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All properties in Santiago, Santiago Metropolitan, Chile
1 room, 2 adults

NH Ciudad de Santiago

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Separate bedroom
Avda. Condell, 40, Santiago, Region Metropolitana, 11100, Chile

4-star hotel with restaurant, near Clinica Santa Maria
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Separate bedroom
  • Collect stampsYou can collect™ Rewards stamps here
Good internet service
Very comfortable
Great room
Pool should be renewed

NH Ciudad de Santiago

from £58
  • Suite
  • Family Quadruple Room
  • Standard Room (New Style)

What’s around NH Ciudad de Santiago


  • Heart of Santiago
  • Costanera Center - 40-minute walk
  • Clinica Santa Maria - 6-minute walk
  • Plaza de Armas - 26-minute walk
  • Plaza Baquedano - 9-minute walk
  • Forest Park - 9-minute walk
  • Patio Bellavista - 10-minute walk
  • Uruguay Park - 10-minute walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) 17-min drive
  • Santiago Central Station 7-min drive
  • Salvador Station 5-min walk
  • Baquedano Station 10-min walk
  • Bustamante Park Station 14-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 14 floors


  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking


  • Area shuttle within 100 km *

  • Beach shuttle *

  • Shopping centre shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Beach shuttle (surcharge)
  • Fitness facilities
Working away
  • 24-hour business centre
  • Number of meeting rooms - 5
  • Conference centre
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 1
  • Lift
  • Television in common areas
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Number of living rooms 1
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

NH Ciudad de Santiago’s small print

Also known as

  • Nh Ciudad Santiago Hotel
  • Nh Ciudad Santiago
  • Nh Hotels Santiago
  • Nh Hotel Santiago
  • Nh Ciudad De Santiago Hotel Santiago
  • NH Ciudad de Santiago Hotel
  • NH Ciudad de Santiago Santiago
  • NH Ciudad de Santiago Hotel Santiago


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

Optional extras

Rollaway beds are available for USD 40.0 per night

Breakfast costs between USD 15 and USD 36 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 42 per vehicle (one-way)

Area shuttle, beach shuttle and shopping centre shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for NH Ciudad de Santiago

  • Are pets allowed at NH Ciudad de Santiago?
    Sorry, neither pets and nor service animals are allowed.
  • Is parking offered at NH Ciudad de Santiago?
    Yes, there's free self parking.
  • Is an airport shuttle service offered by NH Ciudad de Santiago?
    Yes, an airport shuttle is available. The charge is USD 42 per vehicle one-way.
  • What are the check-in and check-out times at NH Ciudad de Santiago?
    You can check in from 3 PM to 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near NH Ciudad de Santiago?
    Yes, there's an on-site restaurant.

Recent reviews

Very good 8.0 From 250 reviews

Very good 8.0
Decent hotel for a short stay in Santiago. Had some issues with the Wi-Fi and hot water but these were rectified
Yadeesh, gb3 night trip with friends
Fair 4.0
It is being reapired and it was noisy and dirty
us1 night family trip
Very good 8.0
Great hotel, bathroom needs re-do.
The staff at the hotel was wonderful, very helpful. The room was comfortable. The location was great. The only issue was the bathroom. There was mold in the shower, tile not clean, hard to get hot water and it was definitely in need of an update. If that bothers someone, they probably wouldn't want to stay here. Otherwise, good experience.
Kathleen, us2 night trip with friends
Very good 8.0
Good place to stay downtown
It was our first stop of our honeymoon and the hotel left us a nice surprise desert and wine when we arrived in our room. Location is good as it is close to lots of major tourist attractions, a safe area too.
Steven, au5 night romance trip
Exceptional 10.0
Great hotel for Bella vista
Great location
Keith, us1 night romance trip
Fair 4.0
hot room
Room was very hot. No air conditioning for 2 nights then it was not great. Tried to change to cooler room with larger size fridge but they would not move me.
Nikki, us7 night trip
Exceptional 10.0
Great location near metro and the area is a nice safe area to walk around day ot night. Nice big clean room, great service. Will definitely return.
Richard, us3 night romance trip
Exceptional 10.0
Great stay at NH Ciudad Hotel Santiago
Great Hotel Old property but very good area to live and rooms are good.
Mohammad, ca1 night business trip
Poor 2.0
Hotel in ruins!
Very poor experience. My "renovated suite" room was all patched up on every wall. The bathroom really undesirable. A pitty an NH Hotel suite looks like this. Then, my colleague smelled burnt, called the reception, they said someone would check it the next morning. After that, two outlets in the room exploded! We had to leave the hotel and move to another. DO NOT STAY HERE unless they tear it down and build it again.
Ingrid, us6 night business trip
Good 6.0
OK Hotel
It's a relatively good hotel but needs refurbishing, mainly in the central ventilation system, as it leaks cold air even when the system is off. That is a big problem for someone who cannot be under A/C for a long time, due to allergies, etc. Service was very good and friendly. The location is not as attractive as there are no good number of restaurants that you can walk to, just a couple and not attractive. It has a favorable distance from downtown and close to the subway but may need to get a taxi. If staying for business, then it's a good choice as it fits the budget and relatively easy to reach from/to main airport. Not sure if I'd stay there agin, though, due to the A/C problem, unless in a different room (I was on the first floor) and if refurbished. Coincidentally, I'm in the A/C industry and a customer was scheduled to be at the hotel to negotiate maintenance with the administration and maybe the A/C problem will be solved.
Caio Tadeu, us8 night business trip

NH Ciudad de Santiago

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