Skip to main content

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!

Choose dates to view prices

At Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!, you can spend time at the beach enjoying beach umbrellas, yoga and volleyball, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Blue Water Grill, one of 6 restaurants, serves farm to table cuisine and is open for dinner. Other highlights at this luxurious property include 7 bars/lounges, a winery and a nightclub.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Winery
  • On the beach
  • 6 restaurants and 7 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Hot springs
  • Nightclub
  • 24-hour health club
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is £284
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Tropical View Balcony Double

Tropical View Balcony Double | Premium bedding, pillow-top beds, minibar, in-room safe

Tropical View Balcony Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Tropical View Balcony King

Tropical View Balcony King | View from room

Tropical View Balcony King

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Ocean View Balcony Double

Deluxe Ocean View Balcony Double | View from room

Deluxe Ocean View Balcony Double

  • Sea view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | View from room

Deluxe Ocean View King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Lagoon View Balcony Double

Deluxe Lagoon View Balcony Double | View from room

Deluxe Lagoon View Balcony Double

  • Lake view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Lagoon View Balcony King

Deluxe Lagoon View Balcony King | View from room

Deluxe Lagoon View Balcony King

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Lagoon View King

Deluxe Lagoon View King | View from room

Deluxe Lagoon View King

  • Lake view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Governor Suite Ocean Front Plunge Pool

Preferred Club Governor Suite Ocean Front Plunge Pool | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Preferred Club Governor Suite Ocean Front Plunge Pool

  • Ocean view
  • 165 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Ocean Front Plunge Pool Terrace King

View from room

Preferred Club Ocean Front Plunge Pool Terrace King

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Swim Out King

Preferred Club Junior Suite Swim Out King | Premium bedding, pillow-top beds, minibar, in-room safe

Preferred Club Junior Suite Swim Out King

  • Ocean view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Ocean Front Terrace King

Preferred Club Ocean Front Terrace King | Premium bedding, pillow-top beds, minibar, in-room safe

Preferred Club Ocean Front Terrace King

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Premium Ocean Front Plunge Pool Terrace King

Preferred Club Premium Ocean Front Plunge Pool Terrace King | View from room

Preferred Club Premium Ocean Front Plunge Pool Terrace King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse Suite

  • Ocean view
  • 437 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double | Premium bedding, pillow-top beds, minibar, in-room safe

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, pillow-top beds, minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Master Suite Ocean Front Plunge Pool

Preferred Club Master Suite Ocean Front Plunge Pool | Premium bedding, pillow-top beds, minibar, in-room safe

Preferred Club Master Suite Ocean Front Plunge Pool

  • Ocean view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Lagoon View Plunge Pool Terrace King

Preferred Club Lagoon View Plunge Pool Terrace King | Premium bedding, pillow-top beds, minibar, in-room safe

Preferred Club Lagoon View Plunge Pool Terrace King

  • Lake view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Premium Ocean Front Terrace King

Preferred Club Premium Ocean Front Terrace King | View from room

Preferred Club Premium Ocean Front Terrace King

  • Ocean view
  • 81 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite

  • Ocean view
  • 310 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite Two Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite Two Bedroom

  • Sea view
  • 312 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Ocean View Balcony King

Deluxe Ocean View Balcony King | View from room

Deluxe Ocean View Balcony King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Aerial view
Hyatt Ziva Cancun All Inclusive
Zona Hotelera
  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
9.4 out of 10, Exceptional, 1,888 reviews
The price is £374
includes taxes & fees
28 Jun - 29 Jun
Hyatt Ziva Cancun All Inclusive
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Ave Kukulcan Km 19.5 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 5 min walk - 0.4 km
  • El Rey Ruins - 10 min walk - 0.9 km
  • El Rey Ruins Trailhead - 10 min walk - 0.9 km
  • Delfines Beach - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • ‪Ennea Beach Club - ‬11 min walk
  • ‪Bar Margarita - ‬8 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk
  • ‪Zai - ‬3 min walk
  • ‪Riu Ventura Beach Bar - ‬7 min walk

About this property

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!

