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All properties in Queenstown, Otago, New Zealand

Holiday Inn Express And Suites Queenstown, an IHG Hotel

3.5-star hotel with restaurant, near Lake Wakatipu

  • Free continental breakfast and free WiFi
From
£70

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  • Courtyard
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Courtyard. Image 1 of 63.
1 / 63Courtyard
9.4.Exceptional.
  • Can’t fault our stay here. Very modern building just a short walk from the town centre…

    Sep 30, 2020

  • Great stay, nice staff, the only problem is we do not have parking but there are some on…

    Apr 2, 2021

See all 161 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 227 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Ski storage
  • 24-hour fitness centre

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Heart of Queenstown
  • Lake Wakatipu - 9-minute walk
  • Skyline Gondola - 14-minute walk
  • St Josephs Parish - 2-minute walk
  • Queenstown Arts Centre - 4-minute walk
  • Queenstown Ice Arena - 5-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking, Mountain View
  • Standard Room
  • Superior Room
  • Standard Room, 1 Queen Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking, Mountain View
  • Suite, 1 King Bed, Non Smoking, Mountain View
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Mountain View
  • Room, 1 Queen Bed, Non Smoking, Mountain View
  • Standard Room, 1 King Bed, Non Smoking

Location

  • Heart of Queenstown
  • Lake Wakatipu - 9-minute walk
  • Skyline Gondola - 14-minute walk

What’s around

Landmarks

  • Heart of Queenstown
  • Lake Wakatipu - 9-minute walk
  • Skyline Gondola - 14-minute walk
  • St Josephs Parish - 2-minute walk
  • Queenstown Arts Centre - 4-minute walk
  • Queenstown Ice Arena - 5-minute walk
  • Queenstown Mall - 5-minute walk
  • Church of St Peters - 6-minute walk
  • Williams Cottage - 6-minute walk
  • Queenstown Gardens - 7-minute walk
  • Skycity Queenstown Casino - 8-minute walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) 8-min drive

At a glance

Hotel size

  • This hotel has 227 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (NZD 25.00 per day)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options
  • Street parking available

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Ski storage
  • 24-hour fitness facilities
  • Sauna
  • Helicopter/aeroplane tours on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 2020
  • Lift
  • Garden
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch Smart televisions
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Great Room Restaurant – On-site restaurant.

Recreation

On Site

  • Sauna
  • Helicopter/aeroplane tours on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby

Small print

Also known as

  • Holiday Inn Express Suites Queenstown
  • Holiday Inn Express Suites Queenstown
  • Holiday Inn Express Suites (Opening Aug 2020)
  • Holiday Inn Express And Suites Queenstown, an IHG Hotel Hotel
  • Holiday Inn Express Suites (Opening Aug 2020)
  • Holiday Inn Express And Suites Queenstown, an IHG Hotel Hotel

Optional extras

Self-parking costs NZD 25.00 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express And Suites Queenstown, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs NZD 25.00 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM.
  • Yes, there's an on-site restaurant, Great Room Restaurant. Nearby restaurants include Speights Ale House (4-min walk), Halo (4-min walk) and Rata Dining (5-min walk).
  • No, this hotel doesn't have a casino, but Skycity Queenstown Casino (8-min walk) and SKYCITY Wharf Casino (10-min walk) are both nearby.
  • During the winter, enjoy nearby recreation such as ice skating and skiing, and return when the snow melts for cycling and hiking. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy amenities such as a 24-hour fitness centre, a sauna and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Great stay;

    Great stay, good location, lovely new hotel. Good breakfast included & coffee available in lobby. Rooms are small but adequate.

    Debbie, 2 night trip, Mar 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Price and location is gd breakfast is great

    beryl, 1 night trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Could be bettr

    New hotel. Paid for a mountain view. Put in a low floor room and could just see tops of mountains over the road and adjacent properties. The advertised, and paid for, 'breakfast of champions' during level 2 was a cardboard box with disposable cutlery and unappealing 'food' ... was not happy

    SH, 1 night trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice stay

    Very Clean Hotel great service and near to main centre

    Ian, 3 night trip, Feb 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great new hotel

    Lovely new hotel with beautiful lobby that has a bar and food available. Room was clean and comfortable. Free breakfast was basic but enjoyable. Coffee and tea available in the lobby to help yourself. Staff friendly and helpful. Short walk into the centre of town.

    Kate, 1 night trip, Feb 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely place

    Great service, lovely new hotel.

    Robin, 1 night trip, Feb 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Relaxing & enjoyable stay

    Enjoyed the many gathering areas on the main floor . Staff very friendly and helpful. Breakfast included- an extra bonus. Close to town centre and lakefront gardens

    4 night family trip, Jan 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great!

    Great stay. Beautiful accommodation, friendly staff and great breakfast too!

    Jan, 1 night family trip, Jan 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Helpful and friendly staff. Was able to check in early.

    Sarah, 2 night family trip, Jan 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    New central hotel

    Brand new hotel..new facilities, spacious room and friendly staff.

    Maria L, 5 night trip, Jan 17, 2021

    Verified Hotels.com guest review

See all 161 reviews