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Buenaventura Grand Hotel & Great Moments - All Inclusive

4-star4 stars
Avenida Mexico 1301Puerto VallartaJAL48350Mexico

All-inclusive beachfront resort with spa, near Malecon
  • Free breakfast, free WiFi and free parking
Good7.6
Location
Great location
Service
Fantastic service
Food
Food is all right
Comfort
More comfort would be nice
411See all 411 Hotels.com reviews
From 2,802 reviewsTripAdvisor Traveller Rating

Buenaventura Grand Hotel & Great Moments - All Inclusive

from £119
  • Resort Room Two Double Beds
  • Deluxe Room Ocean View Two Double Beds
  • Honeymoon Suite, Ocean View
  • Resort Room King Bed
  • Deluxe Ocean View King

About Buenaventura Grand Hotel & Great Moments - All Inclusive

Location.
This beachfront Puerto Vallarta hotel is in the South Hotel Zone, above the crescent beach of Banderas Bay. The property is close to the airport and a cruise ship terminal. Teatro Vallarta and the Malecon are within half a mile (1 kilometer). The Buenaventura activities team can direct guests to several nearby fixtures of the local nightlife, such as Carlos O´Brians, Zoo, Christine’s, Sr. Frogs, Hilo and Collage.

Hotel Features.
The air-conditioned Buenaventura Grand Hotel & Great Moments - All Inclusive has a health club, multiple outdoor pools (including a children's pool), and a steam room. This Puerto Vallarta property features the SHAKTI spa that includes body wraps, hydrotherapy treatments, couples treatments, and beauty services. It also features Pacific ocean views in its 2 treatment rooms and from its rooftop spa tub. Children under 18 must be accompanied by an adult to visit the spa.

Business amenities include a business center and free wireless Internet access. Meeting facilities are available, and the hotel can provide event catering and technology support staff. An event planner and wedding specialist are on site. Guests can also take advantage of luggage storage, a concierge desk and a safe deposit box. The front desk is open 24 hours a day, for guests' convenience.

Buenaventura Grand Hotel & Great Moments - All Inclusive has numerous dining options, including a beachfront restaurant and a lobby bar, as well as catering for formal or casual events. 24-hour room service is available and babysitting is provided (surcharge). There is also a complimentary kids' club with CCTV, a video lounge, and a variety of activities to keep little ones amused. Secure outdoor parking and a valet service are complimentary. A dry cleaning/laundry service is on hand for guests' convenience.

Guestrooms.
Guestrooms at Buenaventura Grand Hotel & Great Moments feature 32-inch LED TVs, desks with direct-dial phones, safes, free wireless Internet access, and climate control. Minibars are stocked with complimentary refreshments, and coffee/tea makers are also provided. Private bathrooms have complimentary toiletries, slippers, showers, and makeup/shaving mirrors. All guestrooms at this Puerto Vallarta accommodation are non-smoking.

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4-12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Free nearby parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast
  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Personal motorised watercraft on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Spa tub
  • Steam room
  • Arcade/game room
Working away
  • Business centre
  • Conference space size (feet) - 111
  • Conference space size (meters) - 10
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Built in 1982
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkelling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Football
  • Volleyball

Lessons/classes/games
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Motorised water sports
  • Scuba-diving excursions
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled spirits
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

SHAKTI has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Frutas y Flores – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Sunset / Beach Club – This beachfront restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Corazón Contento – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

La Cabaña – This bar is located on the beach.

Buenaventura Grand Hotel & Great Moments - All Inclusive’s small print

Also known as

  • Buenaventura Grand Hotel All Inclusive Puerto Vallarta
  • Buenaventura Hotel Puerto Vallarta
  • Buenaventura Puerto Vallarta
  • Buenaventura Grand Hotel Puerto Vallarta
  • Buenaventura Beach Hotel Puerto Vallarta
  • Buenaventura Grand Hotel Great Moments All Inclusive
  • Buenaventura Grand Great Moments Puerto Vallarta
  • Buenaventura Grand Great Moments
  • Buenaventura Grand Hotel Spa All Inclusive
  • Buenaventura Grand Hotel All Inclusive
  • Buenaventura Grand Hotel Great Moments All Inclusive
  • Buenaventura Grand
  • Buenaventura Grand Great Moments Puerto Vallarta
  • Buenaventura Puerto Vallarta
  • Buenaventura Grand Hotel Puerto Vallarta
  • Buenaventura Grand Great Moments
  • Hotel Buenaventura

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Buenaventura Grand Hotel & Great Moments - All Inclusive

Top spots nearby

Recommended by this property

  • Teatro Vallarta (3-minute walk)
  • Camarones Beach (8-minute walk)
  • Malecon (9-minute walk)

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) 12-min drive
  • Free valet parking
  • Free parking nearby

Recent reviews

Good 7.6 From 411 reviews

Buenaventura Grand Hotel & Great Moments - All Inclusive
Good6.0
Needs a paint job
After an unwelcome arrival where requests made 9 months ago to have two rooms on the same floor had been ignored. The food and drinks were wonderful. The main failing is that the bedrooms need to be updated and repainted.
Nicholas, gb6 night trip with friends
Buenaventura Grand Hotel & Great Moments - All Inclusive
Very Good8.0
A good all-inclusive option
A nice hotel with decent facilities and helpful staff. Some of the decor a little dated in the room and the food offering pretty basic but overall great value for an all-inclusive. A 10-15 minute walk to the Old Town and situated right on the beach.
Michael, gb4 night trip
Buenaventura Grand Hotel & Great Moments - All Inclusive
Fair4.0
No hot water
Walter, us4 night trip
Buenaventura Grand Hotel & Great Moments - All Inclusive
Poor2.0
Resort nightmare
Be very wary of this resort. There are so many issues where do I begin. The photos are deceptive. The place is run down, dirty, over crowded. There are broken lounge chairs. The service and food in the dining hall was beyond terrible. If you like having to chase waiters all day for glasses and utensils which are never on the table then this is the place for you. Will never stay again. Stay far away.
A Traveller, us5 night trip
Buenaventura Grand Hotel & Great Moments - All Inclusive
Good6.0
Expected balcony and didn't get it. Offered balcony overlooking street 4 days later. Only given 2 bottles of water a day. Had to complain several times to get more. Food mediocre. Only 2 specialty restaurants and require reservations that day only between 10 and 12. Pool chairs reserved early with no one there for hours. Most staff friendly, but those that weren't were very obvious they were not happy to help us.Mediocre entertainment at pool 2 nights. No Mexican fiesta party. No Mexican food in restaurants except tacos on the beach. The big plus, walking distance to the Malecon. I would not book again. The worst all inclusive I have stayed in Mexico.
Christina, us6 night trip with friends

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Buenaventura Grand Hotel & Great Moments - All Inclusive

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