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All properties in Las Palmas de Gran Canaria, Canary Islands, Spain
1 room, 2 adults

Bull Reina Isabel & Spa

4-star4 stars
Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008, Spain

4-star beachfront hotel with spa, near Las Canteras Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Notes

  • Very well run hotel, with great balcony and views.Mar 4, 2020
  • Wonderful Spanish design with hotel comfort coming of age. Choice and quality of food…Feb 12, 2020

Bull Reina Isabel & Spa

from £116
  • Standard Double Room (Spa access included)
  • Standard Double Room, Ocean View (Spa access included)
  • Junior Suite (Spa access included)
  • Junior Suite, Sea View (Spa access included)
  • Standard Single Room (Spa access included)
  • Single Room, Sea View (Spa access included)
  • Suite, Sea View (Spa access included)

What’s around Bull Reina Isabel & Spa

Landmarks

  • On the beach
  • Las Canteras Beach - 3-minute walk
  • Port of Las Palmas - 41-minute walk
  • Santa Catalina Park - 6-minute walk
  • El Muelle Shopping Center - 9-minute walk
  • Gran Canaria Marina - 16-minute walk
  • Las Arenas Commercial Center - 27-minute walk
  • La Regenta Modern Art Museum - 8-minute walk

Getting around

  • Las Palmas (LPA-Gran Canaria) 31-min drive

At a glance

Key facts

Hotel size

  • This hotel has 225 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
Working away
  • Conference space
  • Conference space size (feet) - 9386
  • Conference space size (meters) - 872
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1964
  • Lift
  • Rooftop terrace
Accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Roma – Overlooking the ocean, this restaurant serves breakfast and dinner.

Summum – This restaurant specialises in fusion cuisine.

Bull Reina Isabel & Spa’s small print

Also known as

  • Hotel Reina Isabel Las Palmas De Gran Canaria
  • Hotel Reina Isabel
  • Bull Reina Isabel & Spa Hotel
  • Bull Reina Isabel & Spa Las Palmas de Gran Canaria
  • Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria
  • Bull Reina Isabel & Spa Las Palmas de Gran Canaria
  • Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in is available.

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Bull Reina Isabel & Spa

  • Does Bull Reina Isabel & Spa offer free cancellation for a full refund?
    Yes, Bull Reina Isabel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Bull Reina Isabel & Spa currently open?
    This property is closed from 17 March 2020 to 18 October 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Bull Reina Isabel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Bull Reina Isabel & Spa?
    Yes, there's free self and valet parking. Parking spaces may be limited.
  • Is there a pool at Bull Reina Isabel & Spa?
    Yes, there's an outdoor pool.
  • Are pets allowed at Bull Reina Isabel & Spa?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Bull Reina Isabel & Spa?
    You can check in starting at 4:00 PM. Check-out time is 11:00 AM.
  • Are there restaurants at or near Bull Reina Isabel & Spa?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Restaurante Típico Español (3-min walk), El Cerdo Que Ríe (3-min walk) and Buffet Casa Chen (3-min walk).

Recent reviews

Superb 9.0 From 416 reviews

Very good 8.0
No to bad
Jorge, gb2 night family trip
Very good 8.0
Great spot and good hotel - spa is good but a bit small in the steam and sauna rooms.
William, gb7 night trip
Good 6.0
Good not great
It was OK. Nothing wow, but clean, efficient, comfortable. A bit business like for a resort hotel. Breakfast was mediocre. Location right on beachfront and hotel bar were great. Staff were friendly and efficient. Didn't try the spa so can't comment on that
John, gb3 night family trip
Exceptional 10.0
Perfect for a relaxing break
Great location, great hotel and amazing spa experience. The view from sauna is amazing. Breakfast choice is varied and good. Sets you up for the day and you won’t go hungry for hours! Would stay here again.
gb3 night trip
Very good 8.0
Very good hotel but suite furniture uncomfortable
Anticipating less than perfect weather we booked a Junior suite which was clean, had a large sea facing balcony, a very comfortable bed in or on which we spent a lot of time because the chairs in the sitting area were so uncomfortable. Paying for this added sitting room was a waste of money. Apart from that this is a very well run hotel with exceptionally good staff and good food.
Duncan, gb7 night romance trip
Very good 8.0
Great Location.
Excellent location. Good buffets - both breakfast and evening. Good reception staff. Good Spa and outdoor pool. We were only there for 3 nights and did not worry about room limited view. good to consider your needs upon booking.
David, gb3 night romance trip
Very good 8.0
Excellent location, hotel with easy access to beach and walks.
Christopher, gb2 night romance trip
Exceptional 10.0
A wonderfully relaxing hotel
We have just returned from a wonderfully relaxing week at this hotel. The staff couldn’t have been more welcoming and helpful. The buffet style breakfast and dinner was excellent with plenty of variety. The hotel is situated within a couple of steps from a well kept beach, providing free sun beds and parasol. We also enjoyed the roof top pool and the spa facilities. We definitely plan to return ....
Stephanie, gb7 night romance trip
Good 6.0
we booked the hotel as it was one of the few with car parking, however on the 2nd night hotel had given all their car parking away to people attending an event in the hotel so guests had to find other arrangements, hotel porter & front desk staff were very unhelpful with this or when they finally they gave us directions it was a 25min walking route they supplied knowing we had to drive to park a car ?? The english sections of the in-room hotel information had been removed & not replaced, the bits with times of hotel the bars/restaurants were out of date. Very overpriced for very basic facilities.
gb2 night business trip
Exceptional 10.0
Charming Hotel
Lovely hotel in a beautiful setting. The spa is a real treat with stunning views. Wish we could have stayed another night.
Andrea, gb1 night romance trip

Bull Reina Isabel & Spa

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