All hotels in Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta

4 stars4 stars
Avenida Mexico 1301Puerto VallartaJAL48350Mexico
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.8 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Service
Fantastic service
311See all 311 Hotels.com reviews
From 2,260 reviewsTripAdvisor Traveller Rating

Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta

from £192
  • Honeymoon Suite, Ocean View
  • Deluxe Double Room
  • Deluxe Double Room, Ocean View
  • Deluxe Ocean View King
  • Deluxe Room King

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Free nearby parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Buenaventura Grand Hotel All Inclusive Puerto Vallarta
  • Buenaventura Hotel Puerto Vallarta
  • Buenaventura Puerto Vallarta
  • Buenaventura Grand Hotel Puerto Vallarta
  • Buenaventura Beach Hotel Puerto Vallarta
  • Buenaventura Grand Hotel Great Moments All Inclusive
  • Buenaventura Grand Great Moments Puerto Vallarta
  • Buenaventura Grand Great Moments
  • Buenaventura Grand Hotel All Inclusive
  • Buenaventura Grand Hotel Great Moments All Inclusive
  • Buenaventura Grand
  • Buenaventura Grand Great Moments Puerto Vallarta
  • Buenaventura Puerto Vallarta
  • Buenaventura Grand Hotel Puerto Vallarta
  • Buenaventura Grand Great Moments
  • Hotel Buenaventura

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Personal motorized watercraft on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Spa tub
  • Steam room
  • Arcade/game room
Working away
  • Business center
  • Conference space size (feet) - 111
  • Conference space size (meters) - 10
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1982
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Motorized water sports
  • Scuba-diving excursions
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

SHAKTI has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Frutas y Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Sunset / Beach Club - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

La Cabaña - This bar is located on the beach.

Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta’s small print

Also known as

  • Buenaventura Grand Hotel All Inclusive Puerto Vallarta
  • Buenaventura Hotel Puerto Vallarta
  • Buenaventura Puerto Vallarta
  • Buenaventura Grand Hotel Puerto Vallarta
  • Buenaventura Beach Hotel Puerto Vallarta
  • Buenaventura Grand Hotel Great Moments All Inclusive
  • Buenaventura Grand Great Moments Puerto Vallarta
  • Buenaventura Grand Great Moments
  • Buenaventura Grand Hotel All Inclusive
  • Buenaventura Grand Hotel Great Moments All Inclusive
  • Buenaventura Grand
  • Buenaventura Grand Great Moments Puerto Vallarta
  • Buenaventura Puerto Vallarta
  • Buenaventura Grand Hotel Puerto Vallarta
  • Buenaventura Grand Great Moments
  • Hotel Buenaventura

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 311 reviews

Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta
Outstanding5.0 / 5
Great hotel & staff
Excellent stay!! The people were amazing. Gave great service and they went above & beyond. I have no complaints whatsoever!
3 night family trip
Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta
Outstanding5.0 / 5
Outstanding guest service
I have been coming to this hotel for over 10 years. The staff is excellent and the location great.
1 night trip with friends
Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta
Outstanding5.0 / 5
It was perfect vacation at a perfect hotel
great time and great place
3 night trip
Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta
Outstanding5.0 / 5
For families with teenagers, that eat a lot!
Great location, friendly staff, delicious food (all inclusive buffet), delicious drinks, nice view.
7 night family trip
Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta
Fair2.0 / 5
Go somewhere else
Worst all inclusive I've ever stayed at. Food was horrible. I've never seen a buffet with every main dish floating in a cheese sauce or a cream sauce. My boyfriend daily had to ask more than one person to get some soy or almond milk for coffee, usually we would hear you don't have that, but we could get it if we asked enough different people for it. Wait staff all put out to refill your coffee cup. Often we would order drinks and have to order again when we were forgotten. Wait staff generally cold and unfriendly. Special restaurant had a few good things the first time we tried it, but the second time they had no choices for dinner, just whatever the chef was serving, so if you don't want their awful meat, too bad. Anton the concierge was wonderful, as were Violetta and Renaud at the front desk. Wifi unreliable, even sitting next to the router. Frustrating experience. Would never come here again.
4 night family trip

See all reviews

Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta

Is the description of this hotel not correct? Tell us