Skip to main content

Mercure Tunbridge Wells Hotel

4.0 star property
Hotel with restaurant, near Dunorlan Park

Choose dates to view prices

Near Dunorlan Park, Mercure Tunbridge Wells Hotel offers a serene escape with its beautiful garden and on-site international cuisine at The Mallows restaurant. Enjoy dry cleaning services, connect to free in-room WiFi, unwind with a drink at the bar or take advantage of 24-hour business center. Previous guests rave about the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • 24-hour business centre
  • 8 meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is £67
includes taxes & fees
6 Sept - 7 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a desk with a mirror, and a chair.

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, a desk, a television, and a window with curtains.

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(55 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (Classic)

A hotel room with a large bed, a smaller bed, a desk, and a chair. There is a window with curtains, a wall with a floral pattern, and a painting on the wall.

Family Room, Multiple Beds (Classic)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Desk, iron/ironing board (on request), free WiFi, bed sheets

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a desk with a mirror, and a chair.

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

In-room dining
The Spa Hotel
Royal Tunbridge Wells
  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
9.0 out of 10, Wonderful, 1,005 reviews
The price is £124
includes taxes & fees
3 Sept - 4 Sept
The Spa Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL

What's nearby

  • BowlPlex Tunbridge Wells - 6 min drive - 3.4 km
  • Pantiles - 8 min drive - 5.2 km
  • Bewl Water - 14 min drive - 13.6 km
  • Hever Castle and Gardens - 34 min drive - 26.0 km
  • River Thames - 47 min drive - 55.8 km

Getting around

  • Gatwick Airport (LGW) - 48 min drive
  • London (LCY-London City) - 66 min drive
  • Maidstone Beltring Station - 9 min drive
  • Royal Tunbridge Wells Frant Station - 9 min drive
  • Maidstone Yalding Station - 10 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪Pierre Lotti Cafe - ‬5 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪Greggs - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Mercure Tunbridge Wells Hotel

  • Mercure Tunbridge Wells Hotel puts you within a 10-minute drive of Dunorlan Park and Pantiles. Guests looking for a bite to eat can visit The Mallows, which serves international cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge and a garden. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 12 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Dining

The Mallows – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self-parking costs GBP 12 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

Does Mercure Tunbridge Wells Hotel offer free cancellation for a full refund?

Yes, Mercure Tunbridge Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Tunbridge Wells Hotel?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mercure Tunbridge Wells Hotel?

Yes. Self-parking costs GBP 12 per day.

What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Mercure Tunbridge Wells Hotel and nearby?

Mercure Tunbridge Wells Hotel has a picnic area and a garden.

Are there restaurants at or near Mercure Tunbridge Wells Hotel?

Yes, The Mallows offers international cuisine.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mercure Tunbridge Wells Hotel Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

8.4

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Food
Bathroom
Lobby
Bed
Pool
Bar
Wedding

Reviews

Verified review

6/10 Good

Good location and very good staff Food in hotel was very bad tasted like frozen microwaved food and would advise not to eat We had evening meal and breakfast both bad Hotel is dated inside but ok value for money
Gareth, 1-night trip
Verified review

4/10 Fair

Expensive parking for a hotel you can only access by car, hard beds and creaky floors. Clean property and polite staff though
james, 1-night trip
Verified review

8/10 Very good

The staff were excellent and very helpful at check in. Parking is good Didn’t stay for breakfast as had to leave early The room was tired but bedding was clean and the room was a good size It was a really warm evening and the staff provided us with a really good fan
Jo, 1-night trip
Verified review

10/10 Exceptional

We found the Mercure staff , particularly reception and the bar staff extremely pleasant and helpful. The only downside was that we had major problems with the tv, which was unwatchable andthe staff said that there were problems with the aerial
Sandra, 1-night trip
Verified review

8/10 Very good

Clean room , pleasant staff and convenient
Andy, 1-night trip
Verified review

8/10 Very good

Clean and friendly staff
Samantha, 1-night trip
Verified review

6/10 Good

Very tired and shabby, can't believe its 4 star, an absolute disgrace that as a resident you have to pay £10 night parking, extractor fan in bathroom not working, toilet seat loose and moves from side to side, rust on the wall from the bath grab handle, sticky tape to repair a cracked window, bedroom furniture chipped and scratched, I found 2 peanuts on the floor which would suggest that the room was not hoovered, as for breakfast we had read other reviews about that and once again it was very expensive, so we went across the road to the garden centre, fantastic selection and great price.
Christopher, 3-night trip
Verified review

10/10 Exceptional

Staff were brilliant !!!!!!
Joslyn, 1-night trip
Verified review

8/10 Very good

Friendly staff Clean room
Dan, 3-night trip
Verified review

10/10 Exceptional

I was very happy with this hotel, everything was clean and tidy, the staff were polite and very help, the breakfast food was plenty and well presented, checkin was also easy and quick, the rooms were well laid out and clean, very happy
Sidney, 1-night trip
Verified review

8/10 Very good

Reception staff at check was very helpful and amenable. Breakfast staff were courteous and helpful.
Barry, 3-night trip
Verified review

10/10 Exceptional

Great hotel on a great location with great staff.
David, 1-night trip
Verified review

8/10 Very good

Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
Cara, 1-night trip
Verified review

8/10 Very good

Good hotel, good breakfast overall good stay
1-night trip
Verified review

8/10 Very good

Clean room, friendly staff.
Sam, 1-night trip
Verified review

10/10 Exceptional

Fantastic service from all staff
Hotel reception
Mr W J, 1-night trip
Verified review

10/10 Exceptional

Friendly staff, good size rooms and parking
Tim, 1-night trip
Verified review

8/10 Very good

Great hotel with really friendly staff.
Cheryl, 1-night trip
Verified review

8/10 Very good

Room was clean,hotel is in need of a bit of a refurb but staff friendly and good value for money
stephen, 1-night trip
Verified review

8/10 Very good

Very friendly staff and the bed was very comfortable.
Viviane, 2-night trip
Verified review

10/10 Exceptional

Comfortable room, delicious breakfast and plenty of peace and quiet. Thank you Mercure
Marie, 2-night trip
Verified review

10/10 Exceptional

We liked the decor and ambience of the main area, and our room was very cozy. The staff were very helpful and polite. We both enjoyed our stay very much.
Stephen, 2-night trip
Verified review

10/10 Exceptional

Lovely room friendly helpful staff
Clare, 1-night trip
Verified review

10/10 Exceptional

Lovely hotel and room. The staff were very helpful and friendly. Bed was so comfortable, didn't want to get up in the morning.
Michael, 2-night trip
Verified review

10/10 Exceptional

Very nice staff good food
Clive, 1-night trip