Melbourne and it won't be the last! Overall experience great and convenient for everything central. Friendly and efficient staff - this is the first time we have had the buffet breakfast and it was excellent.
2 night family trip
Crossley Hotel Melbourne, Melbourne
Good3.0 / 5
A Very Mixed Bag of Great, Good, Bad & Mediocre
Plenty of places to eat nearby. It was cold during our visit & the heater took 10mins to warm up (blowing out cold air & thus making the room colder). It then returned to cold repeatedly - warming the room and making it cold again. Three calls to an unsympathetic member of staff resulted in me requesting a fan heater - which I was promised...but it never arrived. Things like this really annoy me - why was my request not actioned? Should I really have to chase things like this on my holiday? Another issue was that the heater often blew in smells from nearby eateries - on two occasions our room smelt of KFC (I assume the dual aircon/heater vent is close to a restaurant's?) Staff at reception were 'variable' - many were miserable & rarely made the effort to greet us when we passed. Their communications with us were often curt and clinical - customer service here is robotic not welcoming. Wifi was excellent but having to re-log in every time I re-entered the hotel was a pain. One thing I will say is the chambermaid service was EXCELLENT - real attention to detail. I often returned to my room to find the room thoughtfully & carefully made-up (our eye masks were placed caringly on the pillow for instance). Also, I appreciated the range of pillow thicknesses available in the room - hardly any hotel gets this right but there was a thin and thick choice. Having stayed in so many hotels where I have to 'make' my own thin pillow from a sheet & the pillow case I did appreciate this.
4 night romance trip

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Crossley Hotel Melbourne, Melbourne

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