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Palazzo Firenze

Photo gallery for Palazzo Firenze

Outdoor pool
Rooftop pool
Pool
Outdoor pool
Suite | Minibar, in-room safe, soundproofing, free WiFi

Overview of Palazzo Firenze

Palazzo Firenze

4.0 star property
4-star hotel with restaurant, near Port of Naples

8.6/10 Fabulous

164 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Restaurant
Map
16 Via Firenze, Naples, 80134

Room options

About this area

What's nearby

  • In Naples City Centre
  • Port of Naples - 27 min walk
  • Naples National Archaeological Museum - 11 min drive
  • Piazza del Plebiscito - 18 min drive
  • Molo Beverello Port - 23 min drive
  • Castel dell'Ovo - 23 min drive
  • Mount Vesuvius - 24 min drive

Getting around

  • Naples International Airport (NAP) - 26 min drive
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Central Station - 5 min walk
  • Montesanto Station - 5 min drive
  • Piazza Garibaldi Station - 4 min walk
  • Porta Nolana Station - 9 min walk
  • Piazza Cavour Station - 17 min walk

Restaurants

  • Fratelli La Bufala - 3 min walk
  • Mimi alla Ferrovia - 3 min walk
  • Ferrieri - 3 min walk
  • Pizzeria Vincenzo Costa - 5 min walk
  • Pizzeria Fortuna - 5 min walk

About this property

Palazzo Firenze

Palazzo Firenze puts you only 5 mi (8 km) from the airport, and 1.4 mi (2.3 km) from Port of Naples. Guests looking for a bite to eat can visit Palazzo Firenze, which serves local cuisine. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Public transportation is only a short walk: Piazza Garibaldi Station is 4 minutes and Porta Nolana Station is 9 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 10 ft (EUR 25 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Palazzo Firenze – This restaurant specialises in local cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 25 per day (10 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Does Palazzo Firenze offer free cancellation for a full refund?
Yes, Palazzo Firenze does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palazzo Firenze?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Palazzo Firenze?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Palazzo Firenze?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Palazzo Firenze?
Yes, Palazzo Firenze offers local cuisine. Nearby restaurants include Ferrieri (3-min walk), Pizzeria Vincenzo Costa (5-min walk) and Pizzeria Fortuna (5-min walk).
What's the area around Palazzo Firenze like?
Palazzo Firenze is a short 4-minute walk from Piazza Garibaldi Station and 8 minutes' walk from Spaccanapoli.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Christie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful hotel close to Napoli centrale train station. Huge room with shower and tub.
Michael, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Bridgette, 2-night trip
Verified Expedia guest review

6/10 Good

The location is absolutely terrible, although walking distance to the centre, the area is scary, dirty and feels very unsafe. The rooftop pool was the reason we booked this hotel but that was closed. The WiFi is non existent, when we asked they just said too many people use it so it doesn’t really work. The rooms are most definitely not soundproof as stated, you can hear every noise both in and outside the hotel.
Edward, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Roberto, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Close to train station
Good service but broken fixtures in room and no internet service available while we were there.
Steve, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Natalia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very clean and modern. Wifi in room wasn’t working. Advised staff and nothing happened.
Cory, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel was awesome! The staff was the best and the rooms and pool area was clean and nice! Breakfast is included- so that is also a plus. My only drawback is the location - did not feel safe outside the hotel.
Kenneth, 3-night romance trip
Verified Expedia guest review