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Mercure Stratford-upon-Avon Shakespeare Hotel

Photo gallery for Mercure Stratford-upon-Avon Shakespeare Hotel

Exterior
Classic Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk
Classic Twin Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Classic Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk
Classic Twin Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Mercure Stratford-upon-Avon Shakespeare Hotel

UNESCO Sustainable Travel Pledge

Mercure Stratford-upon-Avon Shakespeare Hotel

4-star property
4-star hotel in Stratford-upon-Avon City Centre with restaurant and bar/lounge

8.2/10 Very good

1,006 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Connecting rooms available
The price is £62
Price available on 12/2/2023
Map
Chapel Street, Stratford-upon-Avon, England, CV37 6ER

Room options

About this area

What's nearby

  • In Stratford-upon-Avon City Centre
  • Cotswolds - 16 min drive
  • Warwick Castle - 15 min drive

Getting around

  • Coventry (CVT) - 23 min drive
  • Birmingham Airport (BHX) - 32 min drive
  • Oxford (OXF) - 50 min drive
  • Stratford-upon-Avon Parkway Station - 6 min drive
  • Wilmcote Station - 8 min drive
  • Stratford-Upon-Avon Station - 11 min walk

Restaurants

  • Vintner - 2 min walk
  • Emporium Tea Room - 2 min walk
  • Wildwood Kitchen - 2 min walk
  • Lambs - 3 min walk
  • The Opposition Bistro - 3 min walk

About this property

Mercure Stratford-upon-Avon Shakespeare Hotel

Located near a train station, Mercure Stratford-upon-Avon Shakespeare Hotel is a great choice for a stay in Stratford-upon-Avon. For a bite to eat, guests can visit Restaurant, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and restaurant.

Languages

English, Hungarian, Italian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 per room)*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Golfing nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1764
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby

Accessibility

  • Lift
  • Wheelchair-accessible parking

Languages

  • English
  • Hungarian
  • Italian
  • Polish
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 16 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Parking

  • Self-parking costs GBP 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Mercure Stratford-upon-Avon
Mercure Shakespeare
Mercure Shakespeare Hotel
Mercure Shakespeare Hotel Stratford-upon-Avon
Mercure Shakespeare Stratford-upon-Avon
Mercure Stratford-upon-Avon Hotel
Mercure Stratford-upon-Avon Shakespeare
Mercure Stratford-upon-Avon Shakespeare Hotel
Shakespeare Hotel
Shakespeare Mercure
Mercure Stratford-upon-Avon Shakespeare Hotel Hotel

Frequently asked questions

Does Mercure Stratford-upon-Avon Shakespeare Hotel offer free cancellation for a full refund?
Yes, Mercure Stratford-upon-Avon Shakespeare Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Stratford-upon-Avon Shakespeare Hotel?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Mercure Stratford-upon-Avon Shakespeare Hotel on 12 Feb 2023 start from £62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Stratford-upon-Avon Shakespeare Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Stratford-upon-Avon Shakespeare Hotel?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of GBP 10.00 per pet, per night. Food and water bowls are available.
Is parking offered on site at Mercure Stratford-upon-Avon Shakespeare Hotel?
Yes. Self-parking costs GBP 15 per night. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Stratford-upon-Avon Shakespeare Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Stratford-upon-Avon Shakespeare Hotel and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course.
Are there restaurants at or near Mercure Stratford-upon-Avon Shakespeare Hotel?
Yes, there's an on-site restaurant, Restaurant. Nearby restaurants include Café Rouge (3-min walk), 37 Cafe (3-min walk) and The Fourteas (4-min walk).
What's the area around Mercure Stratford-upon-Avon Shakespeare Hotel like?
Mercure Stratford-upon-Avon Shakespeare Hotel is in Stratford-upon-Avon City Centre, a short 3-minute walk from Royal Shakespeare Theatre and 2 minutes' walk from Shakespeare Birthplace Trust. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.3/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

6/10 Good

Regular friends meet up
A lovely location, with a beautiful lounge area where we sat and chatted with our friends while we enjoyed a drink. We always came here pre pandemic to celebrate a birthday this time of the year, so usually about 8 of us, this time only 5, so was pleased to return. The rooms are tired, also empty soap containers, which they sorted easily and quickly. The first day we had a lovely breakfast and went out about 11, when we returned about 4 our room wasn't done, no tea bags and milk replenished. No bed made. Didn't want to make a fuss as we were celebrating and didn't want to spoil the occasion. Lovely staff and breakfast. Car park expensive, but easy.
Kathy, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lyndsay, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely stay
This is a perfect location, bang in the centre and yet very quiet. Staff very helpful, our fridge didn’t work and it was dealt with quickly. Comfy beds, lots of hot water even at peak times. Friendly efficient staff. Hotel a bit tired but at the price we thought it was perfect for us.
Elizabeth, 2-night trip
Verified Hotels.com guest review

6/10 Good

Philip, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lovely hotel, it's appeal for us location and authentic historical building.Their were issue's, due I think to understaffing, their was no Christmas dinner on offer,we were expecting to dine in the restaurant, Christmas day, using the daily menu, but were seated at low tables in the lounge area, not much of an occasion.The lady that served us was excellent though.Nice touches with sweets and mince pies on offer in reception area.The fires were not lit often enough.May have encouraged people to sit more often in social areas No charge for our dog,a good thing. We have stayed at this hotel, numerous occasions but maybe not Christmas again, due to understaffing , which reflects in lack of service.
Gail, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Lorraine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Short stay for the Cristmas market.
Hotel well positioned to the town centre Creaking floors added to the historic ambience of the hotel. Service was excellent and bedroom warm and cozy, essential during the very cold weather during the Christmas market.
2-night trip
Verified Hotels.com guest review

6/10 Good

Jane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful Hotel, Tudor Hostelerie.
Our room was lovely, with a half-tester bed, beautiful beams, fridge, hair dryer, iron and board. Clean, modern, tiled bathroom, with beams and Tudor windows. Our only issue was with the heating. The radiator was on full and the thermostat couldn't be adjusted. On asking for help at reception, we were told to open the window. The air con was set to heat the room, as it was needed in other rooms on this setting! Not a very satisfactory solution, with our room on the main street, on a Friday night! The breakfast was buffet style, fruit, cheese, meats, yogurt, juice, cereals, toppings, pastries, toast, full cooked breakfast.
Emma-Jane, 2-night trip
Verified Hotels.com guest review

8/10 Very good

colin, 1-night trip
Verified Hotels.com guest review