Guests
All properties in Southampton, England, United Kingdom

Novotel Southampton

4-star hotel in Southampton City Centre with indoor pool and restaurant

  • Free WiFi
From
£71

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Pool
  • Standard Room, 1 Queen Bed with Sofa bed - Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 68.
1 / 68Indoor Pool
1 West Quay Road, Southampton, SO15 1RA, England, United Kingdom
7.6.Good.
  • As usual, I had a good stay at Novotel in Southampton. The only thing is that the…

    Sep 19, 2021

  • Generally comfortable. No air con in room was a struggle. Gym was incredibly dirty and…

    Sep 19, 2021

See all 648 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Convenient
Walkable
Dining options
Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 121 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre

For families

  • Free cots/infant beds
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Southampton City Centre
  • Grosvenor Casino - 6-minute walk
  • Leisure World - 6-minute walk
  • The Quays - 9-minute walk
  • Southampton Cruise Terminal - 10-minute walk
  • Mayflower Theatre - 10-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Queen Bed with Sofa bed
  • Executive Room, 1 Queen Bed with Sofa bed
  • Standard Room, 1 Queen Bed with Sofa bed
  • Standard Room, 2 Single Beds

What’s around

Landmarks

  • In Southampton City Centre
  • Grosvenor Casino - 6-minute walk
  • Leisure World - 6-minute walk
  • The Quays - 9-minute walk
  • Southampton Cruise Terminal - 10-minute walk
  • Mayflower Theatre - 10-minute walk
  • SeaCity Museum - 11-minute walk
  • Old City Walls - 12-minute walk
  • Southampton City Art Gallery - 12-minute walk
  • Tudor House and Garden - 13-minute walk
  • Mayflower Park - 13-minute walk

Getting around

  • Heathrow Airport (LHR) 71-min drive
  • Southampton (SOU) 9-min drive
  • Bournemouth (BOH-Bournemouth Intl.) 32-min drive
  • Southampton Central Station 7-min walk
  • Southampton Millbrook Station 24-min walk
  • Southampton St Denys Station 5-min drive
map
See on map
1 West Quay Road, Southampton, SO15 1RA, England, United Kingdom

At a glance

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, pool and fitness centre access is limited to a maximum of 30 minutes. Reservation is required (subject to availability).

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • Business centre
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Elements – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of GBP 12.0 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Self-parking costs GBP 10 per night with in/out privileges

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Novotel Southampton Hotel
  • Novotel Southampton
  • Novotel Southampton Hotel Southampton
  • Southampton Novotel
  • Novotel Southampton Hotel
  • Novotel Southampton Southampton
  • Novotel Southampton Hotel Southampton
  • Novotel Southampton Southampton
  • Novotel Southampton Hotel Southampton

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Novotel Southampton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 10 per night. Electric car charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Yes, pets are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
  • Yes, Elements offers international cuisine. Nearby restaurants include IKEA (5-min walk), Thaikhun Southampton (10-min walk) and Zizzi (10-min walk).
  • No, this hotel doesn't have a casino, but Grosvenor Casino (6-min walk) is nearby.
  • Novotel Southampton has an indoor pool and a fitness centre.
7.6.Good.
  • 2.0.Poor

    No one informed us about closing times of bar and boxing

    james, 2 night family trip, Sep 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Room 108

    Shabby room, very tired and well worn. Toilet was clean but nasty black stains in bowl. Cistern kept filling, went on for ages. Tap in bath could not be turned off fully. One of the lights did not work but was humming continually. Hairdryer did not work unless you wiggled them wires under the desk….very dangerous. I made reception aware of these issues. No sense of concern when reported.

    Susan, 2 night trip, Sep 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Very good overall

    Managed to check in very early which made a big difference to the first day. Room excellent apart from the bathroom which was in need of repair

    Paul, 1 night trip, Sep 10, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Steer clear

    Rude reception staff who took payment for parking but had to be reminded to take registration number. Rooms not serviced unless you specifically ask (not informed of this and got rude response when we enquired). Swimming pool only available if you queue in recepy for an hour. Worst Novotel we've stayed in.

    gary, 4 night family trip, Aug 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    disappointed stay

    It was a very noisy hotel with no air con having to leave window open and traffic noise awful through night banging doors all night breakfast was terrible and chaotic won’t stay there again

    1 night trip, Aug 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall an enjoyable stay. Breakfast was particularly nice. Sadly the sofa bed was so uncomfortable, the springs could be felt through the thing mattress

    Dawn, 1 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Restaurant breakfast was apalling , far too many people in a small space and all using the same utensils on the buffet in these times that’s just terrible. Varner in the restaurant was filthy dirty and should have been changed ages ago. Would not stay here again!

    Nigel, 1 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great experience

    Hotel was exactly as described and as expected. Very clean, comfortable and friendly staff

    Wesley, 2 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great hotel good location to visit poultons park , hotel clean and tidy , staff welcoming on check in , room nice but on the hot side, breakfast good.

    Kirsty, 2 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good Value, Good Location

    Great staff, excellent breakfast, pool is small and limited to 12 at a time. Pre booked slots would be better due to pool size and waiting time's. Hotel rooms can get hot, air con would be a nice addition. Good iron in rooms and fridge. Smart TV so you can login to Netflix etc. Would be a welcome addition. Room had a few cobwebs.

    Liam, 2 night family trip, Aug 22, 2021

    Verified Hotels.com guest review

See all 648 reviews