Situated near Chinatown, Whites Hotel offers a unique blend of charm and modern comfort. Savor the flavors at Bar Blanc, relax by the fireplace in the lobby or unwind on the garden terrace. With helpful staff, free WiFi and self parking.
University of Newcastle-upon-Tyne - 13 min walk - 1.1 km
Northumbria University - 18 min walk - 1.5 km
St. James' Park - 6 min drive - 2.6 km
Getting around
Newcastle (NCL-Newcastle Intl.) - 15 min drive
Heworth Station - 8 min drive
Newcastle Central Station - 10 min drive
Manors Station - 26 min walk
West Jesmond Station - 9 min walk
Jesmond Station - 11 min walk
Ilford Road Station - 19 min walk
Restaurants
Dabbawal Jesmond - 8 min walk
Pizzeria Francesca - 7 min walk
Starbucks - 5 min walk
97 & Social - 5 min walk
ARLO Bistro & Cafe - 6 min walk
About this property
Whites Hotel
At Whites Hotel, you'll be a short five-minute drive from St. James' Park and Tyne Bridge. Guests looking for a bite to eat can visit Bar Blanc, which serves local cuisine and is open for lunch and dinner. Other highlights at this Victorian hotel include 2 bars/lounges, a terrace and a garden. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: West Jesmond Station is 9 minutes and Jesmond Station is 11 minutes.
At a glance
DONE
Hotel size
38 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 16
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Height restrictions apply for on-site parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10:00 AM
2 bars/lounges
Restaurant
Free reception
Room service (late night)
Travelling with children
Children stay for free (see details)
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Television in common areas
Banquet hall
Victorian architecture
Accessibility
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Housekeeping on request
Special features
Dining
Bar Blanc – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Refundable deposits
Breakage deposit: GBP 50 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Administrative fee: GBP 35.61 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 10 (subject to availability)
Parking
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Whites Hotel Newcastle-upon-Tyne
Whites Newcastle-upon-Tyne
Whites Hotel Hotel
Whites Hotel Newcastle-upon-Tyne
Whites Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Does Whites Hotel offer free cancellation for a full refund?
Yes, Whites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Whites Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Whites Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Whites Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out is available.
Is there an on-site casino at Whites Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (4-min drive) is nearby.
What is there to do at Whites Hotel and nearby?
Whites Hotel has 2 bars and a garden.
Are there restaurants at or near Whites Hotel?
Yes, Bar Blanc offers local cuisine.
What's the area around Whites Hotel like?
Whites Hotel is a short 9-minute walk from West Jesmond Station and 14 minutes' walk from University of Newcastle-upon-Tyne.
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Reviews
Whites Hotel Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.8
Location
7.8
Staff & service
6.2
Property conditions & facilities
Popular mentions
Room
Service staff
Bar
Breakfast
Lobby
Value
Bed
Pancakes
Bedrooms
Toilet
Reviews
Verified
10/10 Exceptional
13 Nov 2025
Clean room, staff very friendly and helpful
Paul
Paul, 3-night trip
Verified
10/10 Exceptional
9 Jun 2024
Great location
Great host very helpful beds very comfortable nice big room.great location
Brian
Brian, 2-night trip
Verified
6/10 Good
17 Nov 2025
Fairly standard twin room. Décor and facilities a bit dated perhaps but clean and quite acceptable for one night stay or weekend away. Continental breakfast little more than bread and cereal. Busy local bar on ground floor. 10 minutes from nearest Metro or perhaps 25-30 from the city centre.
andrew
andrew, 1-night trip
Verified
8/10 Very good
28 Sept 2023
Helpful friendly hotel staff. Rooms are adequate. Beds were comfortable. Will stay again definitely
david
david, 1-night trip
Verified
10/10 Exceptional
23 Jun 2024
Young hotel receptionist was very friendly and helpful
Julie
Julie, 1-night trip
Verified
6/10 Good
20 Apr 2025
Needs some love.
