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1 room, 2 adults

Novum Hotel Cristall Wien

3-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.
FRANZENSBRÜCKENSTASSE,9ViennaVienna (state)1020Austria

City centre hotel within walking distance of Riesenrad
  • Free WiFi
Great location
Tasty breakfast
More comfort would be nice
Vibe is not too good
239See all 239 reviews

Novum Hotel Cristall Wien

  • Economy Single Room
  • Standard Double or Twin Room
  • Standard Double Room
  • Standard Twin Room
  • Comfort Double Room Single Use
  • Comfort Double Room
  • Triple Room
  • Quadruple Room
  • Standard Double or Twin Room Single Use

What’s around Novum Hotel Cristall Wien


  • In Leopoldstadt
  • Vienna State Opera (34-minute walk)
  • Riesenrad (10-minute walk)
  • Wiener Prater (12-minute walk)
  • Hundertwasser House Vienna (13-minute walk)
  • Viennese City Park (23-minute walk)
  • St. Stephen's Cathedral (24-minute walk)
  • Spanish Riding School (32-minute walk)

Getting around

  • Vienna (VIE-Vienna Intl.) 17-min drive
  • Vienna Praterstern Station 10-min walk
  • Vienna Wien Mitten Station 18-min walk
  • Vienna Franz-Josefs-Station 10-min drive
  • Nestroyplatz U-Bahn 7-min walk
  • Taborstrasse U-Bahn 14-min walk
  • Schwedenplatz U-Bahn 16-min walk
  • Self-parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 3 floors


  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed

  • Pets allowed

Extra people

  • Rollaway beds available, charges may apply*


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • Mountain biking on site
  • Bicycle rentals nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • 24-hour front desk
  • Tours/ticket assistance
  • Hair salon
  • Number of buildings/towers - 1
  • Built in 1899
  • Lift true
  • Safe-deposit box at front desk
  • Garden true
  • Accessible bathroom
  • Wheelchair accessible false

In the room

Home comforts
  • Minibar
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Yard
Freshen up
  • Private bathroom true
  • Bathtub only true
  • Hair dryer true
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
  • In-room safe
  • Connecting/adjoining rooms available

Novum Hotel Cristall Wien’s small print

Also known as

  • Hotel Cristall Vienna
  • Novum Hotel Cristall Wien Vienna
  • Cristall Vienna
  • Novum Cristall Wien Vienna
  • Novum Cristall Wien
  • Cristall Hotel Vienna
  • Cristall Hotel Vienna


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 2.832 per cent city/local tax will be charged.

Optional extras

Self parking is available for an extra charge

Rollaway beds are available for EUR 35 per night

Buffet breakfast is offered for an extra charge of EUR 6,90 for adults and EUR 3,45 for children (approximately)

Pets are allowed for an extra charge

WiFi is available in public areas for an extra charge

Wired Internet access is available in public areas for an additional charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.0 From 239 reviews

Novum Hotel Cristall Wien
Would not stay there again.
Hotel booking confirmed that all fees were paid. However the hotel charged me another 12 Euros as local tax! Staff not that freindly. Hotel a little outdated and in need of repairs.
Sal, gb3 night trip
Novum Hotel Cristall Wien
Perfect value for money, close to centre, private car park out back (although a little pricey at 15 euros a day!) and clean room.
Joe, gb1 night trip
Novum Hotel Cristall Wien
In need of refurbishment, location not for familie
Rundown area with sex shops so not great for family. Graffiti on walls of hotel. Rooms not like pic and need refurbishment.
A Traveller, gb3 night trip
Novum Hotel Cristall Wien
Good location apart from bad traffic noise.
The Man on reception was not very friendly. The hotel has no aircon so was very hot in the room. It was very noisy as the hotel was next to a busy road. The location was good as it was near the train and bus station and a big park. Shops nearby. Beware of the bikes.
Kerry, gb7 night trip with friends
Novum Hotel Cristall Wien
Beware of vengeful staff.
Manager was extremely rude and aggressive. Along with another couple, we had to wait some time in reception to speak to the manager, as he was getting his croissant from the breakfast room. After complaining that the 2 rooms that I booked were not the same, i.e. 2 x twin bedded rooms, one was twin bedded with 2 armchairs and a coffee table, while the other was a double with no armchairs. After complaining about this, the manager offered us a 'garden' room which had twin beds and one armchair, so we took it. after that we discovered that there was no telephone and no Wi-Fi. The TV in the new room only had terrestrial TV, so not other language channels as in the other room. I believe the manager did this to spite us. I believe that the room was originally a single room, as there was only one bedside lamp and in a strange position. Maintenance was poor in some areas. In our first room, the bathroom sink was badly cracked with some of the glaze missing. A health hazard? Would we go back to Vienna? Yes, most definitely. Would we go back to this hotel? Definitely NOT, even though the other staff were very kind and helpful.
Clive, gb5 night family trip

See all reviews

Novum Hotel Cristall Wien

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