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Shangri-La Sydney

Photo gallery for Shangri-La Sydney

Exterior
Indoor pool, open 7:00 AM to 7:00 PM, pool loungers
Indoor pool, open 7:00 AM to 7:00 PM, pool loungers
Indoor pool, open 7:00 AM to 7:00 PM, pool loungers
View from room

Overview of Shangri-La Sydney

Shangri-La Sydney

5.0 star property
Luxury hotel with spa, near The Big Dig Archaeology Education Centre

8.2/10 Very good

1,464 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £166
Price available on 19/12/2022
Map
176 Cumberland Street, Sydney, NSW, 2000

Room options

About this area

What's nearby

  • In Sydney Central Business District
  • Circular Quay - 4 min walk
  • Sydney Harbour Bridge - 12 min walk
  • Sydney Opera House - 15 min walk
  • Taronga Zoo - 39 min walk
  • SEA LIFE Sydney Aquarium - 6 min drive
  • Star Casino - 12 min drive
  • Luna Park - 8 min drive
  • University of Sydney - 14 min drive
  • Bondi Beach - 25 min drive
  • Coogee Beach - 28 min drive

Getting around

  • Sydney Airport (SYD) - 28 min drive
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Milsons Point Station - 24 min walk
  • Exhibition Centre Station - 30 min walk
  • Wynyard Station - 6 min walk
  • Martin Place Station - 15 min walk
  • St. James Station - 18 min walk

Restaurants

  • Australian Hotel - 3 min walk
  • Kansas City Shuffle - 3 min walk
  • Glenmore Hotel - 4 min walk
  • Nakashima - 4 min walk
  • Fortune of War - 4 min walk

About this property

Shangri-La Sydney

Shangri-La Sydney puts you in a great location, within a 15-minute walk of Circular Quay and Sydney Opera House. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Altitude Restaurant serves breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the central location and local sightseeing. The property is only a short walk to public transportation: Wynyard Station is 6 minutes and Martin Place Station is 15 minutes.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 564 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict dress code in Blu Bar on 36 restaurant.
  • The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered on-site valet parking (AUD 105 per day; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 20 meeting rooms
  • Computer station
  • Conference space (20452 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling
  • Local maps

Special features

Spa

CHI, THE SPA has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Dining

Altitude Restaurant – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Blu Bar on 36 – On-site cocktail bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 145 per accommodation, per night

Optional extras

  • Breakfast costs between AUD 55 and AUD 65 for adults, and AUD 27.50 and AUD 32.5 for children (approximately)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 275.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Covered valet parking costs AUD 105 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

Does Shangri-La Sydney offer free cancellation for a full refund?
Yes, Shangri-La Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Sydney?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on 19 Dec 2022 start from £166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Sydney?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Sydney?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Shangri-La Sydney?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shangri-La Sydney?
Yes. Valet parking costs AUD 105 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Shangri-La Sydney?
You can check in starting at 3 PM. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Shangri-La Sydney?
No, this hotel doesn't have a casino, but Star Casino (12-min drive) is nearby.
What is there to do at Shangri-La Sydney and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Sydney also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Shangri-La Sydney?
Yes, there's an on-site restaurant, Altitude Restaurant. Nearby restaurants include Kansas City Shuffle (3-min walk), Glenmore Hotel (4-min walk) and Nakashima (4-min walk).
What's the area around Shangri-La Sydney like?
Shangri-La Sydney is a short 6-minute walk from Wynyard Station and 4 minutes' walk from Circular Quay. Travellers say that the local area is very central perfect for sightseeing.

Overall score and ratings

8.2

Very good

9.0/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Systems were down when we arrived so we were unable to check into our room until around 7pm.
Melanie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Claudine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lesley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top-notch Hotel
Easily one of the highest quality hotels I have ever stayed at. We typically stay in Hilton or Marriot. This far exceeded even those. Service was top notch. Property is well kept and clean. Would absolutely stay here again.
Nelson, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Chris, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Marianne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Hotel
Cannot fault the stay at the Shangri-La. Would definitely stay here again.
Darren, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

AWESOME HOTEL
The hotel room was a 10 of 10 The breakfast was a 10 of 10 Check in and out was 10 of 10 That hill to climb after leaving Circular Quay train stop is a monster. I'm 61 yrs old and in decent shape but that hill will leave you winded😯
Marvin, 1-night trip
Verified Hotels.com guest review