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All properties in Aberdeen (and vicinity), Scotland, United Kingdom

Ardoe House Hotel & Spa

Riverfront hotel with spa, near Robert Gordon University

  • Free WiFi and free parking

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Ardoe House Hotel & Spa
  • Ardoe House Hotel & Spa
  • Pool
  • Indoor Pool
  • Ardoe House Hotel & Spa
Ardoe House Hotel & Spa. Image 1 of 59.
1 / 59Ardoe House Hotel & Spa
8.6.Fabulous.
  • I have stayed in this hotel before with no problems but unfortunately this time I was…

    Oct 26, 2020

  • It was a nice hotel, but slightly understaffed. Breakfast was good, however the main menu…

    Oct 24, 2020

See all 229 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym

Property highlights

Main amenities

  • 119 guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Blairs Museum - 23-minute walk
  • Storybook Glen - 3.1 mi / 5 km
  • Robert Gordon University - 3.4 mi / 5.5 km
  • Union Square Shopping Centre - 4.8 mi / 7.7 km
  • His Majesty's Theatre - 5 mi / 8 km
  • Aberdeen Royal Infirmary - 5.9 mi / 9.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

What’s around

Landmarks

  • Blairs Museum - 23-minute walk
  • Storybook Glen - 3.1 mi / 5 km
  • Robert Gordon University - 3.4 mi / 5.5 km
  • Union Square Shopping Centre - 4.8 mi / 7.7 km
  • His Majesty's Theatre - 5 mi / 8 km
  • Aberdeen Royal Infirmary - 5.9 mi / 9.4 km
  • University of Aberdeen - 7.6 mi / 12.2 km
  • Duthie Park Winter Gardens - 3.6 mi / 5.7 km
  • Johnston Gardens - 4.5 mi / 7.2 km
  • Aberdeen Music Hall - 4.5 mi / 7.2 km
  • Gordon Highlanders Museum - 4.5 mi / 7.3 km

Getting around

  • Aberdeen Airport (ABZ) 30-min drive
  • Aberdeen Station 14-min drive
  • Portlethen Station 15-min drive
  • Stonehaven Station 22-min drive
map

At a glance

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast on weekends (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1870
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Italian
  • Polish
  • Spanish

In the room

Home comforts

  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 27-inch plasma TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Windsurfing nearby

Small print

Also known as

  • Mercure Aberdeen Ardoe House Hotel
  • Accor Ardoe Hotel Aberdeen
  • Mercure Ardoe Hotel Aberdeen
  • Ardoe House Hotel & Spa Hotel
  • Ardoe House Hotel & Spa Aberdeen
  • Ardoe House Hotel & Spa Hotel Aberdeen
  • Mercure Aberdeen Ardoe House Hotel Spa
  • Ardoe Hotel House
  • Ardoe House Hotel
  • Mercure Aberdeen Ardoe House Hotel Spa
  • Mercure Ardoe House Hotel
  • Ardoe House Hotel & Spa Hotel
  • Ardoe House Hotel & Spa Aberdeen
  • Mercure Aberdeen Ardoe House
  • Ardoe House Hotel & Spa Hotel Aberdeen
  • Mercure Aberdeen Ardoe House Hotel Spa
  • Mercure Aberdeen Ardoe House Hotel Spa
  • Mercure Aberdeen Ardoe House Hotel And Spa Scotland
  • Ardoe House Hotel
  • Mercure Ardoe House Hotel Aberdeen
  • Ardoe Hotel House
  • Mercure Ardoe House Hotel And Spa

Optional extras

Early check-in can be arranged for an extra charge of GBP 15.00

Late check-out can be arranged for an extra charge of GBP 15.00

English breakfast is offered for an extra charge of GBP 16.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property is licensed under an applicable law.Property registration number GB379298137

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 10.00 per pet, per night.
  • You can check in from 2:00 PM - midnight. There's a charge of GBP 15.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 15.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there are 2 on-site restaurants. Nearby restaurants include The Atlantis (3.9 mi), Maggie's Grill (3.9 mi) and Thyme Out (4 mi).
  • Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Ardoe House Hotel & Spa also has 2 bars, an indoor pool and a sauna, as well as a steam room, a picnic area and a garden.
8.6.Fabulous.
  • 8.0.Very good

    An old country house hotel in a beautiful setting.

