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1 room, 2 adults

The Willows Hotel

3-star3 stars
555 W Surf St, Chicago, IL, 60657, United States of America

Boutique hotel within easy reach of Briar Street Theatre
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Very good8.2
Fantastic service
Great location
Awesome vibe
Breakfast is average
628See all 628 reviews
From 1,200 reviews

TripAdvisor Traveller Rating

The Willows Hotel

from £98
  • Standard Room, 1 Queen Bed
  • Deluxe Double Room, 2 Queen Beds
  • Executive Room, 1 King Bed
  • Petite Queen Room

What’s around The Willows Hotel


  • In Lakeview
  • Lincoln Park Zoo (26-minute walk)
  • Lincoln Park (28-minute walk)
  • Wrigley Field (30-minute walk)
  • Briar Street Theatre (11-minute walk)
  • Vic Theatre (16-minute walk)
  • Lincoln Hall (17-minute walk)
  • DePaul University-Lincoln Park (22-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 31-min drive
  • Chicago, IL (ORD-O'Hare Intl.) 34-min drive
  • Chicago, IL (PWK-Chicago Executive) 43-min drive
  • Chicago Clybourn Station 4-min drive
  • Chicago Van Buren Street Station 7-min drive
  • Chicago Museum Campus-11th Street Station 7-min drive
  • Diversy Station 11-min walk
  • Wellington Station 12-min walk
  • Belmont Station (Red Line) 16-min walk

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Free use of nearby fitness centre
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built – 1906
  • Lift
  • Safe-deposit box at front desk
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe

The Willows Hotel’s small print

Also known as

  • Willows Hotel Chicago
  • Willows Hotel
  • Willows Chicago
  • Willows Hotel Chicago


Additional policies and fees may apply when booking more than five (5) rooms. Group bookings are subject to a 2 week cancellation policy. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self-parking costs USD 25.00 per night with in/out privileges

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Chicago, Illinois, United States of America

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Recent reviews

Very good 8.2 From 628 reviews

Exceptional 10.0
Lovely hotel for a base in Chicago
The hotel was lovely and the two ladies in the front desk were extremely helpful.
Paul, gb3 night romance trip
Exceptional 10.0
Neocon 2019
Dan was really great! We enjoyed the hotel and plan to stay again.
Terris, usBusiness trip
Exceptional 10.0
Other than the parking and the cost of it the Hotel is absolutely amazing. Staff was great
Lorrie, usFamily trip
Exceptional 10.0
Superior Staff at The Willows
The staff really made our stay at The Willows as incredible as it was. Dan in particular is just an absolute dream and so great with guests. He’s had endless insights about transportation, restaurants, and sights to visit. While the hotel itself it a little dated and the beds a little lumpy, the location in Lincoln Park can’t be beat. Plus, it was so nice to get a jump start every morning with free breakfast (cereal, pastries, oatmeal, coffee). We will definitely be back!
Timothy, usFamily trip
Exceptional 10.0
We absolutely loved our stay at The Willows. Great location next to Lincoln Park and Lake Michigan , quiet and safe neighborhood, metro very near the hotel ( brown line to the Loop ), fantastic service from Dan , he is a classy , savvy gentleman and a gem for this establishment. Would highly recommend The Willows .
Suzanne, usTrip with friends

The Willows Hotel

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