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The Queen Mary

Photo gallery for The Queen Mary

Exterior
Suite (Full) | Living area | 32-inch flat-screen TV with satellite channels, TV
Room, 1 King Bed (Inside Stateroom) | Pillow-top beds, in-room safe, individually decorated
Deluxe Room, 1 King Bed, Harbour View | Pillow-top beds, in-room safe, individually decorated
Suite (Mini) | Pillow-top beds, in-room safe, individually decorated

Overview of The Queen Mary

The Queen Mary

3-star property
Art Deco hotel with 3 restaurants, near RMS Queen Mary

7.4/10 Good

1,000 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Refrigerator
Map
1126 Queens Hwy, Long Beach, CA, 90802

Room options

About this area

What's nearby

  • In Harbor
  • Long Beach Cruise Terminal - 4 min walk
  • Aquarium of the Pacific - 2 min drive
  • Long Beach Convention and Entertainment Center - 3 min drive
  • Port of Long Beach - 9 min drive
  • World Cruise Center - 10 min drive

Getting around

  • Long Beach, CA (LGB-Long Beach Municipal) - 21 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 22 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 26 min drive
  • Orange County, CA (SNA-John Wayne) - 31 min drive
  • Los Angeles Intl. (LAX) - 36 min drive
  • Norwalk- Santa Fe Springs Station - 22 min drive
  • Commerce Station - 23 min drive
  • Montebello - Commerce Station - 26 min drive

Restaurants

  • The Reef - 8 min walk
  • 555 East American Steakhouse - 3 min drive
  • King's Fish House - 3 min drive
  • The Breakfast Bar - 3 min drive
  • Michael's Pizzeria - 4 min drive
Map

About this property

The Queen Mary

The Queen Mary features a rooftop terrace and puts you within a five-minute walk of Long Beach Cruise Terminal. After visiting the 24-hour health club for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at one of the 3 bars/lounges. Other highlights at this Art Deco hotel include 3 coffee shops/cafes, a snack bar/deli and a terrace. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 346 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room, up to 25 lb per pet)*

Internet

  • Free WiFi in public areas

Parking

  • On-site self-parking (USD 25.00 per night; includes in/out privileges)
  • On-site valet parking (USD 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • 3 bars/lounges
  • 3 coffee shops
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Golfing nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1936
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • 24-hour health club

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer

Stay connected

  • Phone

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs

Fees & policies

Refundable deposits

  • Deposit: USD 75.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 18.95 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Faxes
    • Additional inclusions

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 26 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Fridges are available for USD 15.00 per night

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)

Parking

  • Self-parking costs USD 25.00 per night with in/out privileges
  • Valet parking costs USD 30.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

Frequently asked questions

Does The Queen Mary offer free cancellation for a full refund?
Yes, The Queen Mary does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Queen Mary?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Queen Mary?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 25 lb per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay.
Is parking offered on site at The Queen Mary?
Yes. Self-parking costs USD 25.00 per night. Valet parking costs USD 30.00 per night.
What are the check-in and check-out times at The Queen Mary?
You can check in from 4 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at The Queen Mary?
No, this hotel doesn't have a casino, but Crystal Casino (13-min drive) and Hustler Casino (16-min drive) are both nearby.
What is there to do at The Queen Mary and nearby?
Have fun with activities such as boat tours, kayaking and body boarding, and practise your swing at the nearby golf course. Enjoy amenities such as 3 bars, a 24-hour health club and a picnic area.
Are there restaurants at or near The Queen Mary?
Yes, there are 3 on-site restaurants. Nearby restaurants include The Reef (8-min walk), Creme De La Crepe (2 mi) and Modica's (2 mi).
What's the area around The Queen Mary like?
The Queen Mary is located on the waterfront in Harbor, a short 4-minute walk from Long Beach Cruise Terminal. Travellers recommend the hotel for its walkable location.

Reviews

7.4

Good

7.6/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel was as authentic as it can get for an old ocean liner. Room is a little small, but that’s expected. The onsite restaurant served among the best Sunday Brunch I’ve ever had, and great evening drinks in the lounge. Absolutely a great experience!
Herlinda, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

till Closed
The ship is closed and we will have to wait till it reopens.
Christine, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Cool place .. don’t like they charge for parking
Only issue I have is they charge for parking and I find that ridiculous at a hotel and it’s not cheap . The hotel is priced a little high for the room size but the unique location justifies it . Room is vintage looking and unique . I enjoyed it
danny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Everything the stuff the room we got there at midnight and the person at front was very patient and polite.
Anna, 1-night family trip
Verified CheapTickets guest review

8/10 Very good

It was old and Erie, that was the attraction I think. It was kind of weird because there was no one there, just a few weirdos in the lobby.
F.Quinn, 1-night romance trip
Verified Expedia guest review

6/10 Good

The ship was in need of upkeep work as there were torn carpets and unkempt areas.
Valarie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fady, 2-night trip
Verified Hotels.com guest review