    Shelagh, 1 night family trip, Oct 24, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Disappointed

    Disappointed with overall stay at Ardoe. The room was clean and comfortable however, our room service phone was not working, we informed hotel and ordered room service at reception which my partner was then made to carry back to room himself. The cocktails were disappointing, certainly not worth the £9 paid each. Our evening meal again was not worth the money. The steak that I had was dry and VERY fatty, and the cheesecake for pudding was tasteless and crumbly. My partner ordered a side of macaroni cheese which looked/tasted like it had come from a supermarket tin poured into a bowl. Breakfast was good, however there was no tomato ketchup, and in a hotel so large and serving full Scottish breakfast seems like it’s a small thing that could easily be sorted. The waitresses were the same girls from the night before who I felt dreadfully sorry for as it was a full restaurant and only the two of them. As much as they were rushed, they were very pleasant girls. We had been highly recommended Ardoe by family members and were very disappointed with our stay. When they visited they did inform us that it was privately owned and not owned by Mercure, I certainly wouldn’t class it as 4* and you can definitely feel that it is now a chain run hotel.

    1 night trip, Oct 13, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    My wife and I stayed here 4 years ago and it was marvellous. We raved about it to our now teenage kids over those years. We booked a 2 night weekend stay for 9th and 10th October to celebrate daughter’s birthday. Due to Covid did expect it to be quieter than previously which it certainly was. Disappointed though by overall cleanliness of public areas and rundown appearance. Had issues with staff over a ‘bending’ of latest covid rules where some diners had alcohol despite being after 6pm curfew and indoors. Wife ordered soda and lime but got a flat one delivered by waiter

    Michael, 2 night family trip, Oct 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice staying here - staff polite, room clean, and comfortable. Enjoyable breakfast. All covid restrictions being well adhered to so safe to visit.

    Maureen, 1 night trip, Sep 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good Value and comfort

    Lovely hotel that was a bit too quiet and effected by Covid restrictions particularly that the room was not cleaned over the 3 nights we were there.

    IAN, 3 night trip, Aug 31, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    One night stay at Ardoe

    Hotel was well organised with hand sanitisers and social distancing measures had been well implemented. We were impressed by this element of our stay. Room was fine, bed comfortable and facilities good. Had dinner in the evening at 8pm. We received our meal at 915pm which was a little slow in service. Breakfast was ok, it wasn’t particularly hot and we had to ask for our toast which didn’t come until after we had finished. I think it had been forgotten about. This is not a critical review but observations which in themselves are minor and during this challenging time may not be unexpected. However, they may play a part when it comes to making a return visit to this hotel. Thank you

    1 night trip, Aug 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Little gem!

    A stunning castle mansion house located in extensive grounds. The interior has been sympathetically renovated with its original features still prominent. The rooms are spacious, well decorated and in excellent condition. The king size bed was incredibly comfortable and the bathroom gave a modern luxe feel with the tile tone and high end chrome fittings. Various restaurant and bar options, Lairds and Soapies is a lovely relaxing area and the Whisky bar offers a refined place to enjoy a malt. A favoured venue for a wedding too! Outdoor seating on the terrace is a welcome bonus to enjoy the sun. The staff are so friendly and helpful.

    Nicola, 7 night family trip, Aug 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect one night stay.

    Perfect one night stay before meeting the Shetland ferry in the morning. Just outside the Covid lockdown area and still just 10 minutes from the ferry terminal. Very helpful staff, great spot for the dog too.

    Jonathan, 1 night business trip, Aug 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great service

    Fantastic friendly and helpful staff. Good size rooms, and dog friendly. Also a fantastic location large grounds and good view

    A, 3 night family trip, Aug 12, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing

    Doesn’t feel like a five star hotel very dated with no atmosphere and rooms very stuffy with no air conditioning. Refreshments and toiletries severely lacking and the breakfast is disgusting. Just a speed oven job. I’ve had better in a Tesco’s cafe

    michael, 2 night trip, Aug 7, 2020

    Verified Hotels.com guest review

See all 229 reviews