All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Gran Porto Resort & Spa All Inclusive, Playa del Carmen

4 stars4 stars
Constituyentes Number 1Playa del CarmenQROO77710Mexico
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.1 / 5
Room
Room is all right
Location
Great location
WiFi
Good internet service
Food
Delicious food
765See all 765 Hotels.com reviews
From 9,241 reviewsTripAdvisor Traveller Rating

Gran Porto Resort & Spa All Inclusive, Playa del Carmen

from £210
  • Junior Suite, Oceanfront (Family)
  • Junior Suite
  • Junior Suite, Oceanfront
  • Standard Room
  • BBBungalow to eleimnate DRR
  • Junior Suite, Partial Sea View
  • Junior Suite, Beachfront (Gran Walk out)
  • Grand Suite, 1 Bedroom, Oceanfront (Master)
  • Gran Junior Suite Ocean Front Swim Up

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4-12)

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free nearby parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Gran Porto Resort All Inclusive Playa del Carmen
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Real Mexico
  • Gran Porto Real Resort Spa
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Resort All Inclusive Playa del Carmen
  • Gran Porto Resort All Inclusive
  • Gran Porto Playa del Carmen
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Resort All Inclusive
  • Gran Porto Playa del Carmen
  • Gran Porto
  • Gran Porto Real Hotel
  • Gran Porto Real Resort Spa
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Real Playa Del Carmen
  • Porto Real

Policies

Guests under 18 years old are not allowed in the spa.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 7 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Beach towels
  • Children's pool
  • Steam room
  • Pool sun loungers
  • Sauna
  • Arcade/game room
Working away
  • Meeting rooms 2
  • Conference center
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built 1999
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Cycling
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transport to off-site activities

Spa

SPAreal has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Miniature golf on site
  • Personal motorized watercraft on site
  • Playground on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Gran Porto Resort & Spa All Inclusive, Playa del Carmen’s small print

Also known as

  • Gran Porto Resort All Inclusive Playa del Carmen
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Real Mexico
  • Gran Porto Real Resort Spa
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Resort All Inclusive Playa del Carmen
  • Gran Porto Resort All Inclusive
  • Gran Porto Playa del Carmen
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Resort All Inclusive
  • Gran Porto Playa del Carmen
  • Gran Porto
  • Gran Porto Real Hotel
  • Gran Porto Real Resort Spa
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Real Playa Del Carmen
  • Porto Real

Policies

Guests under 18 years old are not allowed in the spa.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 765 reviews

Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Excellent4.0 / 5
Good hotel.
Good value hotel on the beach, but with 5th Avenue shopping only a couple of minutes walk. Staff very friendly, helpful and efficient. Cleanliness of room was excellent. A bit more variety of food would have been better, but easy to get into the hotel a la carte restaurants, which were very good. Not very much going on at night in the way of entertainment. More of a quiet environment for relaxing, rather than partying.
7 night family trip
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Outstanding5.0 / 5
mexico hoilday
great hotel with lovely staff !! the food is great the hotels location is great too
11 night romance trip
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Outstanding5.0 / 5
My mum (54y) and I (25y) stayed at this hotel for a little over a week. It is absolutely amazing. The hotel resembles a palace, with pillars in the bedroom, making it look very posh. It is right on the beach with a lot of beach chairs with ocean view and plenty of chairs around the pool. I have absolutely nothing negative to say about this place. The very best part of it is the staff. The cleaners, restaurant staff, receptionists, concierge etc are all polite, friendly, very helpful and just a pleasure. Our favorite restaurant was Albatross, which had a new set of food on offer everyday, and the gym is just around the corner for you. In case you feel guilty for all the good food you consume. The hotel price was expensive. That's for sure. But if you are looking for an amazing stay somewhere - this is the place.
8 night family trip
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Fair2.0 / 5
Great location but not a nice hotel
The hotel is in need of an update. The rooms are disappointing and not very safe. However the staff are lovely and helpful.
1 night trip
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Outstanding5.0 / 5
we'll bb back soon
one of the top three resorts we have ever visited.The best and most genuine staff i have ever had the privledge to meet.
5 night romance trip

See all reviews

Gran Porto Resort & Spa All Inclusive, Playa del Carmen

Is the description of this hotel not correct? Tell us