Guests
All properties in Bordeaux, Gironde, France

Novotel Bordeaux Centre Gare Saint Jean

4-star hotel with restaurant, near St. Michael Basilica

  • Free WiFi
From
£74

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Novotel Bordeaux Centre Gare Saint Jean
  • Novotel Bordeaux Centre Gare Saint Jean
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Novotel Bordeaux Centre Gare Saint Jean. Image 1 of 27.
1 / 27Novotel Bordeaux Centre Gare Saint Jean
28-30 Rue De Tauzia, Bordeaux, 33800, Gironde, France
7.8.Good.
  • Large room and nice staff.

    Sep 7, 2021

  • Great helpful staff, easy parking and amazing access to the train station and tram…

    Feb 20, 2020

See all 120 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Transport options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 99 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business centre
  • Airport shuttle

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Laundry facilities

What’s around

  • In Bordeaux Sud
  • St. Michael Basilica - 10-min walk
  • Place de la Victoire - 13-min walk
  • Grosse Cloche - 16-min walk
  • Place de la Bourse - 20-min walk
  • Aquitaine Museum - 20-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 Double Bed with Sofa bed (1 personne)
  • Superior Room, 1 King Bed
  • Privilege, 1 King Bed, Terrace
  • Standard Room, 1 Double Bed with Sofa bed (2 personnes)
  • Superior Room, 1 Double Bed with Sofa bed (2 personnes)

What’s around

Landmarks

  • In Bordeaux Sud
  • St. Michael Basilica - 10-min walk
  • Place de la Victoire - 13-min walk
  • Grosse Cloche - 16-min walk
  • Place de la Bourse - 20-min walk
  • Aquitaine Museum - 20-min walk
  • Cathedrale St. Andre - 24-min walk
  • Musee des Beaux-Arts - 29-min walk
  • Contemporary Art Museum - 30-min walk
  • Chateau Haut Brion - 2.9 mi / 4.7 km
  • The City of Wine - 3 mi / 4.9 km

Getting around

  • Bordeaux (BOD-Merignac) 16-min drive
  • Bordeaux St-Jean Station 7-min walk
  • Bordeaux St-Jean Station 7-min walk
  • Bordeaux (ZFQ-Saint-Jean SNCF Train Station) 8-min walk
  • Tauzia Tram Station 1-min walk
  • Sainte-Croix Tram Station 3-min walk
  • Saint-Jean Tram Station 7-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
28-30 Rue De Tauzia, Bordeaux, 33800, Gironde, France

At a glance

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (EUR 13.90 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Free off-site parking nearby

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
  • Microwave in a common area

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available

Special features

Dining

La Gare des Sens – This restaurant serves lunch and dinner.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17.90 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 8 per person (one way)
  • Local area shuttle service is offered for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

ParkingPay at property

  • Self-parking costs EUR 13.90 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash.

Also known as

  • Hotel Mercure Bordeaux Centre Gare Saint Jean
  • Novotel Bordeaux Centre Gare Saint Jean Hotel
  • Hotel Mercure Bordeaux Centre Gare Saint Jean
  • Novotel Bordeaux Centre Gare Saint Jean Bordeaux
  • Novotel Bordeaux Centre Gare Saint Jean Hotel Bordeaux
  • Hotel Mercure Gare Saint Jean
  • Novotel Bordeaux Centre Gare Saint Jean Hotel
  • Hotel Mercure Bordeaux Centre Gare Saint Jean
  • Novotel Bordeaux Centre Gare Saint Jean Bordeaux
  • Novotel Bordeaux Centre Gare Saint Jean Hotel Bordeaux
  • Mercure Gare Saint Jean

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Novotel Bordeaux Centre Gare Saint Jean does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 13.90 per day. Parking spaces may be limited.
  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night.
  • You can check in from 2 PM - 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant, La Gare des Sens. Nearby restaurants include Café du Théâtre (4-min walk), Cap Vers (5-min walk) and Central do Brasil (5-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 8 per person one way.
  • No, this hotel doesn't have a casino, but Barriere Casino Theatre (10-min drive) is nearby.
  • Novotel Bordeaux Centre Gare Saint Jean has a garden.
7.8.Good.
  • 10.0.Exceptional

    Lovely modern hotel close to central bus and train station. Friendly helpful staff good breakfast with hot and cold selection. Served late on weekends. The hotel wAs quiet and we really enjoyed the terrace in our room. Free soft drinks and coffee in room was a good touch. I would especially like to thank karin for her help to report my handbag list/stolen to the police.

    3 night trip with friends, Feb 20, 2020

    Verified Expedia guest review

  • 8.0.Very good

    A rather disappointing experience

    I did not like the fact that there is not reception desk. I had asked for a room close to the elevator as I have difficulty walking. At check in I was told that the room 217 was in the middle of the corridor. Actually the elevator is in the middle and the room was practically at the end of the hallway. I was not offered any help with my suitcase even though I struggled up and down the stairs at the front door. I was not happy that there is no refrigerator in the room. I do not need a mini bar but a refrigerator for me is a must. I had no choice but to take my milk and food down to the bar to keep in the refrigerator. The room was OK but the hallway carpet looks old and worn out.

    Akiva, 1 night business trip, Aug 19, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Unimpressed

    Very disappointing. Booked a room with a terrace which had obviously not been cleaned (see photo). Informed reception and we went out for a while. At no point was there an apology. Have subsequently complained to the hotel company and no answer. As a non smoker seeing a terrace cluttered with cigarette ends and ash was quite off putting. Room was comfortable but could do with a spring clean. Mini bar was very light with its contents but guess that probably wasn’t topped up either .

    Jennifer, 1 night trip, Aug 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    All you would expect of a Mercure. Well trained staff and a good level of facilities. This sort of chain hotel ensures standards are maintained but also means a certain something is missing. The toiletries are a little mean, the tea-making equipment includes paper cups, the towels are a little small etc. Good location near the station and right on the C tram line which annoyingly is out of action this summer.

    4 night family trip, Jul 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel a short walk from city centre

    1 night business trip, Mar 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient business hotel

    Stayed in this hotel for a business trip. It’s conveniently located for th train station, and the tram stop is just outside the hotel. The centre of Bordeaux is an easy 15-20 minute walk by the river. The room was clean and spacious and the staff friendly and helpful for any requests.

    Natalie, 7 night business trip, Jan 11, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Parking Scam!!

    No mention that it was paid parking until check out. 40 euros a night to park!!!! Had I known that,I would have stayed somewhere else. Also the neighborhood is pretty seedy. I’ll never stay here again and it’ll be awhile before I stay at ANY Mercure.

    Brenda, 3 night trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not recommended

    For a king bed room, there is no mini bar refrigerator in the room which is rare to see. The pillows are dirty with stains of unknown drinks. The first day when we entered the toilet it is stink, we leaved it for the whole day unused The coffee will be refilled everyday but only ONE coffee cream will be offered?! The hotel is under reconstruction during our stays, we understand the noise of work, but it would be appreciate that the work starts bit later, not from 7 or 8 am!!

    Xiaoyue, 3 night family trip, May 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    No bath cap for women. Not enaugh coffee and milk for prepare coffee in the room.

    3 night romance trip, Dec 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Our stay exceeded our expectations .. in all categories actually ..

    Stephan, 5 night romance trip, Sep 24, 2019

    Verified Expedia guest review

See all 120 reviews