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Shangri-la Hotel, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our ratings system.
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001, China

Luxury hotel with outdoor pool, connected to a shopping centre, near Dongmen Pedestrian Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 4,297 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Bar
Bar is awesome
Food
Delicious food

Shangri-la Hotel, Shenzhen

from £77
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Horizon Club, Room, 1 King Bed
  • Horizon Club, Room, 2 Single Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Single Beds
  • Executive Suite, 1 King Bed
  • Executive Suite, 2 Single Beds

What’s around Shangri-la Hotel, Shenzhen

Top spots nearby

Recommended by this property

  • Dongmen Pedestrian Street (12-minute walk)
  • Huaqiangbei (27-minute walk)
  • Shenzhen Convention and Exhibition Center (3.4 mi / 5.4 km)
  • Splendid China Folk Village (8.3 mi / 13.4 km)
  • Window of the World (8.8 mi / 14.1 km)
  • Happy Valley (8.8 mi / 14.2 km)
  • Shenzhen Safari Park (9.9 mi / 15.9 km)

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) 27-min drive
  • Hong Kong (HKG-Hong Kong Intl.) 39-min drive
  • Shenzhen Station 14-min walk
  • Hong Kong Lok Ma Chau Station 8-min drive
  • Hong Kong Sheung Shui Station 9-min drive
  • Luohu Station 4-min walk
  • Guomao Station 11-min walk
  • Laojie Station 17-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 522 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details. Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1992
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Coffee Garden – This buffet restaurant serves breakfast, lunch and dinner.

Shang Palace – This restaurant serves lunch and dinner.

Champs Bar and Grill – This restaurant only serves dinner.

360 Bar and Restaurant – This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Shangri-la Hotel, Shenzhen’s small print

Also known as

  • Shangri-la Hotel Shenzhen
  • Shangri-la Shenzhen
  • Shangri La Hotel Shenzhen
  • Shangri-la Shenzhen Hotel
  • Shenzhen Hotel Shangri-la
  • Shenzhen Shangri-la
  • Shenzhen Shangri-la Hotel
  • Futian Shangri-La Shenzhen Hotel Shenzhen
  • Shangri La Hotel Shenzhen

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 161 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.0 From 625 reviews

Exceptional 10.0
Very good
Steve, gb1 night business trip
Very good 8.0
Excellent as usual
Excellent overall but a little tired
dave, gbFamily trip
Good 6.0
They need to rebrand to a traders
Brent, gb3 night business trip
Exceptional 10.0
First class experience
Outstanding hotel, so professional and friendly. I couldn’t recommend this hotel any higher, it’s class
Gerry, gb1 night business trip
Exceptional 10.0
Definitely a top class hotel. Staff were fab!
I had a wonderful stay at the Shangri-La. With two of staying, it was worth upgrading to the corporate floor to take advantage of the breakfast (AMAZING!), the afternoon snack with a great latte and the evening meal with a fabulous Chardonnay. Needless to say, we got our money's worth.
Angela, gb3 night trip with friends

Shangri-la Hotel, Shenzhen

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