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All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

El Cid Castilla Beach Hotel

3.5-star3.5 stars
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
Av Camaron Sabalo S N, Mazatlan, SIN, 82110, Mexico

Zona Dorada beachfront resort with 4 restaurants, outdoor pool
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • I had the funniest time I've had in years. The entertainment staff like cesar and manuel…Jan 15, 2021
  • Food in the Buffet wasn't hot enough Jan 6, 2021

El Cid Castilla Beach Hotel

from £106
  • Room, Pool View
  • Room, Ocean View
  • Ocean View Elite Golf Experience
  • Ocean View Elite

What’s around El Cid Castilla Beach Hotel

Landmarks

  • In Zona Dorada
  • Playa Brujas - 2-minute walk
  • Islands and Protected Areas of the Gulf of California - 14-minute walk
  • Punta Camaron Beach - 16-minute walk
  • El Cid Country Club Golf Course - 18-minute walk
  • Sea Shell City Museum - 19-minute walk
  • The Mazatlan Malecón - 29-minute walk
  • Monument to the Family - 29-minute walk

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) 33-min drive
  • Free area shuttle
  • Airport drop-off service

At a glance

Key facts

Hotel size

  • This hotel has 500 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-9 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club (ages 4-17)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*

  • WiFi in rooms*

Transport

Transfers

  • Airport drop-off (available 24 hours)*

Parking

  • On-site self-parking (MXN 50 per day)

  • On-site valet parking (MXN 50 per day)

  • Electric vehicle charging point on site

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Room service
Things to do
  • Fishing on site
  • Personal motorised watercraft on site
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkelling nearby
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 3
  • Year Built – 1982
  • Lift
  • ATM/banking
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included
  • Meals and beverages at companion properties
  • Dining availability is limited at one or more venues

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 17 years old

Entertainment
  • On-site entertainment and activities
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Sailboats
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Off-site tours

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

LA ALHAMBRA RESTAURANT – This beachfront buffet restaurant specialises in international cuisine and serves breakfast and lunch.

EL ALCAZAR – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

LA PERGOLA – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Tennis on site
  • Fishing on site
  • Personal motorised watercraft on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkelling nearby

El Cid Castilla Beach Hotel’s small print

Also known as

  • El Cid Castilla Beach Hotel Mazatlan
  • El Cid Castilla Beach Hotel Mazatlan
  • El Cid Castilla Beach Hotel Resort Mazatlan
  • El Cid Mazatlan
  • El Cid Castilla Beach Mazatlan
  • El Cid Castilla Beach Hotel Resort
  • El Cid Castilla Beach Hotel Mazatlan
  • El Cid Castilla Beach Hotel Resort Mazatlan
  • El Cid Castilla Beach Hotel
  • El Cid Castilla Beach Mazatlan
  • El Cid Castilla Beach
  • El Cid Castilla Mazatlan
  • Hotel El Cid Castilla Beach
  • El Cid Mazatlan
  • El Cid Castilla Beach Mazatlan
  • El Cid Castilla Beach Hotel Resort

Policies

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self-parking costs MXN 50 per day

Valet parking costs MXN 50 per day

Rollaway beds are available for MXN 150.0 per night

Cots/Infant beds are available for MXN 150.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 320 per person (one-way)

WiFi is available in guestrooms for MXN 200 per day (rates may vary)

WiFi is available in public areas for MXN 200 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for El Cid Castilla Beach Hotel

