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All properties in Cologne, North Rhine-Westphalia, Germany
1 room, 2 adults

Pullman Cologne

4.5-star4.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
Helenenstr. 14, Cologne, NW, 50667, Germany

Luxury hotel with spa, near Wallraf-Richartz-Museum
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Clean and efficiently run. Staff helpful Good facilitiesDec 9, 2019
  • Excellent location rooms clean and spacious Hot food at breakfast was not hot and had to…Dec 2, 2019

Pullman Cologne

from £85
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Superior Room, 2 Single Beds

What’s around Pullman Cologne

Landmarks

  • In Innenstadt
  • Cologne Zoo - 38-min walk
  • Alter Markt - 15-min walk
  • University of Cologne - 30-min walk
  • Wallraf-Richartz-Museum - 14-min walk
  • City Hall - 15-min walk
  • Romano-Germanic Museum - 15-min walk
  • Great St. Martin Church - 16-min walk

Getting around

  • Cologne (CGN-Cologne - Bonn) 18-min drive
  • Duesseldorf (DUS-Duesseldorf Intl.) 50-min drive
  • Cologne West Station 12-min walk
  • Cologne Central Station 15-min walk
  • Cologne Hansaring Station 17-min walk
  • Friesenplatz U-Bahn 6-min walk
  • Appellhofplatz Breite Strasse U-Bahn 7-min walk
  • Neumarkt U-Bahn 9-min walk

At a glance

Key facts

Hotel size

  • This hotel has 275 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built – 1971
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

E.l.f. – On-site brasserie. Open daily.

LAB12 – On-site bar. Open selected days.

Pullman Cologne’s small print

Also known as

  • Pullman Cologne Hotel
  • Pullman Cologne
  • Accor Cologne
  • Pullman Cologne Hotel Cologne
  • Pullman Cologne Hotel
  • Pullman Cologne Cologne
  • Pullman Cologne Hotel Cologne
  • Pullman Cologne Hotel Cologne

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

The property affirms that it adheres to the guide to reopening holiday rentals (DTV & DFV - Germany) sanitisation guidelines.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

Optional extras

Self-parking costs EUR 27 per night

Parking is available nearby and costs EUR 27 per night

Rollaway beds are available for EUR 35.0 per night

Buffet breakfast is offered for an extra charge of EUR 27 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 18 per pet, per night

Wired Internet access is available in guestrooms for EUR 9.90 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pullman Cologne

  • Does Pullman Cologne offer free cancellation for a full refund?
    Yes, Pullman Cologne does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Pullman Cologne?
    Yes. Self-parking costs EUR 27 per night.
  • Are pets allowed at Pullman Cologne?
    Yes, pets are welcome. There's a charge of EUR 18 per pet, per night.
  • What are the check-in and check-out times at Pullman Cologne?
    You can check in from 3 PM to 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near Pullman Cologne?
    Yes, there's an on-site restaurant. Nearby restaurants include Ginger (2-min walk), Hase (2-min walk) and Jameson's Irish Pub (2-min walk).
  • What is there to do near Pullman Cologne?
    Recommended spots to visit include Wallraf-Richartz-Museum (14-min walk) and City Hall (15-min walk), along with Romano-Germanic Museum (15-min walk) and Alter Markt (0.8 mi).

Recent reviews

Fabulous 8.8 From 273 reviews

Exceptional 10.0
Lovely stay
Lovely hotel, great value for money, decent sized rooms with massive double beds, friendly staff and reasonably priced food and drink at the bars. 15-20 minute walk to the cathedral. Would definitely stay here again.
Sarah, gb2 night trip
Exceptional 10.0
All in all a wonderful stay!
Friendly staff, good food, great surrounding area. The bed was huge and wonderful Walking distance to all of central Cologne!
David, gb3 night romance trip
Good 6.0
Great hotel
Great hotel - service and everything was fantastic. Stay was ruined due to another guest jumping from her window and landing outside my window. Poor woman but was quite traumatic to wake up and see this outside of your window.
Wesley, gb3 night business trip
Good 6.0
Overall Good, Great location but tired.
Stayed at the Hotel and few times and starting to look tired. Staff do tend to have a slight attitude but overall pretty good. Great location with nearby restaurants. Parking charge just gone up and is 27 euros per night because "other have put theirs up" . Its that attitude that leaves an unpleasant feeling and therefore lacks that quality that you expect from Pullman
gb2 night business trip
Very good 8.0
Great hotel
Great hotel in a good location everything was in walking distance, the room was really nice and the bed was one of the comfiest I’ve slept in, couldn’t hear any other guests from inside our room which is always a good thing.
Ian, gb1 night romance trip
Exceptional 10.0
Quiet location, great stay
Had an enjoyable stay at the Pullman, which is slightly outside of the central Cologne area, but just a 10-12 minute walk back including to the central station. Several (good) restaurants and cafes can be found within a few minutes walk and even several nightlife options within 5 minutes. Rooms are very comfortable and clean - the only downside I can think of is that English TV channels are either news channels or BBC1. Bed was comfortable and the shower very nice. Would consider staying here again if in Cologne.
Paul, gb3 night romance trip
Exceptional 10.0
Great stay!
Great hotel. Excellent hospitality. I would recommend this hotel
Amelie, ie1 night trip
Good 6.0
Good hotel, terrible bed!
Good hotel, nice facilities and clean! But the bed was soooo terrible! The worse bed I ever stayed in Europe! Got a back pain just in one night.
Alex, us1 night trip with friends
Exceptional 10.0
Amazing :)
Amazing hotel. Amazing service . Amazing breakfast. Amazing location .
Joost, ie1 night trip
Exceptional 10.0
Location is great, walking distance to most attractions. Good service, room is spacious , clean with excellent condition. Hotel underground parking is expensive €27/day (24 hours),but if you park 5 minutes away, it only cost you €13.50. Highly recommend this hotel.
ca1 night trip with friends

Pullman Cologne

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