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All properties in Hamburg, Hamburg, Germany
1 room, 2 adults

Holiday Inn Hamburg

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
Billwerder Neuer Deich 14, Hamburg, HH, 20539, Germany

4-star hotel with indoor pool, near Hamburg Wholesale Market
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff at reception are very friendly and helpful, it's a really well laid out and…Jan 13, 2020
  • We stayed at the Holiday Inn for 2 nights to explore the city. It is located in a quiet…Oct 31, 2019

Holiday Inn Hamburg

from £58
  • Deluxe Room, Non Smoking
  • Standard Room
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Executive Room, 1 Queen Bed, Non Smoking
  • Standard Room, Non Smoking

What’s around Holiday Inn Hamburg

Landmarks

  • In Rothenburgsort
  • Hamburg Wholesale Market - 22-minute walk
  • Moenckebergstrasse - 36-minute walk
  • Hamburg Cruise Center - 43-minute walk
  • Mehr!-Theater am Großmarkt - 22-minute walk
  • Deichtorhallen - 32-minute walk
  • Museum of Arts and Crafts Hamburg - 33-minute walk
  • Markthalle Hamburg - 33-minute walk

Getting around

  • Hamburg (HAM) 17-min drive
  • Central S-Bahn 5-min drive
  • Hamburg Dammtor Station 6-min drive
  • Hasselbrook Station 7-min drive
  • Rothenburgsort S-Bahn 14-min walk
  • Hammerbrook S-Bahn 19-min walk
  • Berliner Tor Station 29-min walk

At a glance

Key facts

Hotel size

  • This hotel has 385 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

  • Electric car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
  • Golfing nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 17
  • Conference space
  • Conference space size (feet) - 8923
  • Conference space size (meters) - 829
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • German
  • Russian

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Elbgarten – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Windfang – This bar serves dinner and light fare.

Holiday Inn Hamburg’s small print

Also known as

  • Holiday Inn Hamburg Hotel
  • Holiday Inn Hamburg
  • Holiday Inn Hamburg Hotel Hamburg
  • Hamburg Holiday Inn
  • Holiday Inn Hamburg Hotel
  • Holiday Inn Hamburg Hamburg
  • Holiday Inn Hamburg Hotel Hamburg
  • Holiday Inn Hamburg Hotel Hamburg

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 5:30 AM to 10:00 PM
  • Parking height restrictions apply.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

    The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.

    The property affirms that it adheres to the guide to reopening holiday rentals (DTV & DFV - Germany) sanitisation guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.00 per person, per night

    Optional extras

    Early check-in can be arranged for an extra charge of EUR 35

    Late check-out can be arranged for an extra charge of EUR 35

    Self-parking costs EUR 20 per day

    Rollaway beds are available for EUR 40.0 per day

    Breakfast costs between EUR 14 and EUR 19.50 for adults, and EUR 14 and EUR 19.50 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Holiday Inn Hamburg

    • Does Holiday Inn Hamburg offer free cancellation for a full refund?
      Yes, Holiday Inn Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Holiday Inn Hamburg?
      Yes. Self-parking costs EUR 20 per day. Parking spaces may be limited.
    • Is there a pool at Holiday Inn Hamburg?
      Yes, there's an indoor pool. Guests have pool access from 5:30 AM to 10:00 PM.
    • Are pets allowed at Holiday Inn Hamburg?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Holiday Inn Hamburg?
      You can check in from 3:00 PM to midnight. There's a charge of EUR 35 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 35 (subject to availability).
    • Are there restaurants at or near Holiday Inn Hamburg?
      Yes, there's an on-site restaurant that serves international cuisine. Nearby restaurants include Mein Döner (5-min walk), Oldtimertankstelle Brandshof (10-min walk) and Blaue Adria (10-min walk).

    Recent reviews

    Good 7.4 From 366 reviews

    Exceptional 10.0
    Received a free upgrade to a suite on arrival which was massive and very nice
    Ashley, gb2 night business trip
    Poor 2.0
    horrible
    gb6 night family trip
    Very good 8.0
    Rooms ok but good food and friendly staff.
    The hotel is fine, looks like it could do with an overhaul though, bit dated and tired. We received an upgrade on check-in which was nice but the room wasn't anything to write home about. It was fine for one night. Public areas were pleasant, breakfast was excellent, good variety and the staff were very friendly and helpful.
    Andrew, gb1 night romance trip
    Very good 8.0
    What a city!
    A short 4 day trip and an excellent spot for the local amenities such as Aldi, local fast food , and excellent transport links into hapbanhof station
    Kenneth, gb4 night trip
    Exceptional 10.0
    Very good hotel
    Excellent hotel with good facilities, large clean rooms and also quiet at nights.
    Peter, gb4 night trip with friends
    Exceptional 10.0
    Great hotel, out of city centre, but very comfy
    Our second visit in a week as it was our return trip from Sweden. Very good once again, slight issue with the parking garage door but excellent staff came to help within minutes. Hotel is very clean - one of our rooms was an executive room which was very well appointed. The swimming pool is small and shared with The Bridge Hotel next door so gets very busy. Breakfast is not cheap but is very well stocked so I guess worth the money. Maybe. The city skyline view is beautiful from the upper floors especially at sunset.
    Anthony, gb1 night family trip
    Exceptional 10.0
    Useful location and very clean
    Stayed on the way to a family holiday in Sweden. Convenient location if you don’t need the city centre and it’s easy to get to. Underground secure parking pricey and be sure your car will fit before(!) you drive in. There’s a very low roof in one place in the garage that could catch out unsuspecting drivers. Hotel was very clean. Breakfast was very well stocked with wide choice of foods. Good overall and well equipped.
    Anthony, gb1 night family trip
    Very good 8.0
    Great few nights in Hamburg!
    Good location, quiet, easy to get to centre. Staff were lovely. Housekeeping come round very early so needed to dash to get the ‘do not disturb’ sign on.
    Luke, gb2 night family trip
    Good 6.0
    Disappointing
    As I booked the hotel based on a colleague's recommendation and found out that by chance a wrong address was given. So in fact I & another colleague went to another Holiday Inn (which is the one that originally should be recommended) to check in and that is more in the city centre, but was told by the staff that they cannot find our booking because we booked a different location. Due to the strike on the road, taxi driver was not willing to drive us to this hotel, so at the end it took us ages to get to the hotel. The hotel is in a residential area and I would say it's better if you have a car to move around. The hotel structure is a bit weird because the lifts to the rooms are very far away from the reception area, looks like walking to another building. I booked a standard room, but I was quite disappointed because the room was not like what I expect and it was a bit dark and what I don't like most is the bathroom as it was very small which only got a curtain around the shower area. The shampoo and body wash are all in one which the quality was so so. Looking at the other reviews, I believe maybe other room type is better or they have some other renovated rooms. Overall the room was just okay, the staff were nice and helpful, but it was just a bit disappointing.
    hk3 night business trip
    Good 6.0
    Room had no Aircondition. In Summer very uncomfortable
    Fred, ie8 night business trip

    Holiday Inn Hamburg

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