Manchester Airport Marriott Hotel

Service very poor, no towels in room (only discovered this during shower), no one answers the phone if you call from the bedroom, nearly got run over by the Marriott airport shuttle bus going wrong way round the turning circle at entrance. No phone reception anywhere in hotel, WiFi was charged at £15 a day, charge of £11.50 to park in hotel car park during stay, food in restaurant not great (although service was good) but 3 children’s meals, two adult mains, bread and olive starter and two puddings with drink £140, and a refusal to give my daughter (2yrs old) who had been awake since 5 a slice of toast at 6.25 because breakfast didn’t start till 6.30 - bread and toaster etc all laid out on the side behind the manager who refused us anything to give to my daughter.

I stayed at this hotel with 7 other friends, our first room was checked in separately a few hours before and the room was of a comfortable room which matched the description online. The second party joined a few hours later and were left feeling more than disappointed... although we had booked the same type of room, the size was incomparable. Four men in excess of six foot tall were left feeling cramped and uncomfortable for the duration of the three night stay. On the whole the accommodation was clean and well presented, however, we felt we didn’t receive the experience and additional amenities that we were promised, such as free WiFi and we had to pay for the car park!

We stayed for one night at the Manchester Marriott Airport Hotel. The hotel staff were very friendly and helpful throughout our stay, particularly Colette who was very accommodating. The hotel is very close to the airport and there's a free shuttle bus which runs frequently throughout the day. The leisure suite was a welcome surprise. Also, the fans were class.

It was a lovely stay. The room was large, and newly refurbished. It was clean and really luxurious. The restaurant was reasonably priced, and the food was lovely, as were the staff. The WiFi wasn’t great, as our devices wouldn’t connect and it was slow. Also, the hotel is absolutely huge and it is very confusing to work out where you’re going, so much so that we got maps from reception. All in all, it was a lovely stay and we would come back.

Absolutely beautiful room. It had everything I needed including extra facilities such as a safe, air conditioning etc. The staff were very welcoming and very helpful with directions to the room. The bed was great and I slept very well.