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All hotels in New Orleans, Louisiana, United States of America
1 room, 2 adults

Hotel St. Helene

2.5-star2.5 stars
508 Rue ChartresNew OrleansLA70130United States of America

Art Deco hotel with outdoor pool, near Bourbon Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.8
Service
Fantastic service
Location
Great location
Amenities
Amenities are not the best
Comfort
More comfort would be nice
352See all 352 Hotels.com reviews
From 442 reviewsTripAdvisor Traveller Rating

Hotel St. Helene

  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed
  • Suite, 1 Queen Bed, Balcony, Courtyard Area
  • Suite, 1 Queen Bed, Balcony

What’s around Hotel St. Helene

Landmarks

  • In French Quarter
  • Bourbon Street (3-minute walk)
  • Jackson Square (4-minute walk)
  • Cafe Du Monde (6-minute walk)
  • French Market (9-minute walk)
  • Audubon Aquarium of the Americas (11-minute walk)
  • Frenchmen Street (14-minute walk)
  • National World War II Museum (20-minute walk)

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 27-min drive
  • New Orleans Union Passenger Terminal 27-min walk
  • On-site parking not available

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers -
  • Built in

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • LCD TV
  • Cable/satellite TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hotel St. Helene’s small print

Also known as

  • Hotel St. Helene New Orleans
  • Hotel St. Helene
  • St. Helene New Orleans
  • Hotel Ste Helene
  • Ste Helene Hotel
  • St. Helene Hotel
  • St. Helene New Orleans
  • Hotel Ste Helene
  • Ste Helene Hotel

Policies

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 150 per stay

Optional extras

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 352 reviews

Hotel St. Helene
Very Good8.0
We love the location!
1. Great location! 2. There should be a small refrigerator and more charging stations. The sofa sits on a raised platform which is painted black as the rest of the floor. This step up should be painted a different color to prevent falls. ( My husband and I both almost fell!). 3. Lighting is poor. Better lighting should be installed.
Juliana, gb4 night trip
Hotel St. Helene
Exceptional10.0
3 night stay
The location of the hotel could not be faulted, the hotel itself was in a boutique style building. We stayed on the lower floor which was fine, the room was great, although the bed was very squeaky! It can be fairly noisy at night, but if you want to stay in this area that's something you'll get everywhere. Finally, the breakfast was one of the better continental breakfasts you'll get in the statest, cereal, coffee/juice, muffins, croissants and fruit. Didn't try out the pool because it looks a bit like a water feature, but nice to have your breakfast by nonetheless.
Cameron, gb3 night romance trip
Hotel St. Helene
Exceptional10.0
Fantastic location with excellent service
I've stayed with this hotel brand before at Hotel Royal which was great but this one was nicer and in better condition. The staff rotate through the locations and are all very friendly, helpful and professional. Location of HSH was perfect. I'll stay here again next time I'm in town. Thank you for such a lovely stay!
A Traveller, gb3 night trip
Hotel St. Helene
Poor2.0
Bait and switch
We booked our trip to this hotel and the day before we left they emailed us and booked us at their sister hotel. The chateau hotel. We were looking forward to staying at hotel st Helene. They didn’t give us enough time to book something else. The chateau hotel was very old, the room we had was musty and the bed was very uncomfortable. Very unhappy with the last minute swircheroo and will be finding a different hotel the next time I’m in the quarter
Brian, us2 night trip
Hotel St. Helene
Fair4.0
Great location in French Quarter. Help was friendly and helpful. Room was clean , no chair in room. No elevator so have to carry bags upstairs rooms unless you are on first flloor. Also asked for wake up call which never happened. Breakfast consists of reg.or decaf coffee. Price about right for what you get.
vincent, us1 night trip

See all reviews

Hotel St. Helene

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