  • At Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!, you can spend time at the beach enjoying beach umbrellas, yoga and volleyball, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Blue Water Grill, one of 6 restaurants, serves farm to table cuisine and is open for dinner. Other highlights at this luxurious property include 7 bars/lounges, a winery and a nightclub.

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • Dining availability limited at one or more venues

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Land activities

    • Fitness facilities
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 487 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 7 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Golf privileges
  • On the beach
  • Beach yoga
  • Beach volleyball
  • Hot springs
  • Public winery tours
  • Shopping
  • Pool table
  • Ping pong
  • Access to nearby outdoor pool
  • Free use of nearby fitness centre
  • Golfing nearby
  • Hot springs nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1995
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • 24-hour health club
  • Adjacent to a golf course
  • 6 outdoor pools
  • Designer shops on-site
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on-site
  • Wine tasting room
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Some profits reinvested in community and sustainability
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 130
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs open between 9:00 AM and 5:00 PM.

Dining

Blue Water Grill – Overlooking the garden, this steakhouse specialises in farm to table cuisine and only serves dinner.
Himitsu – Overlooking the garden, this fine-dining restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Olio Terrace & Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Open daily.
El Patio – Overlooking the ocean, this restaurant specialises in local cuisine and only serves dinner. Open daily.
Bordeaux – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and only serves dinner. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Hot springs access available from 9:00 AM to 5:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Oasis Sens Adults
Oasis Sens Adults Only
Oasis Sens Adults Only All Inclusive
Oasis Sens Adults Only All Inclusive Cancun
Oasis Sens Adults Only Cancun
Oasis Sens All Inclusive
Grand Oasis Sens Adults All Inclusive Cancun
Grand Oasis Sens Adults All Inclusive All-inclusive property
Grand Oasis Sens Adults Cancun
Grand Oasis Sens Adults
Grand Oasis Sens Adults Only All Inclusive
Oasis Sens Adults Only Inclus
The Sens Cancun All Inclusive
Oasis Sens Inclusive Inclusive
Grand Oasis Sens Adults Only All Inclusive
Grand Oasis Sens - Adults Only All Inclusive Cancun
Grand Sens Cancun by Oasis Adults Only All Inclusive

Frequently asked questions

Does Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! offer free cancellation for a full refund?

Yes, Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Yes, there are 6 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Yes, there's free self parking.

What are the check-in and check-out times at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

No, this property doesn't have a casino, but Dubai Palace Casino (22-min drive) and Royal Yak Casino and Sports Book (22-min drive) are both nearby.

What is there to do at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! and nearby?

Have fun with on-site activities such as volleyball and beach yoga. Additional recreation on-site includes volleyball and hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! also has 7 bars, a nightclub and a winery, as well as a 24-hour health club, a sauna and a garden.

Are there restaurants at or near Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Yes, there are 6 on-site restaurants, featuring farm to table cuisine and garden views.

What's the area around Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! like?

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! is located on the waterfront in Zona Hotelera, a short 8-minute walk from Iberostar Cancun Golf Course and 12 minutes' walk from Delfines Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! Reviews

8.6

Excellent

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was beautiful, well kept, and a great temperature, with many guests enjoying it and the surrounding amenities. (13 reviews)
  • The beach was very clean, nice, and well taken care of with lounge chairs and food/drink service available. (9 reviews)
  • The spa experience was very relaxing and the hydrotherapy and couples massage were by far the best spa experience had. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Beautiful view of the beach & ocean from the pool, the food at the restaurants was fantastic,
gary, 11-night trip
Verified

10/10 Exceptional

Great food great beach great staff
sam, 4-night trip
Verified

10/10 Exceptional

We loved it here! The food, drinks the rooms everything was lovely. Everyone was so nice. We will for sure visit again.
Kyan, 2-night trip
Verified

10/10 Exceptional

Beautiful place to be
Roberto, 3-night trip
Verified

10/10 Exceptional

Delicious hotel restaurants and variety. Luxury bed linens and the view was breathtaking.
CATHERINE NOLLEY, 4-night trip
Verified

