Makati Shangri-La, Manila

Photo gallery for Makati Shangri-La, Manila

Primary image
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Overview of Makati Shangri-La, Manila

Makati Shangri-La, Manila

5.0 star property
Luxury hotel in Makati Central Business District with 5 restaurants and spa

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Makati Central Business District
  • Resorts World Manila - 17 min drive
  • Venice Grand Canal Mall - 18 min drive
  • Manila Bay - 24 min drive
  • SM Mall of Asia - 23 min drive
  • Fort Bonifacio - 22 min drive
  • Rizal Park - 29 min drive
  • Baywalk - 28 min drive
  • U.S. Embassy - 33 min drive
  • Manila Ocean Park - 32 min drive
  • St. Luke's Medical Center - 35 min drive

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 27 min drive
  • Manila Vito Cruz Station - 5 min drive
  • Manila Pasay Road Station - 22 min walk
  • Manila Buenidia Station - 26 min walk
  • Ayala Station - 10 min walk
  • Ayala Center Station - 10 min walk
  • Buendia Station - 18 min walk
  • Airport shuttle (surcharge)

About this property

Makati Shangri-La, Manila

Placing you 4.4 mi (7.1 km) from SM Mall of Asia and 3.7 mi (5.9 km) from Resorts World Manila, Makati Shangri-La, Manila offers an airport shuttle (available 24 hours) for PHP 3450 per vehicle. You can visit the spa to be pampered with massages, body treatments or aromatherapy, and Circles Event Cafe, one of 5 restaurants, serves Asian cuisine. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Ayala Station is 10 minutes and Ayala Center Station is 10 minutes.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 696 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 8:00 AM until 11:30 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 6:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
  • Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
  • Guests may be subject to health screenings for COVID-19 at the property.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • 12 meeting rooms
  • Conference centre (15780 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Art gallery on site
  • Shopping centre on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Braille signage
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Spa at the Shangri La has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Circles Event Cafe – Overlooking the garden, this buffet restaurant specialises in Asian cuisine.
Inagiku – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Sage Tapas Bar – This restaurant specialises in Spanish cuisine.
Sage – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PHP 3450 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
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Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8/10 Very good

Excellent staff. Very attentive and friendly from check-in until you check out.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Richelle Carmen, 2-night trip
Verified Expedia guest review

2/10 Poor

MaRoselle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location Wonderful staff Impressive lobby Lovely hair salon Yummy breakfast restaurant Will recommend and return to this property whenever possible. Clean and bright.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Orbitz guest review

4/10 Fair

The definitely was not a 5* hotel room smeels like old musk also ans room was outdated
Anthony, 2-night trip
Verified Orbitz guest review

8/10 Very good

We Siang, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

very safe place to stay/ a little bit pricey/ wish to have more selections of local fruits and Filipino foods during breakfast .
2-night family trip
Verified Travelocity guest review

10/10 Exceptional

Robert, 4-night trip
Verified Hotels.com guest review