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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

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Exterior detail
2 outdoor pools, a rooftop pool, pool cabanas (surcharge)
2 outdoor pools, a rooftop pool, pool cabanas (surcharge)
2 outdoor pools, a rooftop pool, pool cabanas (surcharge)
Balcony

Overview of Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
Adults-only beachfront aparthotel with spa, near Quinta Avenida

8.6/10 Fabulous

1,897 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £216
Price available on 25/4/2023
Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
Main amenities
  • 287 smoke-free apartments
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Beach cabanas
  • Beach towels
  • Beach bar
Feel at home
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
  • Minibar

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Mamitas Beach - 1 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Playacar Golf Club - 6 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleon Mayakoba Golf Course - 10 min drive
  • Xplor Theme Park - 10 min drive
  • Xcaret Eco Theme Park - 14 min drive
  • Ferry to Cozumel - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km

Restaurants

  • Bloody Mary Food Drinks & Rock - 3 min walk
  • La Parrilla Playa - 2 min walk
  • Lobby Bar - 1 min walk
  • Los Aguachiles - 2 min walk
  • Asiana Restaurant - 1 min walk
Map

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

All-inclusive

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • On the beach
  • Beach cabanas (surcharge)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Rooftop pool
  • Sunloungers
  • Umbrellas
  • Full-service spa
  • Pool cabanas (surcharge)
  • Spa open daily
  • Prenatal massages
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • On-site car hire

Restaurants on site

  • Ventanas
  • Zarape
  • Bella
  • Brasas
  • Off The Hook

Food and drink

  • Coffee/tea maker

Dining

  • Free full breakfast available daily 7:00 AM–11:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 4 bars/lounges, 1 beach bar and 1 swim-up bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Toilet paper
  • Shampoo
  • Hairdryer
  • Towels provided
  • Free toiletries
  • Soap

Entertainment

  • 55-inch LED TV with cable service

Outdoor areas

  • Rooftop terrace
  • Outdoor furniture
  • Outdoor entertainment area

Work spaces

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Banquet hall

Location highlights

  • Near the ocean
  • Near the boardwalk
  • In the shopping district

Things to do

  • Fitness centre
  • Wine-tasting room
  • Yoga classes on site
  • Theme parks nearby
  • Scooter/moped rentals nearby
  • Golf nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 287 rooms
  • 3 floors
  • 4 buildings
  • Built in 1999
  • Romance packages available

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.

Dining

Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Brasas – On-site steakhouse. Reservations are required. Open daily.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>This property accepts credit cards. Cash is not accepted.</p>

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
As of 30 Mar 2023, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 25 Apr 2023 start from £216, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, there's no on-site parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.
What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Wyndham Alltra Playa del Carmen Adults Only All Inclusive and nearby?
On-site recreation at Wyndham Alltra Playa del Carmen Adults Only All Inclusive includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Playa del Carmen Adults Only All Inclusive also has 2 poolside bars and 4 bars, as well as a fitness centre and beach cabanas.
Are there restaurants at or near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine.
What's the area around Wyndham Alltra Playa del Carmen Adults Only All Inclusive like?
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Main Beach. Travellers say that this aparthotel is in a good location.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

ronal, 4-night trip
Verified Hotels.com guest review

6/10 Good

marco vinicio, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Marlon, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Though no fault of the staff, the overrun of seaweed had a pungent smell that took over the main pool. Thankfully there was a small Tranquil pool on the other side of the resort that we did get to enjoy. Although it was spring break it was nice when people respected the Tranquility that people were trying to enjoy at that particular pool. Overall the resort was great and the staff was awesome!! Despite the seaweed, we enjoyed our stay.
6-night trip
Verified Hotels.com guest review

8/10 Very good

Angie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

A little bit of paradise
We enjoyed our stay. The food was good, staff were exceptionally helpful, entertainers were fantastic, pools were the right temperature and pool staff very engaging. Our room was ocean view, so we slept with the sounds of waves crashing the shore! Only one unpleasant thing was the seaweed that was ever present!
Barbara, 11-night family trip
Verified Hotels.com guest review

2/10 Poor

HOTELS. COM SUCKS AND SO DO THE PEOPLE HERE
They had the poorest communication of any property I have ever been to and treat you like a bother or a problem when you ask them for any information or a question. I would never come back here and hotels.com communicated poorly with them. OVERALL a HORRIBLE experience
Kathryn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Debra, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Darrin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very satisfied
Overall very satisfied with my stay. The staff were very friendly and did everything possible to make sure everyone was happy. The property was very clean, the food was repetitive but good. About a 5min walk from the 5th ave
Nicholas, 1-night family trip
Verified Hotels.com guest review