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Mercure Leicester The Grand Hotel, Leicester

4 stars4 stars
Granby StreetLeicesterEnglandLE1 6ESUnited Kingdom, 0203 027 9779
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Good3.6 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
198See all 198 Hotels.com reviews
From 812 reviewsTripAdvisor Traveller Rating

Mercure Leicester The Grand Hotel, Leicester

Hotel Info: 020 3027 9803

from £70
  • Classic Room, 1 Double Bed
  • Classic Room, 2 Single Beds
  • Classic, One Double and Two Single Beds
  • Privilege, Room, 1 Double Bed
  • Superior Double Room
  • Classic Room, 1 Single Bed

At a glance

Key facts

Hotel size

  • This hotel has 104 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Also known as

  • Mercure Leicester Grand Hotel
  • Mercure Grand Hotel
  • Mercure Leicester Grand
  • Mercure Leicester Hotel Leicester

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self-parking costs GBP 8.00 per night

Buffet breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Marcos New York Italian – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.

Mercure Leicester The Grand Hotel, Leicester’s small print

Also known as

  • Mercure Leicester Grand Hotel
  • Mercure Grand Hotel
  • Mercure Leicester Grand
  • Mercure Leicester Hotel Leicester

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self-parking costs GBP 8.00 per night

Buffet breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 198 reviews

Mercure Leicester The Grand Hotel, Leicester
Poor1.0 / 5
Disappointing stay
The room had a musky smell and very small and out dated. The bathroom was also out dated and the toilet flush was not working and shower pressure was very poor. Overall a very disappointing hotel stay. Didn’t sleep all night due to the smell.
1 night business trip
Mercure Leicester The Grand Hotel, Leicester
Poor1.0 / 5
Very Tiny Rooms & not a good service
Very tiny rooms. Bathroom has a sink with separate taps for hot & cold water & that too at 2 different corners of the sink, so you use either burning hot water or ice cold water. During checkout, when I complained about this, instead of acknowledging my complaint, I was suggested to use cold water as ''Use of cold water in morning is good''. Would NOT recommend this hotel.
1 night business trip
Mercure Leicester The Grand Hotel, Leicester
Poor1.0 / 5
Not up to standard
Was very surprised that the hotel which has five floors only has one small lift. This means lots of waiting for lift or using stairs. The lift does not even go to the fifth floor. The room was okay but for four stars thought it would be better. Only had towels for one person which we had to ask for more. The room did not have curtains which was frustrating, just blinds which did not keep the light out and meant for a poor nights sleep. The shower worked for one person but then the water stopped. Very disappointing. Would not go again. Four stars and big rate left is very disappointed.
1 night romance trip
Mercure Leicester The Grand Hotel, Leicester
Fair2.0 / 5
I won't be staying here again
I didn't sleep well, the walls to the corridor are fine and the door didn't sit well, so every time some opened the door to the stair our door banged and everything someone walked down the corridor I could hear everything. It was a Saturday night so there were a lot of drunk people coming and going. Also I could hear the night staff talking to the police, I didn't need to know that TV where being stolen from the hotel. The hotel is a beautiful looking build so I was disappointed with my experiences. I had an important match the next day and needed a good night's sleep, which I missed.
1 night business trip
Mercure Leicester The Grand Hotel, Leicester
Good3.0 / 5
For the price the rooms aren't great and great. Worn down furniture. Orientation was confusing.
1 night trip

See all reviews

Mercure Leicester The Grand Hotel, Leicester

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