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1 room, 2 adults

Best Western Hospitality Hotel & Suites

2.5-star2.5 stars
Great for familiesThis property has good facilities for families.
5500 28th Street SE, Grand Rapids, MI, 49512, United States of America

Suburban Grand Rapids hotel with indoor pool
  • Free hot/cold buffet breakfast, free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
From 714 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Tasty breakfast
Good internet service
Great wellness & sports facilities
Great pool

Best Western Hospitality Hotel & Suites

from £70
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 Extra large Double Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Large Double Bed, Accessible, Non Smoking
  • Standard Room, 1 Large Double Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking, Kitchenette

What’s around Best Western Hospitality Hotel & Suites


  • Patterson Ice Center (22-minute walk)
  • Centerpointe Mall (45-minute walk)
  • Woodland Mall - 2.8 mi / 4.6 km
  • Watermark Country Club - 2.9 mi / 4.6 km
  • Frederik Meijer Gardens and Sculpture Park - 5.9 mi / 9.6 km
  • Calvin College - 5.6 mi / 9.1 km
  • Calvin College Ecosystem Preserve - 3.7 mi / 5.9 km
  • Forest Hills Fine Arts Center - 4.1 mi / 6.7 km

Getting around

  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) 7-min drive
  • Grand Rapids Station 12-min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-7 AM
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available on request from 4 AM to midnight. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Pets allowed *

  • 2 per room (up to 40 lb)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free airport shuttle from 4 AM to midnight


  • Free self parking

  • Extended parking *


  • Free area shuttle within 3 miles

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business centre
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Year Built – 1970
  • Lift
  • Picnic area
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • Bulgarian
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Best Western Hospitality Hotel & Suites’s small print

Also known as

  • Best Western Hospitality Hotel Grand Rapids
  • Best Western Hospitality Hotel & Suites Hotel Grand Rapids
  • Best Western Hospitality Grand Rapids
  • Grand Rapids Best Western
  • Best Western Grand Rapids
  • Best Western Hospitality Hotel And Suites
  • Hospitality & Suites Rapids
  • Best Western Hospitality Hotel & Suites Hotel
  • Best Western Hospitality Hotel & Suites Grand Rapids
  • Best Western Hospitality Hotel & Suites Hotel Grand Rapids


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property only accepts debit or credit cards for all bookings. Cash is not accepted.

Mandatory fees

Deposit: USD 100.00 per stay

Pet deposit: USD 10.00 per day

Optional extras

Extended parking (subject to charges) is available for an extra charge

Rollaway beds are available for USD 10 per night

Cribs/Infant beds are available for USD 10 per night

Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 70.00 per stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 383 reviews

Exceptional 10.0
I would stay again
Breakfast had a large selection and good quality. Overall great stay. I wish the rooms had 2 chairs though.
James, us1 night trip
Exceptional 10.0
business hot shot delivery.
Came in late ,front desk clerk was very friendly .Had large load on 40 ft goose neck trailer ,she told me i could leave it right out front of the hotel.Very quiet atmosphere and the bed was super comfortable.
Kimberly, us1 night business trip
Exceptional 10.0
Great night away!
We were there for one night just to get away. What a nice hotel! The only issue was that our door was a bit hard to shut. The room was very clean and sooo nice! We were pleasantly surprised by the 2 bathrooms!! The 2 tv's, one in the bedroom and one in sitting area, was a great touch too. We will stay again for sure!!
Nicole, us1 night trip
Very good 8.0
Hallway carpet worn. Room/bed comfortable. Bathroom clean. Quiet. Staff friendly. Pool has a 9 foot deep end! I was a little worried due to some reviews -booking unseen- but it was all fine. Lots of breakfast choices with a kitchen staffmember available when items were low.
Lorie, us1 night trip with friends
Poor 2.0
staff will enter your room without permission
staff walked in the room twice without knocking. Manager is super rude. Front desk staff was really nice.
us2 night business trip

Best Western Hospitality Hotel & Suites

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