  • Does El Cid Castilla Beach Hotel offer free cancellation for a full refund?
    Yes, El Cid Castilla Beach Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at El Cid Castilla Beach Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at El Cid Castilla Beach Hotel?
    Yes. Self-parking costs MXN 50 per day. Valet parking costs MXN 50 per day. Electric car charging is available.
  • Is there a pool at El Cid Castilla Beach Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at El Cid Castilla Beach Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at El Cid Castilla Beach Hotel?
    You can check in from 3 PM - 9 PM. Check-out time is noon.
  • Are there restaurants at or near El Cid Castilla Beach Hotel?
    Yes, there are 4 on-site restaurants, featuring beachfront dining, international cuisine and ocean views. Nearby restaurants include Carlos & Lucia's (3-min walk), Villa Italia (4-min walk) and Mary's (5-min walk).
  • Is an airport shuttle service offered by El Cid Castilla Beach Hotel?
    Yes, a shuttle from the hotel to the airport is available. The charge is MXN 320 per person one-way.
  • What is there to do at El Cid Castilla Beach Hotel and nearby?
    Have fun with on-site activities such as fishing and boat tours, and practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 bars and a fitness centre. El Cid Castilla Beach Hotel also has spa services.

Recent reviews

Good 7.6 From 239 reviews

Fair 4.0
Not worth the money spent!
Building is extremely old. The “all inclusive” wasn’t “all” after all. Reservations needed but everything was booked for 2 days before we could visit the “good” restaurants
Adrian, us5 night family trip
Good 6.0
This hotel was very good at one point. Not certain why the quality of the food and property condition is going down.
ArmEST, us8 night family trip
Good 6.0
Las habitaciones están muy austeras No tienen smart tv Las toallas de la habitación están pésimas El aire acondicionado es muy ruidoso El café que dan (marca Marino) es muy malo. La alberca exclusiva de tiempo compartido y el restauran la Concha es de lo más rescatable El servicio de los meseros excelente. Es muy caro como para la calidad de las habitaciones, muy viejas.
Cesar, us5 night family trip
Poor 2.0
Bad never going again
Magali, us3 night family trip
Very good 8.0
It is very crowded, long lines to check-in. No fridge in the room. They don't let u bring in alcohol, not even to take in to your room. When leaving we had to wait again and make líne for them to cut our bracelet off. The beach part is the best location they have a nice setup with lounge chairs at the beach. Wouldn't stay here again theirs plenty other better hotels in Mazatlan for this price.
Erika, us2 night trip
Exceptional 10.0
Super friendly staff. Clean facilities. Great pool area. Great hotel for families with kids. Has direct access to the beach.
Sally, us3 night family trip
Fair 4.0
Took us about 10 mins to wait for the elevator to go to the pool. The food was nasty and buffet was overcrowded. Most of the staff was rude. Won’t be going back !
Karen, us3 night family trip
Poor 2.0
Expedia should advertise this place website claims to have offer parking and wifi yes they do for an extra charge $80 per parking per day and $10 dollars for wifi per device, hotel is clean and looks amazing on pictures, we came in a middle of a pandemic and people don’t respect protocol they dont wear mask people smoking everywhere pools are over crowded, elevators take for ever they are extremely small and always full, thi place is for the locals and made me feel unsafe, costumer service was over the top that made me feel so uncomfortable We had to check out a day earlier , upon our arrival manager showed up to my room offering an upgrade then he send wine chocolates and fruit , 10 minutes later someone showed up with toiletries when there was some already there , then they called asking to me to go get dinner at their restaurant When all I really wanted was to sleep and left alone, I also forgot to mention that I wanted my Luggage with me at all times but they were so passionate about let them leave my Luggage on the lobby alone so I can go to their VIP office and check in ! Anyways worse experience ever motel 6 would have been better!
Antonio, us2 night family trip
Exceptional 10.0
Hotel el Cid es muy seguro , limpio y está muy bien ubicado . Sus habitaciones son amplias , el aire funciona muy bien , me quede en la habitación 0116 está frente a la alberca , me gusto ya que cuenta con muchos cajones para guardar ropa y el baño está amplio , también tiene un balcón y está en el primer piso , está ideal por si traes niños .
Kenya, us2 night family trip
Exceptional 10.0
good hotel, location n food. A solid 8.5 out 10
It was really good. Good staff n location. They need more umbrellas out on the beach. Need to be there early if u want to get one. Also the menu was good if u get the all inclusive option.
Edgar, mx3 night family trip

El Cid Castilla Beach Hotel