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Gran Porto Resort All Inclusive-Rebranded as PANAMA JACK

4-star4 stars
Constituyentes Number 1Playa del CarmenQROO77710Mexico

Avenida Constituyentes beachfront Resort with 7 restaurants, free water park
  • VIPVIP properties

    VIP properties have been recognised for offering exceptional service to our customers.

  • Free WiFi and free parking
Very Good8.2
Location
Great location
WiFi
Good internet service
Food
Delicious food
Beach
Reasonable beach
856See all 856 Hotels.com reviews
From 10,601 reviewsTripAdvisor Traveller Rating

Gran Porto Resort All Inclusive-Rebranded as PANAMA JACK

from £153
  • Family Suite, Oceanfront (Junior)
  • Junior Suite, Beachfront (Gran WalkOut)
  • Suite, 1 Bedroom, Oceanfront (Gran Master)
  • Junior Suite, Oceanfront
  • Junior Suite, Ocean View
  • Junior Suite
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4-12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Free nearby parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 7 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Free beach cabanas
  • Beach sunloungers
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Beach towels
  • Children's pool
  • Steam room
  • Pool sunloungers
  • Sauna
  • Arcade/game room
Working away
  • Meeting rooms 2
  • Conference centre
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 4
  • Built in 1999
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkelling

Land activities
  • Cycling
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transport to off-site activities

Spa

SPAreal has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Miniature golf on site
  • Playground on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Gran Porto Resort All Inclusive-Rebranded as PANAMA JACK’s small print

Also known as

  • Gran Porto Resort All Inclusive Playa del Carmen
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Real Mexico
  • Gran Porto Real Resort Spa
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Resort All Inclusive Playa del Carmen
  • Gran Porto Playa del Carmen
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Resort All Inclusive
  • Gran Porto Playa del Carmen
  • Gran Porto
  • Gran Porto Real Hotel
  • Gran Porto Real Resort Spa
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Real Playa Del Carmen
  • Porto Real

Policies

Guests under 18 years old are not allowed in the spa.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Gran Porto Resort All Inclusive-Rebranded as PANAMA JACK

Landmarks

  • On the beach
  • Pier Navega (2-minute walk)
  • Quinta Alegria (3-minute walk)
  • Mamitas Beach Club (9-minute walk)
  • Nuestra Senora del Carmen Catholic Church (9-minute walk)
  • Central Square (12-minute walk)
  • Yucatek Divers (16-minute walk)
  • Playa del Carmen Maritime Terminal (21-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 43-min drive
  • Free self parking
  • Free parking nearby

Recent reviews

Very Good 8.2 From 856 reviews

Gran Porto Resort All Inclusive-Rebranded as PANAMA JACK
Very Good8.0
Lovely staying
The resort was very clean and all the staff was friendly and polite, the hotel is close to restaurants,shops and bars which it was very convenient. Also walking distance from the ADO bus station. I just wish there was a window in the toilet.
A Traveller, gb6 night trip with friends
Gran Porto Resort All Inclusive-Rebranded as PANAMA JACK
Very Good8.0
Good hotel.
Good value hotel on the beach, but with 5th Avenue shopping only a couple of minutes walk. Staff very friendly, helpful and efficient. Cleanliness of room was excellent. A bit more variety of food would have been better, but easy to get into the hotel a la carte restaurants, which were very good. Not very much going on at night in the way of entertainment. More of a quiet environment for relaxing, rather than partying.
A Traveller, gb7 night family trip
Gran Porto Resort All Inclusive-Rebranded as PANAMA JACK
Exceptional10.0
mexico hoilday
great hotel with lovely staff !! the food is great the hotels location is great too
colin a, gb11 night romance trip
Gran Porto Resort All Inclusive-Rebranded as PANAMA JACK
Good6.0
Too close to the town of Playa del Carmen... would have preferred a quieter location.
A Traveller, us4 night trip
Gran Porto Resort All Inclusive-Rebranded as PANAMA JACK
Very Good8.0
Family fun in Playa del Carmen
great place for all ages,close to town and other services,diving,ferry to Cozumel etc.if you like the inclusive but want to find out more about Mexico and what it has to offer,get out and start walking around 5th avenue.
terry, us4 night trip

See all reviews

Gran Porto Resort All Inclusive-Rebranded as PANAMA JACK

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