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1 room, 2 adults

Best Western Hospitality Hotel & Suites

2.5-star2.5 stars
5500 28th Street SE, Grand Rapids, MI, 49512, United States of America

Suburban Grand Rapids hotel with indoor pool
  • Free hot/cold buffet breakfast, free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.8
Location
Great location
Food
Delicious food
Pool
Great pool
Wellness Area
Great wellness & sports facilities
470See all 470 Hotels.com reviews
From 662 reviews

TripAdvisor Traveller Rating

Best Western Hospitality Hotel & Suites

from £67
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 Extra large Double Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Large Double Bed, Accessible, Non Smoking
  • Standard Room, 1 Large Double Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking, Kitchenette

What’s around Best Western Hospitality Hotel & Suites

Landmarks

  • Patterson Ice Center (22-minute walk)
  • Centerpointe Mall - 2.3 mi / 3.8 km
  • Woodland Mall - 2.8 mi / 4.6 km
  • Watermark Country Club - 2.9 mi / 4.6 km
  • Calvin College - 4.2 mi / 6.8 km
  • Calvin College Ecosystem Preserve - 3.7 mi / 5.9 km
  • Forest Hills Fine Arts Center - 4.1 mi / 6.7 km
  • Amway World Headquarters - 5.6 mi / 9 km

Getting around

  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) 9-min drive
  • Grand Rapids Station 13-min drive
  • Free self-parking
  • Extended parking (surcharge)
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available on request from 4 AM to midnight. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • 2 per room (up to 18 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 4 AM to midnight

Parking

  • Free self parking

  • Extended parking *

Offsite

  • Free area shuttle within 3 miles

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Built in 1970
  • Lift
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Hospitality Hotel & Suites’s small print

Also known as

  • Best Western Hospitality Hotel Grand Rapids
  • Best Western Hospitality Grand Rapids
  • Grand Rapids Best Western
  • Best Western Grand Rapids
  • Best Western Hospitality Hotel And Suites
  • Best Western Grand Rapids
  • Grand Rapids Best Western

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property only accepts debit or credit cards for all bookings. Cash is not accepted.

Mandatory fees

Deposit: USD 100.00 per stay

Pet deposit: USD 10.00 per day

Optional extras

Extended parking (subject to charges) is available for an extra charge

Rollaway beds are available for USD 10 per night

Cribs/Infant beds are available for USD 10 per night

Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 70.00 per stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 470 reviews

Best Western Hospitality Hotel & Suites
Very Good8.0
One Night
Clean room, and quite. Did not get too try the breakfast in the morning. Pool was cold and Jacuzzi didn't work properly other then that it was a over all nice stay.
Gary, us1 night family trip
Best Western Hospitality Hotel & Suites
Good6.0
Dont check out early you wont be refunded any mone
Stay was great i did check out way early for work and the guy at the front desk told me he was unable to check me out/ give me an early depart (so some of my money would get refunded) i stay in hotels all the time and have had money returned at other hotels so dont know why they could not do this.
Allen, us1 night romance trip
Best Western Hospitality Hotel & Suites
Very Good8.0
Had issues with heating in 1st room...front desk was very helpful in switching rooms for me!
A Traveller, us1 night romance trip
Best Western Hospitality Hotel & Suites
Very Good8.0
Good for the cost!
Shelby, us1 night romance trip
Best Western Hospitality Hotel & Suites
Very Good8.0
I asked one of the hotel breakfast staff where the butter was, bc I wasn't seeing it, and my husband didn't want our room cleaned but wanted towels etc. and asked the maid. These people did not speak English at all, and we had to try to communicate with them by showing things to the maid. With the breakfast staff, I just eventually found what I was looking for. I would suggest that any staff that's ever likely to have communication with guests ought to at least be required to take a class in English as a Second Language so guests can communicate with them. Breakfast was very good, lots of hot and cold selections. My husband took a hot bath the last night we were there as the hot tub was busy, and he couldn't get the drain to stay up so water would drain. We reported to front desk the next morning, but were leaving anyway...he said he would send maintenance man. Otherwise, everything was great. We do enjoy this hotel and try to stay there every time we come to Grand Rapids to visit. Only negative is there is no stoplight to come out of hotel entrance/exit, and so it can be hard to turn out onto the busy street that it's on, but not much can really be done about that
Josie, us2 night family trip

See all reviews

Best Western Hospitality Hotel & Suites

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