Choose dates to view prices

Cayo Exclusive Resort & Spa

Photo gallery for Cayo Exclusive Resort & Spa

Superior Room with Private Pool - Sea View | Terrace/patio
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Family Duplex with Private Pool - Basement Level - Sea View | Terrace/patio

Overview of Cayo Exclusive Resort & Spa

VIP Access

Cayo Exclusive Resort & Spa

5.0 star property
Upmarket beachfront hotel with spa, near Plaka Beach

9.6/10 Exceptional

45 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Elounda, Plaka, Agios Nikolaos, Crete, 720 53

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 54 min drive
  • Sitia (JSH) - 95 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Thalassa - 8 min walk
  • Charoupia - 8 min walk
  • Despina - 4 min drive
  • Taverna - 5 min drive
  • Anemomylos - 5 min drive

About this property

Cayo Exclusive Resort & Spa

At Cayo Exclusive Resort & Spa, you can spend time at the beach enjoying the shade from a beach umbrella. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Stone Beach by Cayo, one of 4 restaurants, serves Mediterranean cuisine and is open for lunch. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a health club.

Languages

English, French, German, Greek, Italian, Russian, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a EUR 40 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
  • This property offers health screenings for COVID-19. Antigen screening is available at no charge, once per stay. PCR screenings are available for EUR 40, once per stay. Additional screenings are available for EUR 20 per antigen screening and EUR 60 per PCR screening. Guests should contact the front desk upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)
  • Bed rails
  • Stair gate
  • Outlet covers

What to do

  • On the beach
  • Free beach shuttle
  • Helicopter/aeroplane tours
  • Private winery tours
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped hire nearby
  • Winery tours nearby

Working away

  • 3 meeting rooms
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian
  • Ukranian

Room amenities

Be entertained

  • 49-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Armonia has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

Stone Beach by Cayo – This beachfront restaurant specialises in Mediterranean cuisine and serves brunch, lunch and light fare.
Ambrosia Main Restaurant – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Sage & Thyme Mediterranea – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.
Kelari Gourmet Restaurant – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Enastron Pool Bar – This bar is located by the pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (one-way. Maximum occupancy 3)

Renovations and closures

The property is closed during January, February, March, November, December and April.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 70.0 per day
  • Airport shuttle service for children up to age 12 costs EUR 120 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from June to October
  • Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a EUR 40 fee; reservations are required for on-site testing.

Policies

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Cayo Exclusive Resort Spa
Cayo Exclusive Resort & Spa Hotel
Cayo Exclusive Resort & Spa Agios Nikolaos
Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

Frequently asked questions

Is Cayo Exclusive Resort & Spa currently open?
The property is closed during January, February, March, November, December and April.
Does Cayo Exclusive Resort & Spa offer free cancellation for a full refund?
Yes, Cayo Exclusive Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cayo Exclusive Resort & Spa?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, free on-site COVID-19 testing (antigen/rapid screening is available, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Cayo Exclusive Resort & Spa?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Cayo Exclusive Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cayo Exclusive Resort & Spa?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Cayo Exclusive Resort & Spa?
Yes, an airport shuttle is available. The charge is EUR 120 per vehicle one-way.
What are the check-in and check-out times at Cayo Exclusive Resort & Spa?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Cayo Exclusive Resort & Spa and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Cayo Exclusive Resort & Spa also has 2 bars, a seasonal outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Cayo Exclusive Resort & Spa?
Yes, there are 4 on-site restaurants, featuring beachfront dining, Mediterranean cuisine and ocean views. Nearby restaurants include Thalassa (8-min walk), Charoupia (8-min walk) and Despina (2.8 mi).
Does Cayo Exclusive Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Cayo Exclusive Resort & Spa like?
Cayo Exclusive Resort & Spa is located a short 4-minute walk from Plaka Beach.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

We got upgraded room , very nice.
Irina, 5-night family trip
Verified Expedia guest review

8/10 Very good

Great hotel with friendly and helpful staff. Very good food and service in the restaurants. Good value for money. Thoroughly enjoyed our stay and would not hesitate to recommend a stay here.
Elizabeth, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Cayo was one of the best hotel experiences we have ever had. From the beautiful property, to the accommodating staff, we have no complaints and only praise for this hotel!
Rachel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Room was perfect, private pool was fun, dinner buffet was delicious and staff was so nice. One of the best resorts I’ve ever stayed at and I wouldn’t hesitate to recommend this to anyone going to Plaka. Truly five stars!
Daniel, 2-night romance trip
Verified Expedia guest review

6/10 Good

Nice view bad food
nasser, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Katherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cayo is perfection! The location was great, the facilities amazing. We booked adjoining rooms and had a private pool with sun loungers plus two good sized balcony areas with outdoor tables/chairs. We ordered room service for dinner one night and enjoyed a quiet delicious dinner overlooking the village of Plaka Beach and Spinalonga Island. Highly recommend Cayo and I’ll return!
Mary, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Accommodation is of the highest standard and staff are friendly and had working.
Timothy, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

ifat, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A proper Chill pill
Gary, 2-night trip
Verified Hotels.com guest review