Policies
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.
The seasonal pool is open from April to October. Hot springs access available from 10:00 AM to 7:00 PM.Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, on-site parking and access to the hot springs. Guests can rest easy knowing that there's a fire extinguisher on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.