Friendly staff. Great location. A very 'down at heel' establishment, I'm afraid. The most uncomfortable bed and shabbiest room that I have stayed in ever.
Verified traveller
2-night trip
Verified
6/10 Good
7 May 2025
Not the best.
The staff were really helpful. The hotel was not particularly clean, no lift (wasn't advertised).
Wouldn't stay there again.
Martin
Martin, 2-night trip
Verified
10/10 Exceptional
26 May 2024
Very good choice
Very clean. Maybe some pillows could be replaced soon. Friendly and helpful staff. Breakfast offered. Close to the city centre
Verified traveller
2-night trip
Verified
8/10 Very good
15 Sept 2023
The staff were polite and helpful, though I arrived late. Single room was quiet, all necessary items there. Good value. Could have had a large breakfast of toast and pancakes.
Jane
Jane, 1-night trip
Verified
8/10 Very good
30 May 2024
I liked the TV and WIFI, and the bed was comfortable.
I found the shower hard to manage. The room was a bit shabby and the noise from the bar downstairs was loud but it all went quiet at 11 when it closed.
Maureen
Maureen, 3-night trip
Verified
8/10 Very good
31 Dec 2023
For the price it was excellent value
The heating didn’t work in our room (hot water and shower did work and shower was lovely) but we did have a heater which worked a treat.
There was complimentary breakfast bag and free coffee machine in the morning
Nicola
Nicola, 1-night trip
Verified
6/10 Good
25 Nov 2024
The room was adequate and provided what it needed. The bathroom was definitely not cleaned properly in a long time with a buildup of mould in the caulking and behind taps. Be mindful when booking that the bar downstairs is popular with a student party crowd (not too unusual with the area) so the music is loud until the early morning. Overall not a bad stay just not a great stay.
Ashleigh
Ashleigh, 2-night trip
Verified
6/10 Good
13 Apr 2025
when we arrived the staff were very nice. went up to our room and very small especially bathroom shower was very poir was getting outside the shower cubicle wet. when in the shower the floor was very slippy. went to open toilet door and the handle came off as was just hanging on with 1 screw. contenental breakfast was disapointing didnt offer soya milk for allergies as i need this milk.
Richard
Richard, 2-night trip
Verified
4/10 Fair
28 Apr 2024
Brilliant staff, delapedated rooms with falling off skirting, ceiling tiles and bath seals which make a proper clean impossible. Stuff were kind and responsive and moved us to a slightly less than terrible room. Only stay if you don't mind exceptionally loud banging music. To be fair it switches off completely at 11 but up until then very noisy.
Julie
Julie, 2-night trip
Verified
8/10 Very good
18 Dec 2023
Loyal customer worried about building stability
I'm very familiar with the area and it's a great one. I stayed in a single bed room this time and it was lovely, efficient and clean as per usual (albeit it's not the most modern fittings).
This time around however I was genuinely worried about how stable the room was as the room moved a lot as I walked across the floor and I noticed a lot of jaunty angles in the plaster. It was enough motion to make me feel dizzy and somewhat sick. I'd hate for this hotel to have some sort of instability.
Verified traveller
1-night trip
Verified
4/10 Fair
5 Aug 2023
First the good stuff, the staff were lovely and helpful. The onsite bar is really good in the evening. On arrival, we were asked for a £50 safety bond to Guarantee we didnt damage the room! Our first room was not good, dirty marks on the wall, and tiny. On asking, we were shown another which was also small. Third attempt was a bigger room. By this time, we were fed up and agreed to stay after considering leaving. Continental breakfast is a toaster, bread, pancakes and a small bowl of assorted fruit. In short, this is a hotel crying out for modernisation and some TLC in a prime location too. Do this and we would consider returning but until then, sorry just cant.
Verified traveller
3-night trip
Verified
4/10 Fair
19 Nov 2023
If I had really understood what the hotel was like I would have chosen somewhere else. I was in the area overnight to visit my son at university and it was not suitable for me at all. The hotel is above a sports bar. The restaurant is located in the bar so it's not a great place in the afternoon or evening, especially for a female travelling alone. The room was so small that there was no door on the bathroom in my bedroom, so I got a great view of the toilet from my bed. The wallpaper above the bed was peeling. The walls were extremely thin. It wasn't an experience I want to repeat. The night staff were very helpful and friendly, though, and the room was clean.