10/10 Exceptional

We lived the staff!! Such a great time. So much fun and the food was great!
Stewart, 5-night trip
Verified

10/10 Exceptional

The staff were the best ever. Everyone was so nice and helpful. Room was beautiful with fantastic views
Kevin Lane, 4-night trip
Verified

10/10 Exceptional

Awesome spot! Would 100% to back again.
Kathryn, 1-night trip
Verified

8/10 Very good

The staff was the best part of our trip. They were wonderful! It’s a new resort and of course there is a learning curve. The food was great in most of the restaurants, especially Bordeaux and Olio.
Ocean front preferred club terrace with plunge pool
Susan M, 6-night trip
Verified

10/10 Exceptional

The whole facility and of course the ocean is beautiful at this resort. What stood out the most was the kindness and professionalism of their staff. Good job, we had a great stay. Jesse Alexander
Jesse Thomas, 4-night trip
Verified

10/10 Exceptional

The room is very nice and spacious, had a great ocean view which was unobstructed. We used all the items in the room and they would clean/replenish daily. We had a little leak in the room and they fixed it the same afternoon that we told them about it. The staff were very attentive and super helpful when asking questions. They gave a lot of recommendations on the drinks/food and local activities. The beach was very clean, nice waves but nothing too dangerous. Pools were beautiful, well kept, and a great temperature. Bars and restaurants were great with a variety of options and staff that were knowledgeable on the menu and made the experience special and welcoming. I would 100% recommend this resort to people who want to relax on vacation.
Denise, 5-night trip
Verified

8/10 Very good

Staff is exceptional. Favorite restaurants, or the Asian and Olio. Alejandro at Olio was exceptional. We ate breakfast there every morning, but want. Ate breakfast at the buffet one time, but the food was lukewarm. The rooms are very clean excellent house cleaning service. Excellent room service for a coffee and pastries and mimosas in the morning. The only reason I didn’t give five stars is it seems like the preferred area pool area is over sold. The chairs are just right next to each other just lined up. The beach is very small. Just a few cabanas. You literally have to get out there at 7:30 and sit in the chair to save a seat on the beach or at the pool area. Other than that and being very crowded in a small resort, it was a nice stay.
tina, 5-night trip
Verified

6/10 Good

The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.
Cesar, 4-night trip
Verified

8/10 Very good

A little misleading- it’s a grand RE-OPENING. It’s a remodel, not a brand new resort, like we thought. Restaurants at this resort were really good, but the Coco Cafe had Walmart-style desserts only. Since the remodel is still going on you would think the price would be less, since you have to hear all the noise and construction. And since there’s no spa yet, the massage was done in one of the regular rooms but we still paid full price for it. Sadly the poolside loungers didn’t have cushions so they are hard to lay on for more than 15 min. Would be great to have that. Oh and drinks are all super watered down and are not top shelf, even if you request it. Only the restaurants had good authentic drinks. All the staff were incredibly nice, not one bad experience. We had a great time overall.
Valeriya, 7-night trip
Verified

4/10 Fair

First of all my expectation of a brand new resort that just opened would’ve had much nicer amenities, much cleaner property. There was constantly food in the doorways in the staircases. There was one plate of food that stayed there for three days straight in the staircase that we were using. The staff was great. They were nice. But drinks didn’t come fast enough. Things are very slow. The roof service was horrendous food. It was not even gas station level food. They shouldn’t serve that food to anyone. The restaurants were good. The breakfast was good. We had one dinner that we were willing to try And were pleasantly surprised. The biggest problem was some very young maybe teenagers that stayed next to us and for two nights straight we had to complain to the front desk about all the noise up to three 4 AM. It was not a good time at all.
Steve, 5-night trip
Verified

