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1 room, 2 adults

Novotel Melbourne on Collins

4.5-star4.5 stars
270 Collins Street, Melbourne, VIC, 3000, Australia

Luxury hotel with indoor pool, connected to a shopping centre, near Bourke Street Mall
  • Free WiFi in the lobby
  • Collect nightsYou can collect™ Rewards nights here
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From 5,024 reviews

TripAdvisor Traveller Rating

Great location
Fantastic service
Tasty breakfast
Beach is not so nice

Novotel Melbourne on Collins

from £103
  • Standard Queen Room
  • Deluxe King Room
  • Deluxe Twin Room
  • Junior Suite
  • Standard Twin Room
  • Family Suite, Multiple Beds

What’s around Novotel Melbourne on Collins


  • In Melbourne Central Business District
  • Bourke Street Mall (5-minute walk)
  • Federation Square (6-minute walk)
  • Eureka Tower (8-minute walk)
  • Melbourne Central (9-minute walk)
  • Melbourne Arts Centre (10-minute walk)
  • Her Majesty's Theatre (11-minute walk)
  • RMIT University (12-minute walk)

Getting around

  • Melbourne, VIC (MEL-Tullamarine) 20-min drive
  • Melbourne, VIC (MEB-Essendon) 24-min drive
  • Melbourne, VIC (AVV-Avalon) 42-min drive
  • Flinders Street Station 6-min walk
  • Spencer Street Station 15-min walk
  • Showgrounds Station 9-min drive
  • Melbourne Central Station 10-min walk
  • Parliament Station 13-min walk
  • Flagstaff Station 15-min walk

At a glance

Key facts

Hotel size

  • This hotel has 380 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas (5-device limit)

  • WiFi in rooms *



  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7016
  • Conference space size (meters) - 652
  • Conference centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 1992
  • Lift
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Lane Restaurant – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Lane Cafe and Bar – This café serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar.

Novotel Melbourne on Collins’s small print

Also known as

  • Novotel Melbourne Collins Hotel
  • Accor Melbourne On Collins
  • Novotel Melbourne On Collins Hotel Melbourne
  • Novotel Melbourne Collins Hotel
  • Novotel Collins Hotel
  • Novotel Melbourne Collins
  • Novotel Collins
  • Novotel Melbourne On Collins Hotel Melbourne
  • Melbourne Novotel
  • Accor Melbourne On Collins
  • Novotel Melbourne
  • Novotel Melbourne Collins


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

  • Pool access available from 6 AM to 10 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Deposit: AUD 100 per night

    Optional extras

    On-site credit card charges are subject to an extra charge

    Valet parking costs AUD 49.00 per night with in/out privileges

    Buffet breakfast is offered for an extra charge of AUD 35 for adults and AUD 0 for children (approximately)

    Babysitting/childcare is available for an extra charge

    WiFi is available in guestrooms for AUD 0 per stay (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very good 8.4 From 996 reviews

    Exceptional 10.0
    Worth for family
    Superb location
    Noor hasmanizam, gb5 night family trip
    Very good 8.0
    A well located hotel in the heart of Melbourne
    We stayed at the Novotel because it was well situated for what we wanted to do in Melbourne. The room was very comfortable. Breakfast was disappointing with many of the "hot" items being cold or luke warm.
    Martin, gbFamily trip
    Very good 8.0
    Good time
    Reception staff were awesome, and the cleaning Crew also were very friendly and polite and would say good morning or good afternoon every time.
    hkBusiness trip
    Very good 8.0
    Great hardware, soft aspects need work
    Great location - near tram, places of interest, shopping and cafes/restaurants. Check-in and check-out were fast. Double beds in family room were too small for an adult and child - felt a bit misled by the room description when booking. Housekeeping needs a lot of improvement - bathroom floors had stains that were not cleaned up during our stay - in fact, the bathroom floors do not appear to have been cleaned, broken towel knob not replaced, we were given a stained bath towel, teabags were not replenished.
    sgFamily trip
    Good 6.0
    Great location, Convenient
    Very quiet hotel and a great location! Convenient to everything!! Breakfast buffet "hot" food was cold on both mornings of our stay. Pancake maker makes pikelets (at best). Staff were friendly but unresponsive to the complaints we made about the food - told everything was fine and as it should be, although the scrambled eggs and their serving spoon were promptly removed from the buffet after staff tested the food with thermometers. Room was clean and big, although it is starting to show its age. I expect more from an Accor group hotel.
    David, auRomance trip

    Novotel Melbourne on Collins

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