Hotel Bardo

5.0 star property
Luxury hotel in Tulum City Center with spa and outdoor pool
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Hotel Bardo

Photo gallery for Hotel Bardo

Outdoor pool
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Overview of Hotel Bardo

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Communal living room
  • Front desk safe
Feel at home
  • Private pool
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Deluxe Cabin

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Villa

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Tulum City Center
  • Tulum National Park - 5 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Gran Cenote - 6 min drive
  • Tulum Beach - 13 min drive
  • Las Palmas Public Beach - 17 min drive
  • Playa Paraiso - 19 min drive
  • Soliman Bay - 25 min drive
  • Xel-Há Park - 17 min drive
  • Dos Ojos Cenote - 24 min drive
  • Sian Ka'an Biosphere Reserve - 78 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive


  • Palma Central - 7 min walk
  • El Camello Jr - 9 min walk
  • Taqueria el Sabor Mexicano - 11 min walk
  • Fondo de Bikini - 12 min walk
  • Bal Nak' - 13 min walk

About this property

Hotel Bardo

When you stay at Hotel Bardo, you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a terrace.


English, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms


  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (18 years old and younger) are not allowed


  • Pets allowed (dogs only, up to 44 lb per pet)*
  • Service animals welcome
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Full-service spa
  • Lockers available


  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private pool
  • In-room massage
  • Garden
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


The on-site spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.


Milam – On-site fine-dining restaurant.
Bardo's Bar – On-site cocktail bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 20 per person


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Does Hotel Bardo offer free cancellation for a full refund?
Yes, Hotel Bardo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Bardo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Bardo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Bardo?
Yes, dogs are welcome, with a maximum weight of 44 lb per pet. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Bardo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Bardo?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Bardo and nearby?
Hotel Bardo has a spa and private plunge pools, as well as a garden.
Are there restaurants at or near Hotel Bardo?
Yes, there's an on-site restaurant, Milam.
Does Hotel Bardo have any outdoor private spaces?
Yes, every room features a private pool, a private plunge pool and a garden.
What's the area around Hotel Bardo like?
Hotel Bardo is in Tulum City Center, a short 18-minute walk from Dos Aguas Park.







Staff & service




Property conditions & facilities




10/10 Exceptional

We had a great stay at Bardo. The hotel is very relaxing and avoids the party crowds of tulum beach area. I would say you do need a car to stay here bc it’s not really walkable to much. The property itself is so relaxing and we ended up eating dinner and breakfast at the restaurant so we never left during our one night stay.
Danielle, 1-night trip
Verified guest review

10/10 Exceptional

Trent, 2-night family trip
Verified guest review

10/10 Exceptional

This was by far the best hotel we stayed in, the private pool we had with our room we loved and the public pool I believe we enjoyed the most. The best part was our room and I loved that it didn’t have a TV ☺️. Jay was our go to guy for everything and he was so helpful and informative, we definitely plan on going back . Thank you Jay for making our stay so comfortable
Lourdz Bienca, 6-night romance trip
Verified Expedia guest review

6/10 Good

Derrick, 3-night trip
Verified guest review

6/10 Good

My stay was okay. The property has good qualities like the staff, which are very friendly and helpful. The only downside is how many bugs and spiders are in the rooms. But I guess that’s to be expected in the jungle.
Verified Expedia guest review

10/10 Exceptional

Everything at Hotel Bardo was amazing. We stayed 3 days for our 10 year wedding anniversary. The room, food, pool and hospitality was of excellent service. I would highly recommend this hotel to anyone!
Justin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tabitha, 3-night trip
Verified Expedia guest review

10/10 Exceptional

If you’re looking for a place to get away from the hustle and bustle this is the place. The hotel is beautiful and the staff is friendly and welcoming. I will definitely stay here again when I’m in Tulum.
Tiffany, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel!! will defiantly come back!
Chana, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I absolutely loved my stay here! The hotel is very chic. The villas are nicely designed, decorated, and well-maintained! You could feel how much effort they put it to make sure you have a great experience. The sheets smell clean and soft. I love their daily yoga class and the food offered in their restaurant. The concierge service is very helpful. They even offer bikes to ride around. Parking was easy and conviennent! Absolutely loved my stay here!
Yuen, 3-night romance trip
Verified Expedia guest review