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1 room, 2 adults

Omni Houston Hotel Westside

4-star4 stars
Great for familiesThis property has good facilities for families.
13210 Katy Fwy, Houston, TX, 77079, United States of America

4-star hotel in Energy Corridor with outdoor pool and restaurant
  • Free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,848 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Bar
Standard bar

Omni Houston Hotel Westside

from £66
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible
  • VIP Suite, Non Smoking
  • Park Suite, Non Smoking
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed
  • Premier Room, 1 King Bed, Accessible
  • Premier Room, 1 King Bed, Accessible

What’s around Omni Houston Hotel Westside

Top spots nearby

Recommended by this property

  • Bear Creek Pioneers Park (41-minute walk)
  • Memorial City Mall (4.7 mi / 7.6 km)
  • Katy Mills Mall (11.6 mi / 18.6 km)
  • NRG Stadium (14.2 mi / 22.8 km)
  • Holocaust Museum Houston (14.5 mi / 23.4 km)
  • Houston Zoo (14.6 mi / 23.4 km)
  • Downtown Aquarium (15.1 mi / 24.3 km)
  • Toyota Center (15.6 mi / 25.1 km)
  • Minute Maid Park (16 mi / 25.7 km)
  • Saint Arnold Brewing Company (16.2 mi / 26.1 km)

Getting around

  • Houston, TX (IAH-George Bush Intercontinental) 33-min drive
  • Houston, TX (HOU-William P. Hobby) 34-min drive
  • Houston Station 18-min drive

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Up to 25 lb

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Free self parking

  • Valet parking *

  • Motorhome/coach/lorry parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • One meeting room 1
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Fridge (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Black Gold Bar – This lobby lounge only serves light fare.

Cafe on the Lake – This restaurant serves breakfast, lunch and dinner. Open daily.

Omni Houston Hotel Westside’s small print

Also known as

  • Omni Houston Hotel Westside
  • Omni Houston Hotel Westside Hotel Houston
  • Houston Omni
  • Omni Houston Westside Houston
  • Omni Houston Hotel Westside Hotel
  • Omni Houston Hotel Westside Houston
  • Omni Houston Hotel Westside Hotel Houston
  • Omni Hotel Westside
  • Omni Houston Westside
  • Omni Westside
  • Houston Omni
  • Omni Houston
  • Omni Houston Westside Houston
  • Omni Houston Hotel Westside Hotel
  • Omni Houston Hotel Westside Houston

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Pet deposit: USD 100.00 per stay

Optional extras

Valet parking costs USD 15 per night with in/out privileges

Refrigerators are available for USD 25 per stay

Rollaway beds are available for USD 20.0 per day

Cooked-to-order breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.2 From 1,525 reviews

