Portom International Hokkaido

Property class: 4
Hot springs Chitose hotel with 2 restaurants, connected to the airport

Choose dates to view prices

At Portom International Hokkaido, you'll be within a 15-minute drive of Aoba Park and Chitose Salmon Aquarium. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Onsen
  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
  • Lift
  • Minibar
  • In-room climate control (air conditioning)
The current price is £167
additional charges may apply
11 Nov - 12 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

A variety of plated dishes, a cup of coffee, and a box of bread on a table.

Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a seating area, a TV, and a large window offering a city view.

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(57 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Junior Suite Double Room

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Junior Suite Double Room

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Twin Room

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Junior Suite Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Portom Suite Room

A modern hotel room with a large bed, a sofa, a small table, a TV, and a large window offering a city view.

Portom Suite Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

A variety of plated dishes, a cup of coffee, and a box of bread on a table.

Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, and a large mirror.

Superior Triple Room

10.0 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

View all photos for Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

A traditional Japanese meal setup with a stone mortar, rice, and various dishes including meat, vegetables, and fruit.

Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

A traditional Japanese meal setup with a stone mortar, rice, and various dishes including meat, vegetables, and fruit.

Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

A variety of dishes on a tray, including a bowl of seafood, a bowl of soup, and a small dish with fruit.

Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

A variety of dishes on a tray, including a bowl of seafood, a bowl of soup, and a small dish with fruit.

Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite - Crab Set Dinner & Buffet Breakfast Included

A tray with seafood, a bowl of soup, and a small dish of vegetables.

Junior Suite - Crab Set Dinner & Buffet Breakfast Included

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

A tray with seafood, a bowl of soup, and a small dish of vegetables.

Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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additional charges may apply
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About the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • New Chitose Airport Onsen - 9 min walk - 0.8 km
  • Northern Horse Park - 17 min drive - 14.0 km
  • Shikotsuko Onsen - 32 min drive - 36.5 km
  • Lake Shikotsu - 34 min drive - 37.5 km
  • Daiwa House Premist Dome - 52 min drive - 46.0 km

Getting around

  • New Chitose Airport (CTS) - 9 min drive
  • Sapporo (OKD-Okadama) - 68 min drive
  • New Chitose Airport Station - 7 min walk
  • Minami-Chitose Station - 13 min drive
  • Uenae Station - 16 min drive

Restaurants

  • ‪北海道ラーメン道場 - ‬8 min drive
  • ‪どんぶり茶屋 - ‬9 min drive
  • ‪えびそば一幻 - ‬9 min drive
  • ‪HOKKAIDO SOUP STAND - ‬9 min drive
  • ‪弟子屈ラーメン - ‬8 min drive

About this property

Portom International Hokkaido

  • At Portom International Hokkaido, you'll be within a 15-minute drive of Aoba Park and Chitose Salmon Aquarium. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff.

At a glance

CHECK-IN
15:00
CHECK-OUT
11:00

Hotel size

    • 171 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 20
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Off-site parking within 492 ft (JPY 3500 per day)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Bed rails

What to do

  • Ice skating nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Spa services
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Dining

フレンチレストラン TATERU YOSHINO – On-site fine-dining restaurant. Open select days.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- – On-site fine-dining restaurant. Open selected days.
カフェ スカイライブラリー – On-site café. Open daily.
ザ・バー / ザ・シガーバー – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4807 for adults and JPY 2530 for children

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Pets

  • Service animals exempt from fees

Parking

  • Parking is available nearby and costs JPY 3500 per day (492 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Are pets allowed at Portom International Hokkaido?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Portom International Hokkaido?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Portom International Hokkaido?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Portom International Hokkaido and nearby?

Have fun with nearby winter activities such as ice skating, sledging and snow tubing. Enjoy amenities such as a fitness centre and spa services.

Are there restaurants at or near Portom International Hokkaido?

Yes, there are 2 on-site restaurants.

What's the area around Portom International Hokkaido like?

Portom International Hokkaido is a short 9-minute drive from New Chitose Airport (CTS) and 7 minutes' walk from New Chitose Airport Onsen.

