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Mercure Leicester The Grand Hotel

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Granby StreetLeicesterEnglandLE1 6ESUnited Kingdom, 0203 027 9779

4-star hotel with restaurant, near New Walk Museum
  • Free WiFi
Good7.0
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
Room
Room needs to be improved
173See all 173 Hotels.com reviews
From 923 reviewsTripAdvisor Traveller Rating

Mercure Leicester The Grand Hotel

Hotel Info: 020 3027 9803

from £72
  • X-Standard room
  • xDouble
  • X-Executive Double room
  • X-Deleted
  • x2 Single Beds
  • x1 Twin Bed
  • x1 Double Bed Non Smoking
  • x1 Twin Bed Non Smoking
  • xExecutive 1 Double Bed Non Smoking
  • xExec 1 Double w/Breakfast Non Smoking
  • xxDelete
  • xxDelete
  • xxDelete
  • xxDelete
  • xxDelete
  • Classic Room, 1 Single Bed
  • Superior Double Room
  • xxDelete
  • Classic Room, 1 Double Bed
  • Classic Room, 2 Single Beds
  • Classic, One Double and Two Single Beds
  • Privilege, Room, 1 Double Bed
Want more choice? Check out our other properties in Leicester.

At a glance

Key facts

Hotel size

  • This hotel has 104 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 30-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Marcos New York Italian – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.

Mercure Leicester The Grand Hotel’s small print

Also known as

  • Mercure Leicester Grand Hotel
  • Mercure Grand Hotel
  • Mercure Leicester Grand
  • Mercure Leicester Hotel Leicester

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self-parking costs GBP 8.00 per night

Buffet breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Leicester The Grand Hotel

Landmarks

  • Heart of Leicester
  • New Walk Museum (8-minute walk)
  • Leicester Cathedral (9-minute walk)
  • Highcross Shopping Centre (9-minute walk)
  • Jewry Wall (13-minute walk)
  • Curve Theatre (4-minute walk)
  • Leicester Market (4-minute walk)
  • Leicester Town Hall (4-minute walk)

Getting around

  • East Midlands (EMA) 34-min drive
  • Nottingham (NQT) 36-min drive
  • Coventry (CVT) 38-min drive
  • Birmingham (BHX) 47-min drive
  • Leicester Station 5-min walk
  • Leicester Narborough Station 16-min drive
  • Loughborough Station 25-min drive
  • Self parking (surcharge)

Recent reviews

Good 7.0 From 173 reviews

Mercure Leicester The Grand Hotel
Exceptional10.0
Grand hotel
Stayed for wedding,good location nice staff and hotel,although hotel a little bit tired
John, gb2 night trip
Mercure Leicester The Grand Hotel
Fair4.0
Ask for a decent room
Original room was disgusting. Broken shower blood on the walls stained curtains and torn bed frame. Damp and in need of serious attention I was moved to another room. Basic but much better than the first
Neil, gb1 night trip
Mercure Leicester The Grand Hotel
Good6.0
Face lift hasn't addressed underlying problems
Good location and nicely furnished but the room was always too hot or too cold, the bathroom was very basically appointed and I had to pay for parking. Not what I'd expect from a 4* hotel. Staff often seemed distracted on front desk, either trying to do 2 things at once or on the phone. The new interior of the lobby and restaurant has made a massive difference, but they seem to have gone for glitz rather than addressing basic issues like draughts and noise.
Redvers, gb1 night business trip
Mercure Leicester The Grand Hotel
Good6.0
Fit from far away
Looks great from outside, but rooms are dated and in badly need of a refurb. Our room was a major fire hazard, as both the bed and the dresser blocked the door - this was made clear when the fire alarm went off at 7am Saturday morning. The bathroom lock didn't work, neither did the the barrier for the car park - when you can't get into the hotel for the first 10mins, it hardly makes a good impression. The staff at both check in and check out made the whole thing a bit of a chore. Entrance and public areas looked great, but dont reflect the rooms. All in all, for the price and location, I would probably stay again, if only for a place to rest after enjoying alternative venues near by.
Calum, gb1 night romance trip
Mercure Leicester The Grand Hotel
Good6.0
Call a single room a single room
Double bed with 12 inch space to enter, no room for a bedside table in room 309, but happy to be in quiet area facing inside and in a clean room. Difficult to open window, no air conditioning control found. Staff very helpful and downstairs sitting area with bar was comfortable.
A Traveller, gb2 night trip with friends

See all reviews

Mercure Leicester The Grand Hotel

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