8/10 Very good

Just came back from a 5 night NYE weekend trip to Secrets Mirabel Cancún. The experience was great and the staff is top notch, but this is a new resort with some growing pains. First not all the restaurants were open, during our stay two restaurants were closed. The facility is also not 100% open, there were parts of the resort where construction was still going on and was not open to guests. Also on our third day there’s was some sort of sewage line breakage and we can smell the human waste spillage from floor one and in the elevators (preferred tower, the new building), which was not pleasant. But overall the food was excellent and the service is top notch. My only advice for travelers is whatever you do, DO NOT fall into their world wide membership (it’s essentially time share) presentation trap. They’ll offer you some resort cash and some romantic dinner, it was over 2 hours or our time and the benefits are so hard to claim just not worth it. You’re on vacation, so do not waste your time with their sales pitch, instead enjoy their beautiful pool and embrace the amazing ocean front views.
Jae, 5-night trip
Verified

4/10 Fair

We were recently guests of the hotel for a week and wanted to share our experience. In short I would say skip the hotel and find another one for your money. I go into detail further. The resort has some positives and a few negatives that we could not ignore. The positives include the rooms. They are clean and have very nice views of the ocean and resort below. The negatives include - - the beach. This area is not cleaned daily and has an abundance of seaweed. It makes it so that it is not possible to swim or be on the beach without getting a solid stench and feeling the weed beneath your toes. Just be aware that this is not cleaned. -the food. The food is not varied and does not have typical staples that you would expect given that you’re in Mexico. There are not very many options and this is something that you will have an issue with if you are staying for a longer period of time. The buffet area is small and lacks many options. The food sucks here. -the service. The servers routinely take their time to the point that it is very likely that for at least one meal per day you may need to ask for a server to take your order. There is also rudeness from the servers and an inconsistency in terms of how they treat you. For example, one evening I was told that I could not enter a restaurant due to a dress code issue. This was not told to me another evening when I was also not wearing closed toed shoes in another establishment.
Vlad Alexandru, 7-night trip
Verified

6/10 Good

For an old rehashed resort it is not terrible. Just not something you'd typically expect for a secrets resort. The grounds are kept clean and the property is in very good shape. Room was pretty nice, with nice looking/quality furniture. We stayed at the club/preferred level ocenfront room. It is worth the extra money for the room, you pretty much get nothing else special for being at the preferred level. The main difference (for us) is access to the a la carte breakfast restautant at Olio. It is the same exact food as the buffet. So nothing special, needs improvement for sure. The location of the restaurant itself is decent considering how the hotel is designed (old outdated design but recently renovated). It is the only place for breakfast looking at the ocean. The preferred pool area (at the time we were there) was open to all guests which waters down the "specialness" since it is open to everyone. I can see why since the pools are so small and there is certainly not enough room for the regular level guests. It is comical actually. There is more empty space rather than pool/lounger area. Good thing we are not pool people. If you are AVOID this place like the plague. Unless you like tiny pools. It was nice to have shade at the beach as they have those palapas. The neighboring hotels did not have any umbrellas or palapas at the beach. Big win there. Overall a pleasant stay, but I would not recommend it better options in cancun
joao, 4-night trip
Verified

10/10 Exceptional

great stay!!
lawrence, 7-night trip
Verified

8/10 Very good

it was a great stay
Joshua, 7-night trip
Verified

10/10 Exceptional

Very much so everyone and everything was great
Wynn, 6-night trip
Verified

10/10 Exceptional

The resort was first class, I have d
Scott, 4-night trip
Verified

10/10 Exceptional

This resort was amazing from check-in to check-out! Sleek, sophisticated with attention to every detail. Our room was immaculate. The food was beautifully presented and tasted wonderful. And the staff catered to us non-stop! We would highly recommend this wonderful resort.
Tammy Elaine, 6-night trip
Verified

10/10 Exceptional

Overall could not be more impressed! Room, staff, food was excellent. Highly recommend!
Michelle, 5-night trip
Verified

8/10 Very good

Staff was great. Room was very nice. Shows were fun. Food was good although buffet was average. Grounds were sparse, would have been good to see more vegetation. App was not clear about restaurant availability.
Leeann, 7-night trip