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Row NYC, New York

4 stars4 stars
700 8th AvenueNew YorkNY10036United States of America, 0203 027 9779
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Good3.6 / 5
Location
Great location
Wellness Area
Great wellness & sports facilities
Cleanliness
Could use a good cleaning
Comfort
More comfort would be nice
7801See all 7,801 Hotels.com reviews
From 17,041 reviewsTripAdvisor Traveller Rating

Row NYC, New York

Hotel Info: 020 3027 9803

from £99
  • Standard Room, 1 King Bed
  • Premium City View Full
  • Superior ADA Two Twin
  • Deluxe City View Full
  • Standard Room
  • Superior Two Double
  • Standard room with 1 Queen Bed
  • Standard room with 1 Full Bed
  • Superior Two Twin
  • Twin Room, 2 Single Beds
  • Standard room with 2 Full Beds
  • Deluxe City View Two Double
  • Deluxe City View King
  • Standard Room
  • Standard Room, 1 Queen Bed
  • Standard Room
  • Premium City View ADA Full
  • Standard, One King Bed
  • Renovated Standard Room w/ one Full Bed
  • Standard room w/ 2 Twin Beds
  • Superior ADA Two Double
  • Deluxe City View Two Twin
  • Superior ADA
  • Superior Full
  • Deluxe City View Two Double
  • Deluxe City View King
  • Executive Suite
  • Superior ADA King
  • Standard Room, 2 Double Beds
  • Premium City View King
  • Standard Room
  • One King Bed (Renovated Standard One King Room)
  • Standard room w/ 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 1,300 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Row NYC Hotel New York
  • Row NYC Hotel
  • Row NYC New York
  • Row NYC
  • Row NYC New York

Policies

Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply. For more information, please contact the office using the information on the reservation confirmation received after booking.
Row NYC can accept packages for all arriving and in-house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. Row NYC will apply a package handling fee to each item received at the hotel loading dock. For more information, please contact the office using the information on the reservation confirmation received after booking.

To take advantage of Row NYC's new mobile check-in option, please contact the property in advance.


This property has a smoking penalty fee of USD 400 per stay. For more details, please contact the office using the information on the reservation.

This hotel will place an authorization for $50 per night on the guest credit card at check-in for incidentals. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50.00 per night

Resort fee inclusions:

  • Fitness centre access
  • Business centre/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.


  • Resort fee: USD 29.94 per accommodation, per night

Optional extras

Self-parking costs USD 40 per night

Valet parking costs USD 70.00 per night

Refrigerators are available for USD 35.00 per stay

Breakfast costs between USD 6 and USD 15 per person (approximately)

WiFi is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping (daily)
  • In-room safe (laptop compatible)

Special features

Dining

City Kitchen – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

District M – This bar serves breakfast, dinner and light fare. Open daily.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBT) guests.

Row NYC, New York’s small print

Also known as

  • Row NYC Hotel New York
  • Row NYC Hotel
  • Row NYC New York
  • Row NYC
  • Row NYC New York

Policies

Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply. For more information, please contact the office using the information on the reservation confirmation received after booking.
Row NYC can accept packages for all arriving and in-house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. Row NYC will apply a package handling fee to each item received at the hotel loading dock. For more information, please contact the office using the information on the reservation confirmation received after booking.

To take advantage of Row NYC's new mobile check-in option, please contact the property in advance.


This property has a smoking penalty fee of USD 400 per stay. For more details, please contact the office using the information on the reservation.

This hotel will place an authorization for $50 per night on the guest credit card at check-in for incidentals. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50.00 per night

Resort fee inclusions:

  • Fitness centre access
  • Business centre/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.


  • Resort fee: USD 29.94 per accommodation, per night

Optional extras

Self-parking costs USD 40 per night

Valet parking costs USD 70.00 per night

Refrigerators are available for USD 35.00 per stay

Breakfast costs between USD 6 and USD 15 per person (approximately)

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 7801 reviews

Row NYC, New York
Excellent4.0 / 5
Location great, everything else OK.
Location of hotel is brilliant. Has some great facilities, like the city kitchen and the hairdressers attached. However, housekeeping staff were appalling. Didn't replace things like towels, bedding, even toilet paper! Was constantly ringing down and asking for things to be brought up. One day they didn't even bother coming in to make the beds. The lifts are also annoying because you have to go to a designated lifts, can't just jump in the next available one. The concierge and front desk staff were OK, but not amazing. Best staff were the guys down at the front entrance who got taxis and looked after bags - they couldn't do enough for you. All in all it's fine to stay in if you can get a good deal - amazing location, good facilities and if you get a housekeeper then it is clean even if the rooms are a bit dated. However, if I could find a different hotel in a similar location for a similar price then I'd probably pick it over The Row.
6 night trip with friends
Row NYC, New York
Excellent4.0 / 5
Row Hotel NYC
Room was nice but needed a vacuum run over the carpet. The room was by the lift shafts so was very noisy. The food area and general condition of the hotel was good though. The hotel is very very busy and sometimes the interior entrance hallway was very overcrowded with people arriving and departing
7 night trip
Row NYC, New York
Poor1.0 / 5
I would not recommend this hotel EVER.
This hotel was shocking! The rooms looked like they had been through very, very hard times. Furniture was old, worn, damaged and marked. After waiting for 25 minutes to check in (there was only 2 staff on reception and this hotel is extremely busy - especially at night) the room we were given was tiny and not particularly clean. Staff (with only 1 exception) were absolutely awful - rude, unhelpful and obstructive. We complained and were moved (the next day) out of 1 ratty room which at least was quiet (on account it overlooked the heating shafts in the centre of the building) to another ratty room which was a little larger but was the noisiest room I've ever stayed in. In order to do this (change rooms) they asked us to vacate the first room fully (suitcases and all) check out & then re check in again! I just don't have anything good to say about this hotel apart from I will never, ever stay here again willingly. We paid a lot of money for this 4 star hotel and I felt robbed and cheated!
3 night family trip
Row NYC, New York
Excellent4.0 / 5
In town to take in some Broadway shows - great location
7 night trip
Row NYC, New York
Fair2.0 / 5
Mediocre place in a central location
There is no "Free WiFi" you basically have to pay an additional resort fee which includes the gym, business centre and calls which is about $30 per night. So even though the prices might be slightly cheaper than other places once you add that fee on top it's actually not that cheap. The superior twin bed room we were allocated was tiny so we requested to be moved into a slightly bigger room which was still tiny. The pictures in the listing are quite misleading suggesting rooms are bigger than. they are. It's such a big hotel with many groups and often rowdy crowds that stay there so if you want peace and quiet this isn't the place for you. The only good thing about this place is really the location if you want to be in the heart of the city and perhaps if you're travelling on your own on a budget but even then I'm sure there are better hotels elsewhere.
6 night trip

See all reviews

Row NYC, New York

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