Fair 4.0
Unpleasant stay
Place look very spacious. Upon closer inspection, the carpet in the hallway were gross, dust everywhere. I had an incident in my room, I was changing and felt water dropping on my back. I looked up and saw a leak in the ceiling. Kinda gave my white shirt a yellowish spots. I call the front desk and they send the maintenance person up to check out the leak, he looked around the vent and checked out the area where water was leaking and said he will go to the room directly on top of us to see if there is any water leak up there and let us know what to do next, he did ask me if I want to move rooms. I was getting to go to dinner and did not have time to move my luggage. I told him I will wait to see if there’s any leak goi g on upstairs. He said he will let me know once he check it out. I waited around 30 min before I have to head out for my dinner reservation. I got back to the hotel late so I just went to sleep. In the morning I went to the front desk to check out and inform them about the incident. At first he just acknowledge the info and didn’t say much. Then I told him I will just put the experience in my review, then he panicked and ask me if there’s anything he can do like giving me free breakfast for the next time I come in. I said no thanks and left.
Mike, us1 night romance trip
Poor 2.0
Should be a good Hotel, turned out to be terrible.
I booked a room for 2 nights for my wife, myself and my baby as we were visiting for her birthday. I booked this room on the basis it had 24 hour room service among other conveniences. We arrived just after midnight and when I went to check in they told me they were under renovation and didn't have any of the amenities available, (not even a drop of milk), they sent me to the gas station down the road. The next day I went downstairs to the check-in desk to speak to the manager about the issues, I guess she woke up on the wrong side of the bed as she was rude, inconsiderate and didn't seem to care about my issues. She said she can refund me for my stay and I can check into another hotel...which i decided to do. I went back upstairs, packed my bags and came back down about 90 minutes later to check out and get my refund, she then decided to tell me that she will only partially refund me, which turned into a full blown argument with me over the counter in front of other guests, I checked out with my partial refund and went and stayed somewhere else. I also forgot to mention that when my wife, myself and my baby went to there temporary cafe for breakfast I asked for a high chair to which one of the staff members laughed and said no, we dont have any of those, they all got destroyed in the hurricane......so you can't get any more?? I will never stay at this hotel again, it was a total downer on the weekend and I can't believe how rude the staff were!
Greg, usOther trip
Good 6.0
So Unhappy
Check in and parking was nice but when we got to our room it was extremely hot. I wanted to turn the ac on as low as it would go and leave and come back but after a long drive we really just wanted to shower and go to bed. There was only one ac vent that could cool the whole room and it was facing the sitting area. I had to literally turn each blade toward the bed just to feel the air blowing. I went to shower and there was hair in the tub and on my pillows in the bed. I covered my pillow with one of my t-shirts because I was unsure at this point if the room had been cleaned or not. Too tired to complain. I just wanted to finally get some rest. There was a $50 hold on my card until check out and they only refunded $39.61 to my account stating that we ate from the mini bar in the room which was not true. Apparently the mini bar was not stocked properly and we were charged for items that should've been there. Maybe this explains the half cleaned room? Still waiting for my full refund. I expected so much more from this beautiful hotel.
Eltrina, us1 night romance trip
Poor 2.0
Omni Westside
I paid for my room up front when making a visit to the Omni on the 14th prior to my 28th reservation for $155 including room,taxes plis deposit. When we arrived for check in the young woman says we didn't pay and have to pay right then,when i say we already did instead of saying let me check into it to see what may happen she says NO YOU DIDN'T...YOUR WRONG. I pulled it up on my wells fargo app to confirm and she finds it on her computer st the same time. Facilities where great considering what the area had recently gone through. 3 days after checkout i have a withdraw for $102 which was the amount of the room with taxes. Thought that was them updating my the charges minus the $50 ded but i still have the 155 charge from the 14th posted on my acct. Ive called and spoke to 4 different people about my issue and it still jasnt been resolved. 2 say they can see wjat hsppen but can't help and continue to give me the run around and tell me to csll back at different times to no avail... i would like to have the $155 credited back to me since i was charged again for the room on the 31st...
usOther trip
Exceptional 10.0
Another pleasant stay at the Omni.
This was the fifth or sixth time we have stayed at the Omni Westside, and it was nice as always. We were celebrating my birthday, and when we mentioned this fact, we got a bottle of champagne and some chocolate-covered strawberries sent up to our room. They are about 95% recovered from the flooding during Harvey--the bar proper is still closed, but they are operating a bar in the restaurant area. The koi ponds have far fewer fish than before, and we didn't see any turtles. It is still relaxing, though, to sit in the lobby and watch the koi and listen to the fountains and waterfalls. The pool is open and was the perfect temperature as always--it feels neither warm nor cool to the touch, so you can stay in it as long as you like. We had both dinner and breakfast in the restaurant. Dinner is a little pricey, but we didn't feel like going out., as there are not a lot of choices very near this hotel. I suggest ignoring the snack offerings in the room, as the prices they charge are rather ridiculous. Their breakfast buffet, OTOH, has about everything you could want, including an omelet station, and I highly recommend it. The bed was very comfortable, the shower was good with plenty of water pressure, and we experienced no noise issues during our stay, even though the hotel is pretty near the interstate. The hallways do get a bit warm during the day due to all the windows, but the A/C in the room worked fine.
Laurie, usRomance trip

Omni Houston Hotel Westside

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