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Mercure Maidstone Great Danes Hotel

Photo gallery for Mercure Maidstone Great Danes Hotel

Exterior
Indoor pool
Indoor pool
Superior Suite, 1 Double Bed, View, Lakeside | In-room safe, desk, iron/ironing board, free cots/infant beds
Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Mercure Maidstone Great Danes Hotel

Mercure Maidstone Great Danes Hotel

4-star property
4-star hotel with spa, near Leeds Castle

7.4/10 Good

972 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is £60
Price available on 19/2/2023
Map
Hollingbourne, Maidstone, England, ME17 1RE

Room options

About this area

What's nearby

  • Leeds Castle - 8 min drive

Getting around

  • Gatwick Airport (LGW) - 44 min drive
  • London (LCY-London City) - 66 min drive
  • London (SEN-Southend) - 74 min drive
  • Maidstone Bearsted Station - 4 min drive
  • Maidstone Harrietsham Station - 5 min drive
  • Maidstone Hollingbourne Station - 13 min walk

Restaurants

  • The Windmill - 7 min walk
  • The George Inn - 19 min walk
  • The Oak on the Green - 3 min drive
  • Fish on the Green - 3 min drive
  • Bricks Coffee House - 5 min drive

About this property

Mercure Maidstone Great Danes Hotel

Located near a train station, Mercure Maidstone Great Danes Hotel is a great choice for a stay in Maidstone. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Arts serves breakfast, lunch and dinner. An indoor pool, a bar/lounge and a health club are other highlights at this upmarket hotel. The pool and comfortable beds get good marks from fellow travellers.

Languages

English, French, German, Polish, Spanish, Thai, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing nearby

Working away

  • Business centre
  • 12 meeting rooms
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • French
  • German
  • Polish
  • Spanish
  • Thai
  • Turkish

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Exquisite Beauty Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Arts – This brasserie serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

Pets

  • Pets are allowed for an extra charge of GBP 30 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Frequently asked questions

Does Mercure Maidstone Great Danes Hotel offer free cancellation for a full refund?
Yes, Mercure Maidstone Great Danes Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Maidstone Great Danes Hotel?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at Mercure Maidstone Great Danes Hotel on 19 Feb 2023 start from £60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Maidstone Great Danes Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Maidstone Great Danes Hotel?
Yes, there's an indoor pool.
Are pets allowed at Mercure Maidstone Great Danes Hotel?
Yes, pets are welcome. There's a charge of GBP 30 per pet, per night.
Is parking offered on site at Mercure Maidstone Great Danes Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Maidstone Great Danes Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Maidstone Great Danes Hotel and nearby?
Mercure Maidstone Great Danes Hotel has a spa, an indoor pool and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Mercure Maidstone Great Danes Hotel?
Yes, Arts offers international cuisine. Nearby restaurants include The Windmill (7-min walk), The Oak on the Green (2 mi) and Fish on the Green (2.1 mi).
Does Mercure Maidstone Great Danes Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Reviews

7.4

Good

7.9/10

Cleanliness

7.8/10

Staff & service

7.7/10

Amenities

7.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Golden Wedding celebration
Our room was spotlessly clean and very comfortable. Views of the lake from our window. The service in the restaurant and reception was excellent. We were there for a family Golden Wedding celebration and the meal was spot on. Plates hot so food was perfect and the meal itself absolutely delicious. Great choice of our family.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Tired room instead of upgrade!
Theme night was cancelled so had to make other arrangements and promised an upgrade for the inconvenience, which did not appear to have been honoured. There was a mix up with the names when booking in, so being the organiser there wasnt a room in my name!! The room was clean and very warm but tired. Tiling in the bathroom was cracked in places an and there was marks on the walls in the room. Staff were pleasant and helpful but I wouldn’t say I was thinking about staying here again anytime soon which is a shame because the local pub (Park Gate Inn) provided an excellent meal which 100% made up for the disappointment of the cancellation of the themed evening we had originally planned to enjoy l.
Angela, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The accommodation was tired and would benefit from an upgrade with the rooms lacking power points in convenient locations. The service was very good, however being turned away from the restaurant 5 minjtes before opening was disappointing
2-night business trip
Verified Hotels.com guest review

8/10 Very good

G, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Okay but nothing special
The lady on the front desk (with red hair and glasses) was amazing. She went the extra mile to make sure our stay for my sisters wedding was a success. She showed us to our room and booked us a taxi. She chased it up and remembered who we were enquiring about the wedding. She is a real asset to the hotel. The room and some areas of the building were tired and in need of updating/ renovating. Also it was rather strange that the building was being used as a court. Very bizarre to walk to our room by a security metal detector arch with security staff and lots of court staff, jurors etc all seated around the communal areas. The room was clean and a lovely size. The beds were comfortable. It was rather hot but we kept the window open for some air. There were not enough towels in our room. Only 2 provided for 4 of us. Just a small niggle really. We used the swimming pool and jacuzzi during our stay and found it clean and pleasant. Aside from the amazing receptionist we found the staff attitudes in the bar / restaurant very hit and miss. Some were very helpful and friendly, others looked quite miserable and were hard to approach. It felt as if you were inconveniencing some. We ate breakfast at the hotel which was lovely with a good selection. We ate dinner at the hotel once but the food was dry and over cooked. We ordered burgers, kids pizza & chicken tikka masala. We decided not to eat dinner there again. Overall we had a pleasant stay.
Lisa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ming Fei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Will definitely be staying again, staff were so helpful, which sadly, isn’t something you see much of generally nowadays. Room very clean and plenty big enough. Only criticism, needs a shower screen as those shower curtains are a nightmare for clinging to you!
Timothy, 4-night family trip
Verified Expedia guest review

4/10 Fair

Chris, 1-night business trip
Verified Hotels.com guest review