All hotels in Playa del Carmen, Quintana Roo, Mexico
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Gran Porto Resort & Spa All Inclusive, Playa del Carmen

4 stars4 stars
Constituyentes Number 1Playa del CarmenQROO77710Mexico, 0203 027 9779
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Excellent4.1 / 5
Location
Great location
WiFi
Good internet service
Food
Delicious food
Beach
Reasonable beach
870See all 870 Hotels.com reviews
From 9,584 reviewsTripAdvisor Traveller Rating

Gran Porto Resort & Spa All Inclusive, Playa del Carmen

Hotel Info: 020 3027 9803

from £168
  • Junior Suite, Oceanfront (Family)
  • Junior Suite
  • Junior Suite, Oceanfront
  • Standard Room
  • BBBungalow to eleimnate DRR
  • Junior Suite, Partial Sea View
  • Junior Suite, Beachfront (Gran Walk out)
  • Grand Suite, 1 Bedroom, Oceanfront (Master)
  • Gran Junior Suite Ocean Front Swim Up

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4-12)

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free nearby parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Gran Porto Resort All Inclusive Playa del Carmen
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Real Mexico
  • Gran Porto Real Resort Spa
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Resort All Inclusive Playa del Carmen
  • Gran Porto Resort All Inclusive
  • Gran Porto Playa del Carmen
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Resort All Inclusive
  • Gran Porto Playa del Carmen
  • Gran Porto
  • Gran Porto Real Hotel
  • Gran Porto Real Resort Spa
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Real Playa Del Carmen
  • Porto Real

Policies

Guests under 18 years old are not allowed in the spa.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 7 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Beach towels
  • Children's pool
  • Steam room
  • Pool sun loungers
  • Sauna
  • Arcade/game room
Working away
  • Meeting rooms 2
  • Conference center
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built 1999
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

Gratuities and taxes
Gratuities and taxes are included.
Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Cycling
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Food and beverages
  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transport to off-site activities

Spa

SPAreal has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Miniature golf on site
  • Playground on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Gran Porto Resort & Spa All Inclusive, Playa del Carmen’s small print

Also known as

  • Gran Porto Resort All Inclusive Playa del Carmen
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Real Mexico
  • Gran Porto Real Resort Spa
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Resort All Inclusive Playa del Carmen
  • Gran Porto Resort All Inclusive
  • Gran Porto Playa del Carmen
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Resort All Inclusive
  • Gran Porto Playa del Carmen
  • Gran Porto
  • Gran Porto Real Hotel
  • Gran Porto Real Resort Spa
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Real Playa Del Carmen
  • Porto Real

Policies

Guests under 18 years old are not allowed in the spa.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 870 reviews

Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Excellent4.0 / 5
Good hotel.
Good value hotel on the beach, but with 5th Avenue shopping only a couple of minutes walk. Staff very friendly, helpful and efficient. Cleanliness of room was excellent. A bit more variety of food would have been better, but easy to get into the hotel a la carte restaurants, which were very good. Not very much going on at night in the way of entertainment. More of a quiet environment for relaxing, rather than partying.
7 night family trip
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Outstanding5.0 / 5
mexico hoilday
great hotel with lovely staff !! the food is great the hotels location is great too
11 night romance trip
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Excellent4.0 / 5
Didn't get the room we paid for.
We had a good time at Gran Porto. The restaurants including the buffet which we usually don't care for were very good. Employees and staff were very friendly and helpful. The area was perfect for getting around on foot. The only problem we encountered was check in. We arrived at 3:30 and I have no idea what room they were giving us but spoke up and said it had better be what we paid for. At that point Francisco stated that they were pretty full up, but he would speak to his supervisor. I ordered and paid for a Junior Suite Oceanfront. I also wrote to the resort and asked that because of our ages, we are in our 70s that they put us as far away from the pool as possible. I know that is not guaranteed. Well he came back and said his supervisor approved our room and we would have to wait for cleaning. Well we waited until 5:30. Now we were exhausted and the first day was wasted. When we arrived at our room it was a family suite with large bunk beds and a trundle along with our two double beds. We had to spend our time there looking at those bunks plus to top it off we were right over the pool. Needless to say were tired and not about to ask to be moved again so we put up with it. Luckily the rest of the resort and trip with just fine and we had a good time, but probably will not return because of the room situation.
5 night romance trip
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Excellent4.0 / 5
Checking in was late in day. We arrived in am, room not ready till 4pm. Staff always professional& courteous. Food average, disappointed in beach since rocky & not swim able. Pool activities fun & staff there great! Shows at night very entertaining! Local shopping great!
4 night family trip
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Outstanding5.0 / 5
we'll bb back soon
one of the top three resorts we have ever visited.The best and most genuine staff i have ever had the privledge to meet.
5 night romance trip

See all reviews

Gran Porto Resort & Spa All Inclusive, Playa del Carmen

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