Mercure Chester Abbots Well Hotel, Chester: Info, Photos, Reviews

All properties in Chester, England, United Kingdom

In-room safe, desk, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Amenities
Policies

4-star hotel with spa, near Grosvenor Park

7.0/10 Good

998 verified Hotels.com guest reviews

Property highlights

Free parking

Pool

Free WiFi

Pet-friendly

Gym

Bathtub

Price available on 16/4/2023

Whitchurch Road Christleton, Chester, England, CH3 5QL

Guests rated this location 7.9/10 - Good

Main amenities

24-hour front desk
24-hour room service
Breakfast available
Conference centre
Daily housekeeping
Fitness centre
Full-service spa
Indoor pool
Restaurants and bar/lounge
Sauna
Steam room
Terrace

For families

Daily housekeeping
Free cots/infant beds
Garden
Laundry facilities
Private bathroom
Terrace

Room options

About this area

What's nearby

Chester City Walls - 5 min drive
Chester Racecourse - 6 min drive
Chester Zoo - 8 min drive
Cheshire Oaks Designer Outlet - 13 min drive
Delamere Forest - 13 min drive

Getting around

Liverpool (LPL-John Lennon) - 39 min drive
Manchester Airport (MAN) - 39 min drive
Chester Station - 7 min drive
Ellesmere Port Station - 9 min drive
Bache Station - 10 min drive

Restaurants

Rake & Pikel - 3 min drive
The Old Harkers Arms - 5 min drive
Bluestone Bar - 18 min walk
The Cornerhouse - 4 min drive
Garden Room & Terrace - 4 min drive

About this property

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel puts you within a 10-minute drive of Chester Zoo. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Brasserie, which serves British cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this upmarket hotel. The location and comfortable guest rooms get great marks from fellow travellers.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Hand sanitiser provided

Individually wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

126 rooms

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Express check-in/out available
Check-out time is 11:00 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required

Pets

Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free on-site self-parking

Property amenities

Food and drink

Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
24-hour room service
Bar/lounge
Snack bar/deli

What to do

Shopping

Working away

Conference centre
Meeting rooms

Services

24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Tour/ticket assistance

Facilities

An indoor pool
Banquet hall
Fitness centre
Full-service spa
Garden
Safe-deposit box at front desk
Sauna
Steam room
Terrace

Accessibility

Accessible bathroom (selected rooms)
Bathroom emergency pull cord
Grab bar near toilet
In-room accessibility (selected rooms)
Lift

Languages

Bulgarian
English
French
Polish
Portuguese
Spanish

Room amenities

Be entertained

Digital TV channels
LED television

Home comfort

Heating
Coffee/tea maker
Iron/ironing board (on request)
Portable fan

Sleep well

Bed sheets provided
Free cot/infant bed

Freshen up

Private bathroom
Bath or shower
Free toiletries
Hairdryer

Stay connected

Desk
Free WiFi

Daily housekeeping
In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.

Dining

The Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector on site. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property accepts credit cards, debit cards and cash.

Also known as

Abbots Well Chester

Chester Abbots Well

Mercure Abbots Chester

Mercure Abbots Well

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Mercure Abbots Well Hotel

Mercure Chester Abbots Well

Mercure Chester Abbots Well Hotel

Mercure Hotel Abbots Well

Mercure Hotel Chester Abbots Well

Mercure Chester Abbots Well

Mercure Chester Abbots Well Hotel Hotel

Mercure Chester Abbots Well Hotel Chester

Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?

Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Mercure Chester Abbots Well Hotel?

As of 29 Mar 2023, prices found for a 1-night stay for 2 adults at Mercure Chester Abbots Well Hotel on 16 Apr 2023 start from £54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Mercure Chester Abbots Well Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Mercure Chester Abbots Well Hotel?

Yes, there's an indoor pool.

Are pets allowed at Mercure Chester Abbots Well Hotel?

Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Chester Abbots Well Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?

You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Mercure Chester Abbots Well Hotel and nearby?

Mercure Chester Abbots Well Hotel has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Mercure Chester Abbots Well Hotel?

Yes, The Brasserie offers British cuisine.

What's the area around Mercure Chester Abbots Well Hotel like?

Mercure Chester Abbots Well Hotel is located a short 19-minute walk from Chester Music Theatre. Travellers say that the hotel is in a great location.

7.0

Good

7.4/10

Cleanliness

7.7/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness