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All properties in Key West, Florida, United States of America
1 room, 2 adults

Sheraton Suites Key West

3.5-star3.5 stars
2001 S Roosevelt Blvd, Key West, FL, 33040, United States of America

3.5-star beach resort with pool bar, near Smathers Beach
  • Free WiFi in the lobby and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,885 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Beach
Beautiful beach
Pool
Great pool
Value
Fairly good value for money

Sheraton Suites Key West

from £133
  • Room
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom, Garden View
  • Suite, 1 Bedroom, Garden View
  • Suite, 1 Bedroom, Courtyard View
  • Suite, 1 Bedroom, Courtyard View
  • Suite, 1 Bedroom, Balcony, Poolside
  • Suite, 1 Bedroom, Balcony, Poolside
  • Suite, 1 Bedroom, Balcony, Oceanfront

What’s around Sheraton Suites Key West

Landmarks

  • Smathers Beach (13-minute walk)
  • Key West Art and Historical Society (21-minute walk)
  • Duval Street (33-minute walk)
  • South Beach (37-minute walk)
  • Higgs Beach (20-minute walk)
  • Key West Butterfly and Nature Conservatory (39-minute walk)
  • Fort East Martello Museum and Gallery (26-minute walk)
  • Simonton Beach (33-minute walk)

Getting around

  • Key West, FL (EYW-Key West Intl.) 2-min drive
  • Free area shuttle
  • Free ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 184 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Transfers

  • Free ferry terminal shuttle *

Parking

  • Free self parking

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Poolside bar
Things to do
  • Bicycle rentals on site
  • Kayaking on site
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 2
  • Conference space size (feet) - 900
  • Conference space size (meters) - 84
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1989
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Lever door handles
Languages Spoken
  • Afrikaans
  • English
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Sofa bed
  • Sofa bed size double
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Drifter’s Cove – Overlooking the pool, this restaurant serves breakfast, lunch and dinner.

Shipwreckers – This bar serves lunch and dinner. Open daily.

Recreation

On Site

  • Spa tub
  • Bicycle rentals on site
  • Kayaking on site

Nearby

  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Sheraton Suites Key West’s small print

Also known as

  • Sheraton Suites Key West Hotel
  • Key West Sheraton
  • Sheraton Key West
  • Sheraton Suites Key West Resort
  • Sheraton Suites Key West Key West
  • Sheraton Suites Key West Resort Key West
  • Sheraton Suites Key West Key West
  • Sheraton Suites Key West Resort Key West
  • Sheraton Suites Key West
  • Sheraton Suites
  • Key West Sheraton
  • Sheraton Key West
  • Sheraton Hotel Key West
  • Sheraton Suites Key West Hotel Key West
  • Sheraton Suites Key West Resort
  • Sheraton Hotel Key West

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

  • Pool access available from 7:00 AM to 11 PM
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property on arrival on the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 41.63 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Beach access
    • Fitness centre access
    • Airport shuttle
    • Shuttle service
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • Parking
    • Housekeeping
    • Additional inclusions

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Breakfast costs between USD 14 and USD 20 per person (approximately)

    WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Very good 8.2 From 1,011 reviews

