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All properties in Chester, England, United Kingdom
1 room, 2 adults

Mercure Chester Abbots Well Hotel

4-star4 stars
Whitchurch Road Christleton, Chester, England, CH3 5QL, United Kingdom

4-star hotel with spa, near Chester Cathedral
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice hotel, though looking a 'little tired' could do with an update.Mar 19, 2020
  • Really good as a base to visit other places. Mostly alright although the interior outside…Mar 13, 2020

Mercure Chester Abbots Well Hotel

  • Classic Double Room, 1 Double Bed
  • Classic Room, 2 Single Beds
  • Superior Suite, 1 Double Bed
  • Family Room, Multiple Beds (Classic)
  • Privilege, Double Room, 1 Double Bed
  • Double Room, 1 Double Bed

What’s around Mercure Chester Abbots Well Hotel

Landmarks

  • Chester Cathedral - 38-minute walk
  • Chester City Walls - 42-minute walk
  • Caldy Valley Nature Park - 20-minute walk
  • St Paul's Church - 21-minute walk
  • Grosvenor Park - 34-minute walk
  • Eastgate Clock - 36-minute walk
  • Vicars Cross Golf Club - 37-minute walk
  • The Rows of Chester - 37-minute walk

Getting around

  • Liverpool (LPL-John Lennon) 38-min drive
  • Manchester (MAN) 38-min drive
  • Bache Station 7-min drive
  • Chester Station 9-min drive
  • Ellesmere Port Station 9-min drive

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self-parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Bulgarian
  • English
  • French
  • Polish
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

Dining

The Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Mercure Chester Abbots Well Hotel’s small print

Also known as

  • Mercure Chester Abbots Well Hotel
  • Mercure Hotel Chester Abbots Well
  • Mercure Chester Abbots Well
  • Mercure Chester Abbots Well Hotel Hotel
  • Mercure Chester Abbots Well Hotel Chester
  • Mercure Chester Abbots Well Hotel Hotel Chester
  • Mercure Abbots Well Hotel
  • Mercure Chester Abbots Well
  • Mercure Abbots Well
  • Chester Ramada
  • Mercure Chester Abbots Well
  • Mercure Chester Abbots Well Hotel Hotel
  • Mercure Chester Abbots Well Hotel Chester
  • Mercure Chester Abbots Well Hotel Hotel Chester

Policies

Guests can rest easy knowing that there's carbon monoxide detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Chester Abbots Well Hotel

  • Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?
    Yes, Mercure Chester Abbots Well Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Mercure Chester Abbots Well Hotel currently open?
    This property is closed from 27 March 2020 to 30 November 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Mercure Chester Abbots Well Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Chester Abbots Well Hotel?
    Yes, there's free self parking.
  • Is there a pool at Mercure Chester Abbots Well Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Mercure Chester Abbots Well Hotel?
    Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is 11:00 AM.
  • Are there restaurants at or near Mercure Chester Abbots Well Hotel?
    Yes, there's an on-site restaurant that serves British cuisine. Nearby restaurants include Ring o' Bells PH (10-min walk), Siam (2 mi) and Old Harkers Arms (2 mi).

Recent reviews

Good 7.0 From 365 reviews

Exceptional 10.0
Good, comfortable
Very nice suite, barman serving afternoon tea was very nice, sandwiches nice, scone a bit dry and lacking fruit. Reception staff could be a bit better, could feel there morale was down. Would stay again though. Very nice, comforta and good parking
William, gb3 night trip
Very good 8.0
Great room, size and services. Amazing staff.
Had the superior suit, fantastic room great services in there and a good size comfortable bed. My only downside which was raised to the staff who said they would look into it was the shower it was a beautiful fantastic shower, just took a long time too heat up and a get pressure up. During my stay all the staff at he bar, in the restaurant or on the desk were all very friendly and helpful.
Lawrence, gb1 night trip
Exceptional 10.0
Mercure Chester Abbots Well Hotel
Shower had very little pressure
Steve, gb1 night trip
Good 6.0
Average
Rooms, check-in and breakfast we could not fault! Bar prices and barman’s attitude is a different story! Very overpriced (a little annoying when watched the barman give free drinks to 2 young ladies) he also tried to charge us different prices everytime we went to the bar for the same round of drinks! Apart from this a good stay
gb1 night trip
Very good 8.0
Lots of positives
Hotel has a lot of positives - Great location, quiet, comfy beds, excellent staff and tasty breakfast. Negative - it’s dated and a bit tired in places.
Anna, gb1 night business trip
Very good 8.0
Great room. Shame hot water was very stuttery.
gb1 night trip
Exceptional 10.0
Great location and atmosphere
Great location, really happy, helpful and friendly staff. Room good size and clean. Nice bed. Maybe could do with a little freshen up in terms of decor. Would highly recommend.
Jonathan, gb3 night trip
Exceptional 10.0
Mecure.
For the price it's really good. Pool with jacuzzi and sauna etc. Plenty of parking. Nice people working there, all in all a great stay. Will be back again.
David, gb1 night trip
Good 6.0
Few problems with the room however house keeping manager dealt with these
Aoiffe, gb1 night trip
Fair 4.0
Rooms good value food poor
Avoid the breakfast- awful. No proper eggs, no green tea, cheapest possible food.
Andy, gb1 night business trip

Mercure Chester Abbots Well Hotel

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