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All properties in Mackay, Queensland, Australia
1 room, 2 adults

Best Western Marco Polo Mackay

4-star4 stars
46 Nebo Road, Mackay, QLD, 4740, Australia

4-star hotel in West Mackay with outdoor pool and restaurant
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Wellness Area
Great wellness & sports facilities
Vibe
Awesome vibe
Comfort
Very comfortable
Room
Great room

Best Western Marco Polo Mackay

from £60
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, Multiple Beds, Non Smoking
  • Executive Room, 1 Queen Bed, Non Smoking
  • Family Suite, 2 Bedrooms, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

What’s around Best Western Marco Polo Mackay

Landmarks

  • In West Mackay
  • Jubilee Park - 20-minute walk
  • Mackay Enertainment and Convention Centre - 21-minute walk
  • Caneland Central - 23-minute walk
  • Bluewater Lagoon - 23-minute walk
  • Artspace Mackay - 24-minute walk
  • Mackay Base Hospital - 24-minute walk
  • Pioneer Valley - 26-minute walk

Getting around

  • Mackay, QLD (MKY) 9-min drive
  • Mackay Station 5-min drive
  • Nabilla Station 19-min drive
  • Mapalo Station 24-min drive

At a glance

Key facts

Hotel size

  • This hotel has 38 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-9:00 PM
  • Check-out time is 10 AM
  • Express check-in/out
The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Steam room
Working away
  • Business centre
  • Meeting rooms
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
More
  • Daily housekeeping

Special features

Dining

Rialto – This restaurant specialises in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Best Western Marco Polo Mackay’s small print

Also known as

  • Best Western Marco Polo Mackay Motel
  • Best Western Marco Polo Mackay Hotel
  • Best Western Marco Polo Mackay West Mackay
  • Best Western Marco Polo Mackay Hotel West Mackay
  • Best Western Marco Polo Motel
  • Best Western Marco Polo
  • Quality Inn Marco Polo
  • Marco Polo Mackay West Mackay
  • Best Western Marco Polo Mackay Hotel
  • Best Western Marco Polo Mackay West Mackay
  • Best Western Marco Polo Mackay Hotel West Mackay
  • Marco Polo Mackay West Mackay

Policies

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

  • Pool access available from 8:00 AM to 9:00 PM
  • This property does not have lifts.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Breakfast costs between AUD 10 and AUD 25 per person (approximately)

    Cots/Infant beds are available for AUD 15 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Best Western Marco Polo Mackay

    • Does Best Western Marco Polo Mackay offer free cancellation for a full refund?
      Yes, Best Western Marco Polo Mackay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Best Western Marco Polo Mackay?
      Yes, there's free self parking.
    • Is there a pool at Best Western Marco Polo Mackay?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
    • Are pets allowed at Best Western Marco Polo Mackay?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Best Western Marco Polo Mackay?
      You can check in from 2:00 PM to 9:00 PM. Check-out time is 10 AM.
    • Are there restaurants at or near Best Western Marco Polo Mackay?
      Yes, there's an on-site restaurant that serves regional cuisine.

    Recent reviews

    Superb 9.0 From 64 reviews

    Exceptional 10.0
    Highly recommended
    The stay was excellent highly recommended. The bed was so comfortable, room very clean. Loved everything about it. Be going back again. Be recommending it to family and friends. Thumbs up.
    Dorothy, au1 night trip
    Good 6.0
    disappointed much 😦
    No mini bar as stated, room had lots of dust, turned on the aircon and it smelt like mould and wasnt working properly, further look at it and the filters were blocked and lots of mould on the louvers so i cleaned them and then it worked great, even took before and after pics, guy from reception was a bit rude to my friend and I for what reason i dont know. I only liked the big comfortable bed and noce furniture. I dont think ill be going back there.
    au1 night trip
    Exceptional 10.0
    Best stay in Mackay
    Loved a large room, shower room and confutable bed!
    au1 night business trip
    Exceptional 10.0
    Fantastic
    Fantastic room, location Hosts went above and beyond
    Tracy, au2 night romance trip
    Good 6.0
    One of the main reasons we booked this motel was because it was advertised as having wifi when in fact it was impossible to get reception, very disappointed.
    Francis, au1 night romance trip
    Exceptional 10.0
    Awesome stay marco polo
    Awesome visit, really helpful, courteous and more than happy to help with anything. Thank you
    Tracy, au2 night romance trip
    Exceptional 10.0
    A very nice stay
    Staff were friendly. Comfortable clean and accessible to dinning.will definitely stay here again.
    paul, au1 night business trip
    Good 6.0
    Darts stay over
    Brief stay over fir a darts tournament.
    au2 night trip with friends
    Exceptional 10.0
    A short stop in Mackay
    The manager were awesome Clean rome Comfy bed Nice short stay
    paul, au1 night trip
    Exceptional 10.0
    Nice price motel with friendly manager and staff
    Awesome stay. The managers and staff were so friendly and nice.definitely would stay and be back again
    paul, au1 night business trip

    Best Western Marco Polo Mackay

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