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All properties in Lancaster, England, United Kingdom

Holiday Inn Lancaster

4-star hotel in Lancaster with spa and indoor pool

  • Free WiFi and free parking
From
£59

Image gallery

  • Spa
  • Spa
  • Pool
  • Indoor Spa Tub
  • Spa
Spa. Image 1 of 79.
1 / 79Spa
7.8.Good.
  • Room was looking a bit dated and tired. But was clean. The heat was overbearing even…

    Feb 19, 2021

  • Good location easy access to motorway and Morecambe/Lancaster staff very friendly, rooms…

    Feb 16, 2021

See all 407 reviews

Official standards

This property advises that it adheres to We're Good To Go (UK) and Bureau Veritas (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
Convenient
Quiet
Safe
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 156 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cots/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden

What’s around

  • On the riverwalk
  • Lune Aqueduct - 14-minute walk
  • The Centre at Halton - 23-minute walk
  • St John's Historic Church - 34-minute walk
  • Grand Theater - 34-minute walk
  • Judges' Lodgings - 37-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Deluxe Room
  • Room, 2 Single Beds, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking
  • Executive Room, 2 Single Beds, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Location

  • On the riverwalk
  • Lune Aqueduct - 14-minute walk
  • The Centre at Halton - 23-minute walk

What’s around

Landmarks

  • On the riverwalk
  • Lune Aqueduct - 14-minute walk
  • The Centre at Halton - 23-minute walk
  • St John's Historic Church - 34-minute walk
  • Grand Theater - 34-minute walk
  • Judges' Lodgings - 37-minute walk
  • Cottage Museum - 38-minute walk
  • The Dukes - 38-minute walk
  • Lancaster Maritime Museum - 39-minute walk
  • Church of St Mary - 39-minute walk
  • Lancaster City Museum - 40-minute walk

Getting around

  • Manchester Airport (MAN) 62-min drive
  • Bare Lane Station 7-min drive
  • Carnforth Station 8-min drive
  • Morecambe Station 8-min drive

At a glance

Hotel size

  • This hotel has 156 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 2 per room
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Playground on site
  • Bicycle rentals nearby
  • Health club

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 215
  • Conference space size (meters) - 20
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • German
  • Polish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay films
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spirit Health Club. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Traders Bar – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Holiday Inn Lancaster Hotel
  • Holiday Inn Lancaster Hotel
  • Holiday Inn Lancaster Lancaster
  • Holiday Inn Lancaster an IHG Hotel
  • Holiday Inn Lancaster Hotel Lancaster
  • Holiday Inn Lancaster
  • Lancaster Holiday Inn
  • Holiday Inn Lancaster Hotel Lancaster
  • Holiday Inn Lancaster Hotel
  • Holiday Inn Lancaster Lancaster
  • Holiday Inn Lancaster an IHG Hotel
  • Holiday Inn Lancaster Hotel Lancaster

Optional extras

English breakfast is offered for an extra charge of GBP 14.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Lancaster does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
  • Yes, Traders Bar offers British cuisine. Nearby restaurants include Siam Balcony (2.1 mi), The Tap House (2.5 mi) and Diggles (2.5 mi).
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Holiday Inn Lancaster also has a sauna and a health club, as well as a picnic area and a garden.
7.8.Good.
  • 8.0.Very good

    Good clean hotel

    Richy, 4 night business trip, Feb 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good service at a difficult time

    Arrived at hotel at 1.30am after a long day, wasnt quite with it but staff helped with covid check in. Got to room to find power to tv was off but rang down and the night manager came up straight away, said he knew what it was and sorted it in a few mins. It said you only know how good service is when something goes wrong and i believe thats true. I have every faith that when i stay here again any problem will be sorted quickly, without fuss and in a professional way. You cant say that about most hotels i stay in Room was lovely too and the late check out was welcomed after my late arrival

    stephen, 1 night business trip, Jan 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Room was freezing cold on arrival and took a few hours to get warm. COVID precautions were good and sensible.

    1 night business trip, Jan 2, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Good during covid times.

    Staff were great, covid measures were great, hotel a little tired but all in all not bad at all.

    Anthony, 1 night business trip, Dec 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Everything was great apart from the room was really cold and I couldn’t get the heating to work. Food was lovely, staff was lovely and would stay again.

    Lynsey, 1 night business trip, Oct 19, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Great place to catch Covid!

    The hotel was great until breakfast. I had a 7:30 Saturday booking and requested to be away from the large group that were already in the restaurant. I was placed in a booth just to the side of the group. A little later the restaurant manager brought over a guest (that I didn't know) and recommended he could sit at my table. Before I could say anything the manager had left. A few minutes later another guest came over and also sat at my table. It was only then that the two guests sat opposite me realised that I wasn't a member of their motorcycle tour group. It was explained to me that they can recognise leathers or helmets and they just assumed I was part of their group since I was sat near to them. The guests themselves were great and I did not want to make a scene or appear hostile to them. On leaving the restaurant I explained to the manager that I was not happy with the apparent ignoring of social distancing rules and was told it was my fault since I should have complained earlier. When I mentioned that she had walked off before I had a chance to complain I was told it is very busy at present because of the large group.

    Philip, 1 night trip, Oct 9, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Dissapointing

    The room was comfortable but unfortunately there was such a strong smell of urine in the bathroom. It was either where the flooring hadn’t been thoroughly cleans from splashes or they have a drain problem. The food was poor quality so we ended up eating out most of the time. They advertised that the Starbucks coffee station was open day 3 out of our 4 night stay but they didn’t have the right ingredients and offered has an instant sachet powdered chocolate for my mocha. I appreciate that not all things are going to be available because of the pandemic but they shouldn’t have opened it if they weren’t fully stocked

    4 night trip, Oct 9, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Executive rooms rip off

    Why is an executive room £30 more than a standard room, but exactly the same? Rip off.

    Darren, 1 night business trip, Oct 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Charged twice for 1 stay!!

    The stay was ok but discovered a month later when my credit card statement arrived I had been charged twice, had a real job sorting it out with hotel reception and felt it was my fault the way I was spoken to.

    Ian, 1 night business trip, Oct 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good stay

    Great room. Good facilities. Restaurant food good. All covid secure.

    Gary, 1 night family trip, Oct 2, 2020

    Verified Hotels.com guest review

See all 407 reviews