    Very good 8.0
    Love it
    In general staying at Sheraton Key Was great. I would give a great credit for the room service staff 5 stars because of their care & kindness. the room was in excellent condition. the view from the window was amazing. The only complain was the pool bar staff and restaurant staff they were not very professional or in another word were not very nice. The night before we travel I asked one of the reception staff to call a taxi so we get to the airport on time. Next morning at 5 am we waited and waited and the taxi never arrived. One of the hotel staff named Jonathan( love ya 10 stars for you) he was so very sweet and he helped us to go the airport by driving us himself WOW he really impressed us with his kindness. We were very late to our flight but lucky enough to catch our flight. The reception and concierge staff were amazing , nice and professional. Also the shuttle bus drivers were so professional and nice except one grumpy driver who was complaining and refusing to take us where we wanted to go , I wish I can remember his name to report it here but he definitely ruined one of our vacation days there as mom was disable and it was so hard to find a taxi where he dropped us claiming that he is in rush to help customers oh really and what do you call us ? are we not customers too. However I would stay in Sheraton Key west again and if I see this shuttle bus driver in our next visit I would certainly take the time to report him and make it a big deal.
    P, usOther trip
    Fair 4.0
    We were told that the hotel was undergoing light renovations when we booked the hotel. Nothing that would be noisy or a disturbance to our stay. The hotel was actually undergoing major renovations that have apparently been going on since August and would continue until the end of the year. I am sure it will be beautiful when the renovations are completed but it was very deceptive to say light renovations. I could elaborate but there is no need. They did waive our resort fee when I asked if that could be waived under the circumstances. In addition we we entered our room we immediately smelled a strong musty/mold like smell. The room was warm so we turned the air down and waited for about an hour but the smell did not bet better and we had to be asked to move to a different room. The staff, which really were trying to remedy the situation, took me to another room directly below the original room and it smelled the same. Those were the only two rooms with a pool view and 2 queen beds so they had to put us in a room without a pool view and we were told we would get a credit from Hotels.com for $100.00. I haven't contacted hotels.com yet as we just got back late last night. Hopefully we will see the credit!! Lastly, we were given an outdated schedule for the shuttle service to downtown Key West according to the driver who was 30 minutes late from the scheduled return trip time. FYI This is only my second time ever giving a bad hotel review but it needed to done
    Nancy, us2 night family trip
    Poor 2.0
    Bugs, Bugs, Bugs!!! They did offer to comp the room for the 1 night after we found the bugs EVERYWHERE in the room. When I asked them if they thought the bugs only moved in that single night they said YES!!? This handling by their staff was Terrible. Only after I spoke with the hotel manager did they offer us the 2 nights we stayed there. Their final reasoning was, " these are termites and the whole Island is effected". These 2 night were at the tail end of a 14 day stay with Family and I can say where we stayed for the firs 12 days there were no signs of bugs anywhere. We were woken up at 4:30am by the bugs crawling on us in bed. When I freaked out and looked really deep into the mattress and bathroom the BUG'S were everywhere. They gave us another room to crash which was almost impossible after the HORRIFYING experience of waking up to lots of bugs crawling all over us... I have pictures & video and will be downloading them soon. P.S. The pool was dirty too. Sad place considering how much they charged a night.
    Mark, usOther trip
    Very good 8.0
    Overall Very Pleased!
    Although a few things annoyed me overall I definitely would stay at this hotel again. When I walked into the living room portion of the hotel room I initially felt let down in that it did not look like the picture on Expedia.com. It looked plain, ordinary, and not new; i.e. the colors did not pop. However, when I stepped into the bedroom and bath/vanity those areas met my expectations. Overall the hotel room was very clean and comfortable and I really liked the layout of the room. Additionally, the sliding door between the bedroom and the living room was very handy. We only ate at the hotel restaurant one time as the menu seemed to only have limited items. Our waitress was sweet as she could be but it took her an unusually long time to bring us our check. We were the only ones in the restaurant so that seemed odd. The majority of the shuttle service drivers were courteous and helpful. They genuinely seemed like they enjoyed their job. Additionally everyone at the hotel check in were upbeat, professional, and courteous. Only one person at the Help Desk did not seem like they fit the job but the 2 or 3 others were wonderful! When we checked out of the hotel although we called in advance for a bellman to assist us with our luggage they never showed up despite the fact that we called again and were told that he was on his way. Overall though the good of the hotedefinitely outweighed the bad in my opinion.
    Kaye, usOther trip
    Exceptional 10.0
    This hotel gives you access to all of Key West without ever having to move your car. We did book this hotel last minute; so expectations were low, but we were pleasantly surprised. The resort fee included so much more than parking and a pool. We received smoothies just after lunch, virgin mojitos, cookies and fruit as snacks. Even better than small included snacks, the resort included free access to kayaks or paddleboards and transport to downtown by shuttle. The room itself is well maintained and no one wanted to get out of bed. Shower pressure was not the strongest, but that might be a settings choice. We were in a suite so the room itself was quite spacious. We wish we had more time here!
    usFamily trip

    Sheraton Suites Key West

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