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1 room, 2 adults

Novum Hotel Cristall Wien

3-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.
Franzensbruckenstrasse 9Vienna1020Austria

City centre Hotel within walking distance of Riesenrad
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 reward* night!
Good7.0
Location
Great location
Breakfast
Tasty breakfast
WiFi
Complaints about WiFi
Vibe
Vibe is not too good
242See all 242 Hotels.com reviews
From 195 reviewsTripAdvisor Traveller Rating

Novum Hotel Cristall Wien

from £59
  • Economy Single Room
  • Standard Double or Twin Room
  • Standard Double Room
  • Standard Twin Room
  • Comfort Double Room Single Use
  • Comfort Double Room
  • Triple Room
  • Quadruple Room
  • Standard Double or Twin Room Single Use

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • Bicycle rentals nearby
  • Sailing nearby
  • Segway rental/tour nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Built in 1990
  • Lift
  • Garden

In the room

Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Novum Hotel Cristall Wien’s small print

Also known as

  • Hotel Cristall Vienna
  • Novum Hotel Cristall Wien Vienna
  • Cristall Vienna
  • Novum Cristall Wien Vienna
  • Novum Cristall Wien
  • Cristall Hotel Vienna
  • Cristall Hotel Vienna

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 2.832 per cent city/local tax will be charged.

Optional extras

Self-parking costs EUR 15.00 per day with in/out privileges

Rollaway beds are available for EUR 35 per night

Buffet breakfast is offered for an extra charge of EUR 6,90 for adults and EUR 3,45 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novum Hotel Cristall Wien

Landmarks

  • Heart of Vienna
  • Vienna State Opera (34-minute walk)
  • Riesenrad (10-minute walk)
  • Wiener Prater (12-minute walk)
  • Hundertwasser House Vienna (13-minute walk)
  • Viennese City Park (23-minute walk)
  • St. Stephen's Cathedral (24-minute walk)
  • Spanish Riding School (32-minute walk)

Getting around

  • Vienna (VIE-Vienna Intl.) 18-min drive
  • Vienna Praterstern Station 10-min walk
  • Vienna Wien Mitten Station 18-min walk
  • Vienna Franz-Josefs-Station 9-min drive
  • Nestroyplatz U-Bahn 7-min walk
  • Taborstrasse U-Bahn 14-min walk
  • Schwedenplatz U-Bahn 16-min walk
  • Self parking (surcharge)

Recent reviews

Good 7.0 From 242 reviews

Novum Hotel Cristall Wien
Good6.0
In need of refurbishment, location not for familie
Rundown area with sex shops so not great for family. Graffiti on walls of hotel. Rooms not like pic and need refurbishment.
A Traveller, gb3 night trip
Novum Hotel Cristall Wien
Good6.0
Good location apart from bad traffic noise.
The Man on reception was not very friendly. The hotel has no aircon so was very hot in the room. It was very noisy as the hotel was next to a busy road. The location was good as it was near the train and bus station and a big park. Shops nearby. Beware of the bikes.
Kerry, gb7 night trip with friends
Novum Hotel Cristall Wien
Good6.0
Beware of vengeful staff.
Manager was extremely rude and aggressive. Along with another couple, we had to wait some time in reception to speak to the manager, as he was getting his croissant from the breakfast room. After complaining that the 2 rooms that I booked were not the same, i.e. 2 x twin bedded rooms, one was twin bedded with 2 armchairs and a coffee table, while the other was a double with no armchairs. After complaining about this, the manager offered us a 'garden' room which had twin beds and one armchair, so we took it. after that we discovered that there was no telephone and no Wi-Fi. The TV in the new room only had terrestrial TV, so not other language channels as in the other room. I believe the manager did this to spite us. I believe that the room was originally a single room, as there was only one bedside lamp and in a strange position. Maintenance was poor in some areas. In our first room, the bathroom sink was badly cracked with some of the glaze missing. A health hazard? Would we go back to Vienna? Yes, most definitely. Would we go back to this hotel? Definitely NOT, even though the other staff were very kind and helpful.
Clive, gb5 night family trip
Novum Hotel Cristall Wien
Poor2.0
Really bad place. Dirty filthy. No one cares!
Dirty room with bins overflowing.Hairs in the bed I mentioned to the staff that the room had not been cleaned since the last guest had left. They did nothing.We had to sleep in dirty beds. With smelly pillows Absolutely no customer service.I tried to complain but no one cares. I phoned again today for about the tenth time. There is no complaint procedure at all. This company should not be allowed to continue.
A Traveller, gb3 night family trip
Novum Hotel Cristall Wien
Very Good8.0
Good hotel staff speak good englush
It was i a nice area just a short walk from the centre of vienna
A Traveller, gb1 night trip

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Novum Hotel Cristall Wien

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