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Malmaison Newcastle

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Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board
Standard Double Double | In-room safe, desk, blackout curtains, iron/ironing board
Signature Suite | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Malmaison Newcastle

Malmaison Newcastle

4.0 star property
4-star hotel in Newcastle-upon-Tyne with spa and restaurant

9.0/10 Superb

1,035 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is £80
Price available on 12/2/2023
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

Room options

About this area

What's nearby

  • Quayside - 1 min drive
  • St. James' Park - 10 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 17 min drive
  • Heworth Station - 5 min drive
  • Manors Station - 9 min walk
  • Newcastle Central Station - 15 min walk
  • Central Station - 14 min walk


  • The Broad Chare - 4 min walk
  • Café 21 - 4 min walk
  • Caffe Vivo - 4 min walk
  • Six Restaurant - 6 min walk
  • Vujon - 6 min walk

About this property

Malmaison Newcastle

Located near a train station, Malmaison Newcastle is a great choice for a stay in Newcastle-upon-Tyne. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and British cuisine is served at Brasserie, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a fitness centre and a bar/lounge. Fellow travellers love the comfortable beds and walkable location. Public transportation is close by: Central Station is only 14 minutes on foot.


English, Italian, Polish

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 9 floors


  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests driving to the property should contact this property in advance for parking information.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site parking only available on request
  • On-site self-parking (GBP 10 per night)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference space (1259 square feet)


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services


  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • Full-service spa


  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk


  • English
  • Italian
  • Polish

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.


Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
Mal Bar – This cocktail bar only serves lunch.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 18 for adults and GBP 9 for children

Children & extra beds

  • Rollaway beds are available for GBP 30 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night


  • Self-parking costs GBP 10 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and contactless room service is available.


<p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Malmaison Newcastle offer free cancellation for a full refund?
Yes, Malmaison Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Malmaison Newcastle?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on 12 Feb 2023 start from £80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Malmaison Newcastle?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison Newcastle?
Yes. Self-parking costs GBP 10 per night.
What are the check-in and check-out times at Malmaison Newcastle?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Malmaison Newcastle?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (15-min walk) is nearby.
What is there to do at Malmaison Newcastle and nearby?
Malmaison Newcastle has a spa and a fitness centre.
Are there restaurants at or near Malmaison Newcastle?
Yes, Brasserie offers British cuisine. Nearby restaurants include The Broad Chare (4-min walk), Café 21 (4-min walk) and Caffe Vivo (4-min walk).
What's the area around Malmaison Newcastle like?
Malmaison Newcastle is a short 9-minute walk from Manors Station and 9 minutes' walk from Northumbria University. Our travellers say that the local area is very walkable.







Staff & service




Property conditions & facilities




10/10 Exceptional

The staff were extremely friendly and helpful. The hotel was a fabulous location & our room was spacious & clean. We would certainly stay there again.
Georgina, 2-night trip
Verified guest review

10/10 Exceptional

Jesse, 1-night trip
Verified guest review

10/10 Exceptional

Business Stay
all excellent, comfortable room and servces all good. However i am NOT a fan of the bottled soap and shampoo placed in the room, awkward dispensing not good.
DANIEL, 3-night business trip
Verified guest review

10/10 Exceptional

Maria, 1-night trip
Verified guest review

10/10 Exceptional

My home in Newcastle
Great staff that meets you at checkin and helps throughout your stay. Convenient location to restaurants. On premise restaurant and lounge
Sammy, 6-night business trip
Verified guest review

10/10 Exceptional

arthur, 2-night trip
Verified guest review

8/10 Very good

Nice. friendly staff. A little bit of rubbish under the bed was unexpected considering the price we paid but overall decent enough.
Gary, 2-night trip
Verified guest review

8/10 Very good

Very comfortable hotel 😁😁😁😁
Checked in and was told my room wasn't paid for , told it was on hold for us so i said ok ill show proof it was paid for 4 weeks earlier , the member of staff said i had to pay £330 pounds or we couldn't stay. Then a quick turnaround when i said we'd leave . Turns out the room was paid for and the only thing we had to pay was £6 for parking.
COLIN, 1-night trip
Verified guest review

10/10 Exceptional

Keith, 2-night business trip
Verified guest review

10/10 Exceptional

Stuart, 1-night trip
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