Best Western Chula Vista/Otay Valley Hotel

Property class: 2.5
Hotel with outdoor pool, near Kaiser Permanente Otay Mesa Medical Offices

Choose dates to view prices

When you stay at Best Western Chula Vista/Otay Valley Hotel, you'll be a short five-minute drive from North Island Credit Union Amphitheatre and Kaiser Permanente Otay Mesa Medical Offices. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Also, San Ysidro Border Crossing and Las Americas Premium Outlets are within a short drive. Fellow travellers love the comfortable beds and helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry facilities

Main amenities (11)

  • Outdoor pool
  • Fitness centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Lift
The current price is £91
includes taxes & fees
18 Oct - 19 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Accessible - 1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

A hotel room with a large bed, a chair, a nightstand, a lamp, and a painting on the wall.

Accessible - 1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Accessible - 1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking

A hotel room with a large bed, a chair, a nightstand, a lamp, and a painting on the wall.

Accessible - 1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a view of the hallway.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(110 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a nightstand, a mirror, and a blue-striped carpet.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a chair, a television, and artwork on the walls.

Standard Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a chair, a nightstand, a mirror, and a painting on the wall.

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a chair, a television, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(136 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.9 km
  • Len Moore Skate Park - 4 min drive - 4.9 km
  • Las Americas Premium Outlets - 5 min drive - 7.5 km
  • San Ysidro Border Crossing - 6 min drive - 8.2 km
  • North Island Credit Union Amphitheatre - 8 min drive - 5.3 km

Getting around

  • San Diego, CA (MYF-Montgomery Field) - 24 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 28 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 30 min drive
  • San Diego, CA (SEE-Gillespie Field) - 31 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Santa Fe Depot - 25 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

  • When you stay at Best Western Chula Vista/Otay Valley Hotel, you'll be a short five-minute drive from North Island Credit Union Amphitheatre and Kaiser Permanente Otay Mesa Medical Offices. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Also, San Ysidro Border Crossing and Las Americas Premium Outlets are within a short drive. Fellow travellers love the comfortable beds and helpful staff.

At a glance

Hotel size

    • 118 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Travelling with children

  • Pool gate

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Surfing/body boarding nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Closed-captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Is there a pool at Best Western Chula Vista/Otay Valley Hotel?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Chula Vista/Otay Valley Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.

Is there an on-site casino at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have a casino, but Caliente Racetrack Casino (10-min drive) is nearby.

What is there to do at Best Western Chula Vista/Otay Valley Hotel and nearby?

Have fun with nearby activities such as fishing, hiking and horse riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.

Does Best Western Chula Vista/Otay Valley Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

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Reviews

Best Western Chula Vista/Otay Valley Hotel Reviews

8.0

Very good

7.6

Cleanliness

7.4

Amenities

8.4

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, good, and tasty by multiple guests. (127 reviews)
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Popular mentions

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Breakfast
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Location
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Shower
Gas stations
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Reviews

Verified review

10/10 Exceptional

Good service good breakfast
Verified review

8/10 Very good

It was a perfect place to stay if you plan on seeing a concert at the outdoor concert venue in Chula Vista! Easy in and out to the concert venue!
Verified review

10/10 Exceptional

Everything was great. Room was comfortable and good size
Verified review

10/10 Exceptional

The stay was great, and breakfast was delicious
Verified review

10/10 Exceptional

Clean room. Good price. Close to family get-together.
Verified review

10/10 Exceptional

The staff let me check in early and check out early due to an emergency I definitely will be back. Awesome staff and very clean room
Verified review

8/10 Very good

Price reflects the quality but would definitely stay here again on a budget trip. Good location for many of the things we planned to do.
Verified review

6/10 Good

Great hotel right off the 805 freeway. Helpful staff
Verified review

8/10 Very good

Staff always helpful and friendly. Daniel, the general manager there, is so friendly and always provides excellent customer service. All staff are very helpful
Verified review

10/10 Exceptional

Room was clean, beds were comfy. Loved all the extra pillows. Rug was nice but restroom needs updating.
Verified review

10/10 Exceptional

It was a nice stay, convenient and budget friendly. A little noisy being next to the freeway but other than that no complaints. Super Clean and staff was very friendly.
Verified review

10/10 Exceptional

What I liked about this hotel was that the staff was able to accommodate to our early check in request.
Verified review

6/10 Good

Staff was friendly and parking was convenient. The rooms were dirty and beds were not made up properly. Sheets were have way on. Only hand towels were left in the room. Tried calling the front desk multiple times no answer had to do down and ask for towels.
Verified review

4/10 Fair

The property needs renovation. The room had a weird smell of cigarettes (probably a former smoking room) and something unpleasant I couldn't figure out. The bathroom needs major work, with some wood rot at the bottom of the door frame near shower and the toilet seat needs to be replaced. The staff was nice and helpful. The owner just needs to put some money into the property.
Verified review

10/10 Exceptional

Staff was great, around the outside could have been better maintained
Verified review

8/10 Very good

Clean, affordable, and the staff were excellent. My only recommendation is to request a room away from the freeway, as it gets a bit loud. The walls seem a bit thin as well, as we heard hallway noise throughout the night. Overall, I would definitely stay here again for the price and convenience.
Verified review

10/10 Exceptional

10/10 stay. I really enjoyed all the staff members, they were all super helpful. Nice and chill area, as a solo female traveler I felt really safe! Would definitely go back!
Verified review

8/10 Very good

Great breakfast and great service ! The only bad thing was there was no housekeeping daily.
Verified review

10/10 Exceptional

Staff Angel was very friendly and helpful
Verified review

8/10 Very good

Staff was really kind.
Verified review

10/10 Exceptional

Check in was easy, the guy checking took great care of us and provided recommendations on where to eat. We had two 1st floor rooms facing the freeway and we could not hear any traffic noise. Great hotel experience all around.
Verified review

10/10 Exceptional

Very clean. Easy check in and check out. Breakfast checked frequently and restocked. Lots of parking.
Verified review

10/10 Exceptional

Clean room / office staff very friendly.
Verified review

6/10 Good

Staff were very nice and helpful! Breakfast in the morning was pretty good too which was great. Some things in the room such as the shower, sink, and toilet were having some issues with leaking and not being able to flush.
Verified review

8/10 Very good

The staff was good.