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Reviews

Portom International Hokkaido Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was highly praised for its delicious and high-quality food options. (15 reviews)
  • The hot springs were very clean, easy to use, and provided a relaxing experience. (7 reviews)
  • The restaurant offered excellent food, great drinks, and good services, with many guests praising the delicious breakfast buffet and no room service but late night food at the bar was great. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Airport
Service staff
Amenities
Onsen
Location

Reviews

Verified review

10/10 Exceptional

Room was very spacious and clean, staff was very friendly and helpful. Onsen was very clean and relaxing. Would recommend staying here.
Verified review

10/10 Exceptional

There was a staff waiting at the lift to usher us to the reception followed by friendly greetings. Early check-in was allowed and Within minutes we were in our room. The room is in excellent condition and comfortable. The room also offers an excellent view of aircraft taxing, but surprisingly, there was virtually no noise. The hotel is inside the airport and thus is suitable for those who have early flight out of New Chitose Airport. I look forward to staying in this hotel again.
Verified review

10/10 Exceptional

Comfortable and spacious room. Warm service from staff.
Verified review

10/10 Exceptional

Friendly staff an amazing breakfast buffet, the onsen was perfect after a long travel day And a great location just off the international terminal
Verified review

10/10 Exceptional

Stunning hotel, lovely staff. The onsen was amazing, and just what I needed the morning after a very long flight.
Verified review

10/10 Exceptional

This hotel is was amazing, just walking into the lobby was an awe inspiring moment for an airport hotel. Rooms were impeccable and onsen was amazing to relax
Verified review

10/10 Exceptional

Excellent quality hotel with very friendly and helpful staff.
Verified review

10/10 Exceptional

This is an amazing hotel. The amenities and service are fantastic
Verified review

10/10 Exceptional

Great location, beautiful hotel, great staff
Verified review

10/10 Exceptional

Had a great stay at Portom International Hokkaido. The staff were very friendly, the room was spacious and spotlessly clean, and the amenities were excellent. The onsen was especially nice and very relaxing. Would definitely stay here again.
Verified review

10/10 Exceptional

Beautiful hotel. Spotless. And the breakfast was outstanding!
Verified review

10/10 Exceptional

Spacious room and very comfortable bed. The onsite public bath was very nice and the hotel supplied comfortable pyjamas. The in room assortment of drinks was excellent.
Verified review

10/10 Exceptional

Beautiful hotel and super convenient for airport travel. The hotel, bed and amenities are so nice I wish we were staying longer! Highly recommended.
Verified review

10/10 Exceptional

Excellent hotel! The location, the amenities, the bedding, the room and the staff are great. It’s modern and comfortable hotel.
Verified review

10/10 Exceptional

The hotel's service and condition was excellent. Staffs were very attentive and friendly. We stayed a night here as we had an early flight to catch. The kaiseki restaurant was good, a must try. I highly recommend staying here. Beds are comfy and the room was very spacious.
Verified review

8/10 Very good

Nice, roomy hotel room by Japan standards. Not overly expensive for a hotel in an international airport concourse.
Verified review

10/10 Exceptional

Great service, friendly and helpful staff.
Verified review

10/10 Exceptional

This is one of the best hotels I stayed in Hokkaido especially for morning flights out of chitose. Rooms were spacious, clean and they provide good quality amenities. Staff are attentive as well.
Verified review

10/10 Exceptional

Amazing Hotel. This is the second time I have stayed here. A strong reason to return to Hokkaido was just to stay here. Restaurant and service are unsurpassed.
Verified review

10/10 Exceptional

Great hotel. Within a few minutes walking from arrival hall. Quiet and large rooms. Good onsen. Enjoyed the buffet breakfast.
Verified review

10/10 Exceptional

The room was wonderful and clean. The staff are very friendly and extremely helpful. Wonderful experience!
Verified review

10/10 Exceptional

Friend and attentive staff, quiet and open space. Very comfortable.
Verified review

10/10 Exceptional

hotel very clean and service very good location very convience to air port
Verified review

10/10 Exceptional

Super luxurious and awesome staff there
Verified review

10/10 Exceptional

Wonderful place for travel

Very convenient for travel and quiet place, wonderful customer service