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Sugar Beach, A Viceroy Resort

Photo gallery for Sugar Beach, A Viceroy Resort

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Room, 4 Bedrooms, Beachfront (Collection) | Terrace/patio

Overview of Sugar Beach, A Viceroy Resort

VIP Access

Sugar Beach, A Viceroy Resort

5.0 star property
Soufrière beachfront resort with spa, outdoor pool

9.2/10 Superb

408 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is £995
Price available on 26/2/2023
Map
Val des Pitons, Soufriere

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 65 min drive
  • Castries (SLU-George F. L. Charles) - 101 min drive

Restaurants

  • Bayside restaurant - 3 min walk
  • Martha's Tables - 4 min drive
  • Mango Tree Restaurant - 6 min drive
  • Morne Coubaril Estate - 6 min drive
  • Zaka Art Cafe - 8 min drive

About this property

Sugar Beach, A Viceroy Resort

At Sugar Beach, A Viceroy Resort, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll have access to on-site scuba-diving, snorkelling and windsurfing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. The Terrace Restaurant, one of 4 restaurants, serves breakfast. Other highlights at this luxurious resort include 2 beach bars, a health club and a fitness centre. Fellow travellers say good things about the helpful staff and beach.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 130 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • 2 beach bars
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Hiking/biking trails
  • Helicopter/aeroplane tours
  • Sailing
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Windsurfing
  • Shopping
  • Fishing
  • Mountain biking nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished patio

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rainforset Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

The Terrace Restaurant – This restaurant only serves breakfast.
Bonté Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 0.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 48.00 for adults and USD 26.40 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 150 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Sugar Beach Viceroy
Sugar Beach, A Viceroy
Sugar Beach Viceroy Resort Soufriere
Sugar Beach Viceroy Soufriere
Viceroy Resort
Viceroy Resort Sugar Beach
Viceroy Sugar Beach
Jalousie Hilton
Sugar Beach, A Viceroy Resort Resort
Sugar Beach, A Viceroy Resort Soufriere
Jalousie Plantation St Lucia
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Sugar Beach, A Viceroy Resort Resort Soufriere

Frequently asked questions

Does Sugar Beach, A Viceroy Resort offer free cancellation for a full refund?
Yes, Sugar Beach, A Viceroy Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sugar Beach, A Viceroy Resort?
As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at Sugar Beach, A Viceroy Resort on 26 Feb 2023 start from £995, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sugar Beach, A Viceroy Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sugar Beach, A Viceroy Resort?
Yes, there's an outdoor pool.
Are pets allowed at Sugar Beach, A Viceroy Resort?
Yes, pets are welcome. There's a charge of USD 150 per pet, per night.
Is parking offered on site at Sugar Beach, A Viceroy Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Sugar Beach, A Viceroy Resort?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sugar Beach, A Viceroy Resort and nearby?
Have fun with on-site activities such as sailing, waterskiing and windsurfing. Additional recreation on-site includes aerobics , helicopter/aeroplane tours and pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sugar Beach, A Viceroy Resort also has 2 beach bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Sugar Beach, A Viceroy Resort?
Yes, there are 4 on-site restaurants. Nearby restaurants include Zaka Art Cafe (2.6 mi), De Belle View (2.7 mi) and The Big Yard (2.7 mi).
Does Sugar Beach, A Viceroy Resort have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around Sugar Beach, A Viceroy Resort like?
Sugar Beach, A Viceroy Resort is located on the waterfront, a short 10-minute walk from Piton Falls and 3 minutes' walk from Jalousie Beach. Travellers give top marks for the resort's prime location.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Honeymoon Stop
Beautiful beach, great service, and awesome amenities. That’s why they call it “paradise”.
Kyle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A must visit
EXCEPTIONAL
Brenda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dylan, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helga, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The viceroy is nestled in the most beautiful part of the entire island. The service is outstanding. Think about laying on the beach between the two pitons. We had one of the private residences with an infinity pool. It was fabulous
Sasha, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Sasha, 6-night trip
Verified Expedia guest review

10/10 Exceptional

This property is simply stunning, a gem between the pitons. Most of the villas feel secluded in the forest and you'll call your butler to get a ride down to breakfast, the beach, the gym etc. You will not need to leave the resort if you dont want to, great activities on site daily- BBQs, snorkeling, live music, sunset cruises. Some reviews complain about the cost - this is not the place to be cheap!! Plenty of low-cost options on the island, go stay there if thats your budget. This is a place for luxury, natural beauty and quiet. The service here is absolutely peerless. From your own private butler, to each staff member getting you to where you need to go, they are all warm and welcoming. We were there for a 10 year anniversary and cannot say enough good things about this resort.
Lauren Olson, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and service
Thomas, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful stay, beautiful people, great food
Diana, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Magical resort, brutal extra charges
Suite, private pool, beach, main pool all absolutely incredible. Snorkeling wonderful extra surprise - lots of big fish and good coral. Service good but not perfect, considering it's well over $1000 a night on the room. On arrival, the welcome card was addressed to someone else. One day we had no water, one day no turndown. Food is good but not wow - focus on honeymoon-esque things like steak and lobster, not local produce. In the end the relentless monetization left a sour note. E.g. Main course in restaurant is $60, side $11, then tax and tip. Screwtop wine starts at $75. Cheeseburger is $30 plus tax, tip, and $18 room service fee. Late checkout in an empty resort is $300. The rooms and resort overall are absolutely magical, but this is not a place for people who even look at the bill before signing it...
Ian, 3-night trip
Verified Hotels.com guest review