Sheraton Quito Hotel

Photo gallery for Sheraton Quito Hotel

Lobby
Indoor spa tub
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
LED TV

Overview of Sheraton Quito Hotel

Sheraton Quito Hotel

5.0 star property
Luxury hotel with 2 restaurants, connected to a shopping centre, near Quicentro Shopping

9.0/10 Superb

179 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is £111
Price available on 5/11/2022
Map
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference centre
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In La Carolina
  • Monument to the Equator - 45 min drive
  • Quicentro Sur Mall - 39 min drive

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Cook's - 2 min walk
  • Juan Valdez Café - 3 min walk
  • Vía Partenope - 3 min walk
  • TGI Friday's - 3 min walk
  • Strada - 3 min walk

About this property

Sheraton Quito Hotel

5-star luxury hotel in the heart of La Carolina
You can look forward to a round-trip airport shuttle, a terrace and a coffee shop/cafe at Sheraton Quito Hotel. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a facial, a body treatment or aromatherapy. Enjoy local and international cuisine and al fresco dining at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), an area shuttle and an area shuttle
  • A 24-hour front desk, luggage storage and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 136 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and climate-controlled air conditioning.
Other amenities include:
  • Egyptian cotton sheets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Restaurante Cook's – This restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Restaurante Las Fragatas – This restaurant specialises in local and international cuisine and serves breakfast and lunch. Open daily.
Bakery&Deli – This coffee shop specialises in local and international cuisine and serves breakfast and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
  • Administrative fee: USD 1.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 25.50 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 36.60 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Sheraton Quito
Quito Hotel Sheraton
Quito Sheraton
Sheraton Hotel Quito
Sheraton Quito
Sheraton Quito Hotel
Four Points Quito
Quito Four Points
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel Quito

Frequently asked questions

Does Sheraton Quito Hotel offer free cancellation for a full refund?
Yes, Sheraton Quito Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Quito Hotel?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at Sheraton Quito Hotel on 4 Nov 2022 start from £111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Quito Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sheraton Quito Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Quito Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sheraton Quito Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at Sheraton Quito Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Sheraton Quito Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a steam room.
Are there restaurants at or near Sheraton Quito Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining and local and international cuisine. Nearby restaurants include TGI Friday's (3-min walk), Strada (3-min walk) and Creppes & Waffles (3-min walk).
What's the area around Sheraton Quito Hotel like?
Sheraton Quito Hotel is in La Carolina, a short 1-minute walk from Quicentro Shopping and 4 minutes' walk from Atahualpa Olympic Stadium. Travellers say that the area is central and good for shopping.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

A good choice
Amazing service and staff friendliness. Not so good food
ALEJANDRO, 2-night business trip
Verified Hotels.com guest review

6/10 Good

I would recommend the hotel- it is clean and well located- but it didn’t have a great vibe.
Danielle, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I like the staff es the best , the person who clean the room very good the bottoms, the people at the door excellent, all the staff well training. thanks for all your love
Greis, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff is fantastic
Greis, 3-night trip
Verified Expedia guest review

8/10 Very good

Claudia S, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome- Safe Stay
Excellent service overall! Everyone was so cordial and polite! I’ll be back for sure.
Natasha, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

tours would pick you up there, their was several restaurants in walking distance, security was good. & a large shopping center was near
keith, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Always friendly
keith, 4-night trip
Verified Expedia guest review

8/10 Very good

Nice!!
BERLY, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place to stay at a very nice and convenient location.
Jose, 1-night family trip
Verified Expedia guest review