North Star Hotel

Excellent hotel close to tram to explore Dublin! Fabulous welcoming and friendly staff.

Lovely hotel, great location

We arrived at 9am and our room was already available to settle into and dump our belongings Every staff member was extremely helpful and the room service was efficient and the food was delicious Shower was brilliant and the general area was perfect for being in the centre but not in an over busy way.

We arrived at the North Star Hotel on St Patrick's day ready to enjoy the celebrations and first impressions were good. Unfortunately we had several major issues with the room we were allocated, examples being TV not working, telephone not working, incorrect bed allocation to our booking, along with number of serious health and safety issues which I will not detail on here, basically the room had been very recently refurbished to a poor standard, the renovations had only been completed the day before our stay, but the room was in fact not finished and should not have been allocated to guests in the state we found it in. I made several complaints and finally got to speak to the front of house manager Ela. The issues with the room could not be resolved so after lengthy discussions with Ela we were finally moved to other rooms with the original room taken out of use. During our stay we spent some time in the bar having drinks and food both of which were lovely and reasonably priced. Other than the issues we encountered we found it to be a nice hotel with some great facilities, about a 10 minute walk to the Temple Bar and central area of Dublin. So we left with mixed feelings but tried not to let the problems spoil our weekend away. I have left a poor rating because average would be too generous and terrible would be a bit harsh as we did enjoy other parts of our stay in the hotel. A big thank you to Ela for assisting us and for providing a resolution

I can tell you much abour the horel only the service i recieved feom them via email. So I booked to stay here for my hen do for the weekend of the 2nd March. Unfortunately due to the snow both in the UK and dublin our flight was cancelled . I thought even though it was a non refundable room the hotel would understand that it wasn't my fault I couldn't get to the hotel and they would refund me or let me move the dates apparently this wasn't possible. The hotel said this was due to hotels.com policy and hotels.com said this was North stars policy. This had left me and 9 other out of pocket. I have family in dublin and visit often and I will not be recommending this hotel due to this .