Verified traveller
1-night trip
Verified
6/10 Good
12 Sept 2023
Business trip
The staff were very friendly and helpful and the room was clean but a bit tired with wallpaper peeling and a phone line not yet properly installed creating a trip hazard as you walked in. The tea spoon of the room’s coffee set had already been used as it was covered in a sticky coffee residue. Breakfast was a bit lacking - toast, a small selection of yoghurts, flapjack and some cut melon. Both juice dispensers were empty and an offering of cereal would have been nice. In fairness the hotel was at capacity for the Great North Run so I might just have been in a room that’s normally less used and due a refresh - it was otherwise quite comfortable.
I can’t grumble for the price and it did the job for a business trip.
Emma
Emma, 1-night trip
Verified
6/10 Good
23 Apr 2025
Not impressed
The staff were lovely but that is about the only thing good about this hotel.
I know i picked a cheeper option so that’s on me but the bathtub was dirty from the previous occupant the curtains were broken so every morning would get hit with the sun. You can also here every single thing through the walls, water is especially bad any time someone uses the loo or goes for a shower you can here it like it’s in your bedroom. The bed im sure the mattress hasn’t been updated in years as it’s hard as a rock.
Very outdated although i wouldn’t usually care about the design the hallway leading up to the rooms smells so musty.
I ate on the first night i was there they were out of fish and chips so had the scampi although it was more like rock pellets and inedible.
I’d say this hotel is good if your a party goer and just want a cheep night to stay but if your just visiting friends and family like i was go for the slightly more expensive option.
Verified traveller
4-night trip
Verified
8/10 Very good
16 Jun 2024
Average hotel close to city centre.
Ok for a 1 night stay. Staff seemed friendly enough. Room whilst generally clean and bed comfortable was in need of a makeover. There were dusty areas in the corners of the carpet and the shower cubical leaked, as there was no where to hang towel whilst in shower put on floor outside and it got soaking wet. Guess you get what you pay for. Had to pay a £50 security deposit whilst this was made clear when booking I have never been asked to do this before and I have stayed in many many hotels. Also very inflexible with parking. Wanted to pop and get coffee in the. Morning but was told car had to be removed by 11 else I would get a parking fine. Couldn’t even extend for an hour. Close to city centre.
Jonathan
Jonathan, 1-night trip
Verified
2/10 Poor
25 Nov 2023
Don't bother of you value sleep. Being situated right over a bar, not to mention the whole of Osborne road is literally lined with clubs & hotels, you will not get much sleep at all. Loud music below you until 11pm, people yelling outside and someone constantly slamming doors will be what you can expect. The staff are lovely & I received a warm welcome but they can do little for the noise. Bring earplugs!! £50 deposit required upon entry in case of damage to the room although the room is very outdated and falling apart anyways so not sure you could damage it much further (see pics). Bed & bedding was lovely & clean. The rest has clearly been attempted to be cleaned, but at this point it's just glossing over the cracks. Would describe this hotel as "extremely budget" and wouldn't recommend.
Edit: was moved rooms when i complained and the noise from the bar & dj was a lot less however noisy neighbouring rooms meant I still got little sleep. Shower was not clean & riddled with black mold.
Jennifer
Jennifer, 1-night trip
Verified
8/10 Very good
7 May 2026
If you're looking for a room above a busy Bar this is the place for you. Can't wait to visit again in the future!
Artur
Artur, 4-night trip
Verified
8/10 Very good
13 Jul 2025
Fine budget hotel
Patricia
Patricia, 1-night trip
Verified
10/10 Exceptional
26 Oct 2022
Nice hotel, basic but nice
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
3 May 2023
A welcoming stay in this refreshing modern hotel set in Jesmond highly recommended